Please read before you book!!! I am a licensed esthetician…read morein Washington State and booked an Acne Facial + Consultation with Jenny to get another professional's eyes on my skin after previously dealing with minor cystic acne. Don't let the reviews fool you, this experience was completely unprofessional, unethical, and uncomfortable from start to finish. I arrived for my appointment fully aware I had recently been waxed and asked if she could simply avoid my upper lip since hard wax is not nearly the same contraindication as soft wax. She immediately declined and twisted my words into saying I was receiving a "chemical treatment," which I never booked. I booked an acne facial. And as professionals, we know you do not start a first time client on aggressive exfoliation or a chemical treatment anyway. I stayed because of the "+ consultation" portion I had paid a $50 deposit for. In esthetics, a consultation is a conversation and a physical skin assessment under proper lighting and magnification. There was no hands on assessment at all. I was never asked to lie down. My skin was never evaluated. Instead, she went through my current skincare and charged me an additional $30 just to review my products. She appeared irritated that she didn't recognize some of them, looked them up during the appointment, and then pressured three products onto me without ever assessing my skin. She stated that I was "not committing to professional skincare" despite the fact that the line I use, iS Clinical, is a professional grade brand. The interaction became so tense that I ended up purchasing the cleanser simply to ease the situation. Throughout the appointment, she stated that I was "pressing her professional boundaries" simply for asking questions to better understand her reasoning. I am also a licensed professional and equally educated, so asking for clarification should not have been treated as a challenge to her authority. At checkout, I was charged $131 for two consultations and a product despite receiving no facial service and no physical assessment. I was there for less than an hour but billed as if I occupied a full two hour appointment. When I asked for a breakdown, she was offended that I even asked. I was told my $50 deposit went toward a "lifestyle analysis" and "acne education" which consisted of being asked to fill out a 5 page intake form while simultaneously watching a video on acne. Of course I tuned out the video due to the paperwork and that is not a substitute for a real acne consultation. I left teary eyed due to how belittled and uncomfortable I felt. When I calmly tried to speak with her afterward for clarification, I was met with a quick "sorry" before she turned around and walked away. She continued the argument over text and blocked me on all social media. At no point was there an effort to make the situation right or show genuine concern for my experience. I left her business feeling that client care took a back seat to billing, and that my concerns were neither acknowledged nor addressed. I felt talked down to for asking questions, pressured to purchase products that were never even tried on my skin, and ultimately overcharged for what amounted to a conversation. $50 for a "lifestyle analysis," $30 to review my skincare, $38 for a product she forced me to buy and charging me for a two hour block when I was there for less than one. All I got out of her appointment was a conversation. No skin evaluation, no facial. It's disgusting, especially from another professional. I would not be surprised if she's taking advantage of those not knowledgeable in the industry. I truly have never been more disappointed and disrespected. If you're looking for a true consultation, treatment and professional evaluation, you can spend less and receive more from a medical provider. If you're looking for a genuinely kind, ethical and professional esthetician, you should consider your other options.

Jenny made me feel so beautiful, like always! I only go to her for my spray tans. I am a curvier…read moregirl and Anyone else I've been to the results are streaks and blotchy but Jenny? Never!! 10/10 flawless! Also being curvier she makes me feel so comfortable too as well. She also does my lashes and does a lash lift and tint and I feel so pampered and relaxed while in service as well. She is also the only one I trust to do my brows! Only person I trust!

Ive been coming to melissa for eyelash extensions and I love them! They look beautiful and last for…read morea long time. I would Deffinitly recommend seeing her for any service she offers. Always super friendly and does an amazing job.

I really enjoy going to see Melissa to get my eyebrows waxed! She does a phenomenal job! I have…read morebeen getting my eyebrows done by her for years now and I will never go see anyone else. The atmosphere she creates is peaceful and inviting and her location is great. I am always impressed with how my brows turn out when I leave. Her skincare product line she sells is wonderful too. It has worked wonders for my face. I highly recommend Melissa for her work and skin care line. She is great about responding quickly to texts for appointments and is willing to work with my busy schedule. Her hours are great too and she is willing to squeeze you in the same day! Highly recommend her!

I had a great experience with Sinead. Very professional and made me feel like a new woman…read more Defiantly will be back

My Hair color was nothing like the picture I showed, she left me with awful color not even what I…read moreasked for. And the hair cut was also bad; my hair is shorter on one side that the other and chopped up in places. Cost $180.00

My first visit to The Mix and scheduled a hair appointment with Mandy. She was so nice, asked me a…read morelot of questions, listened to what I wanted and what I didn't want. And through the process she stopped often to check if I like where she was going with the cut. I am so happy with my appointment. And my hair cut exceeds my expectations. Thanks Mandy!!

I cannot say enough good things about Hannah and Joey and the positive impact they have each had on…read moremy well being. After serving 21 years in the military my body has quite a few medical issues that require pain management. My VA Primary Care Provider recommended Massage Therapy last year and I have been going ever since. Not only has Joey managed my pain through targeted medical massage techniques and modalities, he has significantly helped to improve my quality of life by enabling better sustained movement. Let me tell you, Joey is very skilled at finding and manipulating those aches away. He truly cares about his clients and strived to ensure the best possible outcome every visit. To put icing on the cake , if you will, Hannah provided the most wonderful Esthetician service I had ever experienced. This young lady analyzed the needs of my skin and gently delivered one of the best skincare experiences I've ever had. I can tell you my face, neck shoulders and hands are always soooo happy after a session with Hannah. She takes pride in making sure you leave feeling that your skincare or other services offered have been achieved and you are appreciated. I highly recommend making an appointment with Joey and/or Hannah!!

Wow not only did she fit me in last minute it was the best sugaring experience I've had. Chantelle…read morewas so professional and made me feel completely comfortable. Will definitely book here again when I'm in town .

I just relocated to Spokane And needed to find a new place for Brazilian sugaring and facials…read moreChantelle is awesome she is fast and very comfortable to be around.

First experience here after moving from CA and my electrolysis of 20 years. Very comfortable and…read morequality service received. Happy to have found someone so soon after moving.