Nice people, convenient scheduling, reasonably priced. Great Haircut - quality skill!read more

So I must say I absolutely love this Salon. The atmosphere, vibe, stylists are all amazing. I've…read morecome in there 3 times already for model calls and my stylist Reece was so down to earth, very knowledgeable of what she does and passionate about it as well. She helped me so much and I love the fact they actually take the time to sit down talk to you get to know about you and what you are trying to achieve amd then discuss step by step their ideas and process. Ive never had a bad experiance and I will definitely keep going back. Sorry ladies it's taking me so long to make a reciew!! Thank you Reece for making me look amd feel so beautiful and hoping out of your way and thank the rest of you ladies for your kindness and all you do!!!

I had my hair toned cause I try to do it myself and instead of making my hair blond it turned RED!!…read more Lauren was super nice and got most of the redness out, I was so happy!! She also advised for a deep conditioning and my damaged hair came to life! The salon is super nice and everyone was great! After her advice, I got an appointment for a trim with Epiphany, honestly they are very professional and have specialized services for everyone. I'm happy I found them!!

Fantastic job, amazing energy and stoked about a dry cut so I didn't have to take a day off for a…read moreprofessional cut!

Joshua is an amazing hairstylist/artist! He listened to my hairstyle desires with photo…read moreinspirations and gave me the most exquisite haircut and color highlights ever! It was also nice meeting Andrew, who was absolutely delightful over the phone and in person! I look forward to my next visit with Joshua in May! Peace and Gratitude, Robin

I just moved to Richmond from NYC and and am super picky (neurotic?) about my hair. Joshua at 1213…read morecame very highly recommended and I booked an appointment. Wow! Joshua did an amazing job... perfect cut and beautiful styling. He listened carefully and produced exactly the look what I wanted. Thank you Joshua!

BEST SALON EVER! After bad haircut experiences elsewhere, I…read moredeveloped a fear of getting my haircut for a few years.... I chose Birch after extensive research and have been going here for a long time now! Birch has such a welcoming community of experienced hairstylists. They even give you a drink while you are waiting. Located near Carytown but not on the direct street, they have a great spot if you would like to walk around before and after. I recommend Birch to everyone!

Made a request for an appointment via their website and was called for a follow within that hour…read more Staff was friendly and had me booked within a couple minutes. The salon itself is exactly where I would picture myself being, and it was a quick walk from my home! It's quaint, but the music was on point and I was offered a beverage (!!!). My stylist understood the assignment and I left feeling like a million bucks. I will certainly be back!

Dylan and Diego are the only people I trust with my hair in Richmond. They completely saved my…read morecolor and hair health.

Great service and sooo happy with my results! Will definitely be back! Excellent vibes and…read morefriendly staff

She helped me pick out extensions and matched them perfectly! She showed me how to install my own…read moreclip ins and I'm in love!! 10 out of 10

I have been going to Emme for a few years now. She does the most beautiful blonde and she doesn't…read morefry or damage your hair in the process. Emme also does my hair extensions and I get so many compliments from other people about how great they look and how well the extensions blend in with my hair which is pretty short right now. So if you are looking for a colorist that specializes in blondes then she's definitely the one for you. Or if your wanting an extensions even if you have short hair she can do it.

I went back to Tony's Hair because I desperately needed a cut to refresh my look after being stuck…read moreat home for so long during the pandemic. I was really pleased to see all the safety measures in place. You are asked to wait outside the salon so you can have your temperature taken before entering. All the stylists and clients were wearing masks. Erin is an absolute rockstar. I had an idea of what I wanted my hair to look like and she made it happen! She gave great advice on the best cut for my hair and I could not be more pleased with how it turned out. The customer service is great here. I had a positive experience with everyone I spoke with from the time I called to make an appointment to the time I walked out the door after my cut. Prices are also very reasonable, especially with how great of a job they do. I highly recommend you book an appointment at Tony's Hair if you are looking to freshen up your look!

Please be advised this place is the WORST! My daughter went in for full highlights from Kristina…read moreUnderwood and had a horrible experience. Despite clearly asking for full highlights, Kristina didn't disclose her pricing (which ended up costing $500), and she left our daughter with orange hair that totally lacked any dimension or tone. She showed pictures of what she wanted and left totally upset. Kristina also said they were closing and refused to blow dry her hair. I brought our daughter back to the store a few days later to ask if she could make corrections. At first she claimed she didn't remember serving her and then oddly seemed to remember (and lie) about several details. She refused to provide even a partial refund and said to make any correction would cost more. Kristina is clearly trash. She took advantage of a child, and then refused to make it right. Tony was there and wouldn't even look me in the face during the dispute in his store. I would avoid this place like the plague! Zero customer service and they take absolute advantage of people.

