Steven K is trippin Jasmine is the best!! And she's Totally knowledgeable in all the products she recommends!! 1000:/10

Great place! Jaz, the employee, was really friendly, knowledgeable and helpful. Lots of fun! Wide range of everything! We'll definitely be back! read more

I go out of my way to go to this specific location only because Jasmine is so awesome! She is SOOO helpful when it comes to finding what I need and she is one of the nicest most pleasant people we have ever met. As long as she is there this will be the location for my girlfriend and I PLUS all my clients that I always send to this shop. Give the girl a raise!!! read more

Hey I just need people to know that there's some girl named jasmine I believe that works there who was high as hell at work and when I asked what she's was on, jokingly & she said "a perc" and laughed, but nowadays people are dying from those fentanyl pills everyday so it was in fact not funny to me consider I've lost family members and then proceeded to "jokingly" offer me one when I was not ammused:( very disappointing it was my 2nd maybe 3rd time at this shop and made sure to ask this woman's name for the safety of the community, stay safe in there people seriously. Or bring her narcan. She was also going on about how she got away with sum but wouldn't say what and I do not want to know what trouble that girl brings to that store. Unprofessional. Immature. Get help. read more

Awesome service people are very helpful and not intimidating as you would expect from a head shop, plus they have one of the only bitcoin ATM's around town, at least the only one I'm familiar with read more

Do not shop here. I bought an item, and when I bought it I was told that I would be able to return it for store credit. I come back later to return the item as it did not work for me. I am told that I must choose an item to buy with the store credit at that moment, or within the return window, as the employee there cannot give me a gift card. He tells me to come back the next day when his manager is there. I return the next day and the manager says that they have no way of giving out gift cards or receipts with credit on them at all. I was given no choice but to keep the item, or to choose something at the store in that exact moment. There was nothing in the store I was interested in at that time, so I leave, extremely dissatisfied with this terrible business practice of lying on your receipts. The receipt states: "While we hope you are completely satisfied with your purchase, in the event you would like to return you unused and undamaged product(s) for any reason, you may do so within 48 hours of the purchase for full in-store credit." Now maybe I am just a dunce, but this seems to imply that they would have a system in place to grant me store credit, but they do not. If they cared about customer satisfaction, they would've just given me my money back at that point. I'll miss having a smoke shop so close to my home, but I hope that it will be worth biking the extra mile to Smoker's Paradise, maybe they care about their customers there. read more

With a wide variety of anything you could ask for and friendly and helpful staff, I highly recommend this shop. The woman at the counter was one of the friendless and helpful attendants I've met so far, and their pricing cannot be beat. I'm new in town, and this will be my new go to for this city. read more

They are very knowledgeable about their products and took the time to explain how they worked. I will be back!

I needed to run in to get some lighters and a new bowl for my bong. Micah was very helpful and even gave me a sample of CBD for my senior dog who is ailing. Thanks guys. Nice visit. Nice people. read more

Michelle is the best. She is always taking care of my needs and offering products I might like based on my buying needs.

SETH!!!! Seth is not only a great salesman... but he's a genuine dude. If he's there when you are make sure to start some convo - he's a great listener and is also very knowledgeable. To be honest, I had such a good time shopping and learning about new products that my wife was a little pissed I wasn't home sooner hahaha Otto joint machine is A+!! Thanks for that recommendation. Kratom- I drank half like you said and WOW. Don't be surprised if you see me coming back for more. Thanks for the follow on my channel and also thanks for bringing the good wholesome vibes to Ventura County's best smoke shops -Nick read more

Wild Side Smoke Shop - Kratom tea, papers, brownies what up! - Vape Shops Near Me - Ventura, California

When I came in I was greeted by Alicia and she was very helpful. Everyone that has helped me is always nice and awesome