Got my haircut and treatment from Michael and he did a fabulous job!…read more First off, the salon itself was very clean, and front desk was very friendly. I really appreciated how prompt they were about my appointment time. All their products were bumble & bumble and it smelled fantastic. Michael, my stylist is extremely friendly and a great conversationalist. He's very communicative and knowledgeable about hair, hair color, and extensions. He made me feel very welcome and gave me great advice and suggestions on my hair. I had a lot of breakage from years of bleaching and he did a great job blending my damaged ends into layers. He also really listened to what I wanted and made sure to communicate every step of the way. Not to mention, I received one of the best head massages for my added hair treatment! Overall a great experience and I will be considering hair extensions with Michael in the future!

Edit: I was contacted by Elizabeth one of the owners and was told I could have my hair fixed at no…read morecost by another stylist. She also let me know the person who did my hair was no longer with them (good choice!!) I got my hair re-done by Lauren** and she was great although it was mostly toning if I'm not mistaken. It turned out a lot better than before and the cut was not crooked thank god! There was a problem at the register as the girl said there was not a note on my account so I had to pay the full amount, but contacted Elizabeth again and she reimbursed me a couple days later. I'm not giving a full 5 stars only because the girl who took my payment made no effort in listening and told me to "come back and talk to Elizabeth" which seemed a bit dismissive. All in all though despite that, it was a better experience, and the owners care a lot about customer satisfaction! So I would still recommend it! ---- Unfortunately, have to leave a not so great review for my first and only visit here. I saw Richard, who was very nice. Everyone was nice. I wanted a simple cut, no layers, but I wanted my hair thinned out (I have a lot of hair), and I also wanted color. Nothing fancy just some peak-a-boos all over so I could eventually transition into a balayage. I showed him a picture, he looked at it and got straight to work. Everything went great, we were chatting small talking etc :) I do have some experience working at a salon in Menlo Park, and watching him I was getting just a little worried as his techniques seemed a little basic (maybe it's just hindsight though). Anyway, he finished, washed (very very hot water ouch) and blow dried my hair (it also burned quite a bit. But I am not the type to complain unfortunately so I kept my mouth shut) Anyway I was happy up until I finally saw my hair. I mean I smiled but inside I was pretty sad. I went home, my boyfriend was like what happened to your hair I said what do you mean? It's fine.(didn't think it was THAT bad, notenough for my boyfriend who never notices anything to notice) I take a closer look in the mirror, the color is uneven and my hair cut is crooked / uneven. Random long strands etc. No biggie. Right? I'll just go in and have it fixed. So I call make an appointment to fix it and go in. He apologizes and takes a few minutes to fix it. Although it's better than before it's still not what you'd expect after paying $250+. Been wearing it in a pony ever since waiting for it to grow back. :( I'm giving an extra star because everyone was very nice and the salon itself is super cute.

I rarely have a spare minute to take the time to write a review, and but I feel compelled to after…read morean amazing experience yesterday with Vada at Flirt Salon. I had the Liscio Japanese straightening treatment done on my medium-length coarse, wavy hair. After having had the BioIonic Japanese straightening treatment done 15 years ago, a Brazilian blowout done in '22, & Keratin treatments from '22-24, I decided to go with the Japanese straightening treatment because of the permanency, resistance to humidity, & ease of styling. I literally wash my hair, a quick blow dry & maybe one pass with a flat iron & I'm good for a week. As a mother of a two-year-old, it makes me feel like myself/put together, but does not take time away from my daily routine with my son. I'd rather be spending time with him than standing in front of the mirror running a flat iron through my hair endlessly. I did my research to see who currently offers this treatment here in Richmond. I found three places: Flirt Salon in Cary Town, a salon in the West End that requires a deposit paid at the consultation BEFORE scheduling the actual service (what the heck - they only have one person that does the treatment there, so if that person were to fall ill or get injured on the job, you would've wasted your time and perhaps have to lobby for your deposit back- no thank you!), & then a third place that had very poor reviews. I reached out to Vada, she communicated with me to answer all of my questions and I felt very confident about getting the service done with her. I consider it an investment and wanted to make it worth my while. I have high expectations, I knew exactly what I wanted, and I notice every detail when it comes to my hair. She exceeded my expectations. Vada is not only professional and highly skilled - she's been doing hair for 30 years - but she is also very personable and genuinely cares about her clients. It was a great experience from start to finish. I'm absolutely in love with my hair. Vada is wonderful and I can't recommend her salon enough.

Went there to get a haircut (+ wash and blow dry)) and had a good experience. Welcoming staff and…read moreeveryone was very nice to me. I wish my stylist had asked me more questions, but I still had a good experience. Only complaint I have is that their scheduling system is a bit confusing as I couldn't figure out who my stylist was. Decently priced !