BUYER BEWARE!!!Do not shop here at all. If they sell you something broken they will not do right by you to replace, exchange or refund it even they sold it to you broken. They sold me an expensive leaking bong and when I brought it to their attention literally the next day they said the best I could do is give me a 30% discount to buy more of their broken shit and other than that it was my problem and they wouldn't help at all Because their policy protects them. I've literally never purchased something brought it home, it was broken right away before I even got to use it and for the store to literally say sorry we already have your money tough luck, I'm talking about other glass shops too. I'm totally floored not just because they refused to help but just how they took absolutely no responsibility happily because they have a store policy that apparently says it's fine selling broken merchandise. All of this stuff is horrendously overpriced I only bought it because I thought it would be cool and because it was my birthday so I figured why not go ahead and spend a little bit. Well happy birthday to me thanks to wild side smoke shop, Not only did they sell me somthing I couldn't use and then be told they would not help me in anyway whatsoever about the defective merchandise they sold me but they began to gaslight me and make me feel stupid for saying well why would you buy a broken bong? And then say why would you use it if it was broken? If the bomb was leaking water why would you buy it? Like are they serious?How would I know it's broken unless I use it? It doesn't help that the person behind the counter name Michelle was pretty dishonest saying she was the manager and then it not being actually true and then not giving me a way to contact to complain I had to call another store who also said they can't help but at least they gave me the info to contact them which was just an email not an actual number so if you buy something here and have a problem with your product be prepared to not have anybody to help you unless you want to start emailing people into the blue. Beyond disappointing never felt more ripped off ever and for what was supposed to be something pretty cool end it just hurt even more how absolutely little they cared about them selling me something broken and satisfied they were. To just take my money regardless if I'm happy or even half I left with something I could use or not read more

Forget about it! Prices as high as the cookie jar on the top shelf. Do yourself a favor and find a shop not only after profits. I will say that the lady at the counter was very friendly read more

Honestly anyone hating on this place is just cheap good quality glass and stuff like that that isn't cheap and if your not full of yourself they'll work with you on a better price read more

Wow - what a GREAT experience I had when I visited this store. I was truly amazed at the massive selection of pretty pipes of all sizes, shapes and colors, and bought an exquisite little glass-bee-adorned water pipe, among other things (they've got everything here - all high-quality and not expensive). But even more impressive than their stock is the sparkling energy that Hope and Michelle shower on you when you walk in - they worked their arses off to find the perfect gift that I needed. This little shop is a gem of a find and you won't be disappointed! read more

I really enjoy going to wild side because of their large collection of glass and the customer service is always pretty clutch. I've gotten some glass and dabbing accessories here and never had any issues. I got one of my most prized recycler dab rig from here and I use it daily. If you're in the area and want to window shop or pick up some product you should defiantly come here and take a peek at what they have. Cheers everyone happy 420 days read more

The service and staff are very friendly there and always try to make sure that they have something to fit your needs and are upfront about stuff that they do not have that you are searching for. They are also very good with pricing and they are known to do random discounts for special promotions. I highly recommend this spot. read more

Called to ask if they had pendants because I needed a last minute birthday gift and I was able to score a beautiful pendant for an affordable price! Many thanks read more

Yeah I get I'm reviewing a head shop but customer service was less than desirable. Sold me the wrong piece then refused to exchange because of no tag which didn't have one when purchased one hour prior. Acted like he didn't just sell me the piece. Take your business elsewhere. Went to another shop and was sold the right piece and if for any reason it didn't work out they would happily return. Too bad to see local businesses take this approach. read more

lemme say right now that the manager jacob is the absolute man, his vibe is dope he has great customer service this spot is the shiiiit lol he hoooooked me up proper too so fasho ill be doing business here in the future thanks again j i really appreciate you brother xoxoxo chingona ps, i went back recently and yet again jacob came thru clutch and i'll continue to give credit where credits due read more

Great shop, especially since they changed it up. The staff is knowledgeable and friendly. They took their time and answered all my questions. I am in love with the piece I bought. Reasonable prices and good product, I will definitely be back. read more

An Excellent shop. I've bought glass there for a few years now. Today I went in to speak to someone about the Cost/Benefit and ROI on Vaping. It took Graham a few minutes to warm-up, but once he started speaking, he was knowledgeable and informative. Though I was nervous about investing $75 off-the-bat on a technology I've never used before, I left feeling confident with my purchase. read more

Elizabeth was great!!!!!! Helped me find exactly what I needed when I didn't even know what I needed Very good worker!!!!!!!wild side is great!!!!!! read more

I rarely post reviews, but they way I was treated on the morning of Tues Aug 23 by the shot out kid working the counter was unreal. He is either the worst store owner I have ever come across or needs to be fired! he kept trying to sell me something I didn't want and kept arguing with me about it! After repeatedly telling him thanks but no thanks he grabbed the money out off my hand and walked away without saying a word! when I asked him if there was tax he just ignored me, so he either is the owner and pocketed the money without paying taxes (witch I have no problem with) or stole it for himself! As I walked out in disbelief I said "thanks have a nice day" and was ignored again! There is many smoke shops around with nice friendly staff who appreciate your business, stay away from this place!! read more

Excellent and helpful! They have a very decent collection. But the customer service was awesome. Patient while showing us all they had to offer. read more

Walked into a great place today, had a wide selection of products to select from. The crew were very helpful and upbeat. Would definitely recommend to friends. read more