They have a good selection but their return policy is the biggest and most important con to…read moreshopping here. Things with birds can be extremely hit or miss. I ordered a 4 door forage feeder for my sun conure along with like 10 other items and she was TERRIFIED of it. She had no contact with it at all and refused to be in her cage with it there. I called to ask if I could exchange it for something else at the very least and was told that there was nothing they could do. So i'm out $30 on a forage feeder thats never had any food placed in it or any contact with the bird. Be careful purchasing higher priced items here because you will not be getting your money back or any replacements for it.

I was so happy to discover this place a couple months ago. They have all the toys and accessories…read morethat your bird needs! Great prices and friendly owners. This place is gold! They're not here for just business and trying to sell you things for money.. they actually care for your Birds needs above money unlike most stores. I came in one day and was buying toys for my birds and was interested in buying my bird something I was unsure of.. so I asked the nice young lady about her opinions and she suggested that it wouldn't be best because of my birds size. From this moment on, Ive had a love for this place because any other family owned business could have said "yeah, go ahead it should be fine" to make that extra money but that wasn't the case. I definitely recommend this place!

Had such a beautiful experience there yesterday want to share my gratitude. I was leaving FL with…read moremy large old Dane who had been under another's care and was suffering for it. Pulled in to address issue that became obvious at first rest stop when I walked him. Wonderfully knowledgeable and compassionate woman assisted me with my concerns about canine worms, dry skin, malnourishment, and waste elimination problems. She was generous with her knowledge and time, and I remain grateful this morning as I lay next to my gentle giant. THANK YOU!!!

From the owner: For The Health & Vitality Of Your Horses, Pets And Animals…read more For over 25 years, Ocala Breeders Feed & Supply, with three locations in Ocala-Marion County FL, has been solely dedicated to the production of quality horse feeds and the retail sales of tack, barn supplies, horse equipment and more. By focusing solely on equine feeds, we are able to provide our customers with the highest quality and nutritious feeds in the marketplace. We maintain our steadfast commitment to customer service by producing both textured and pelleted feeds that are well-formulated, fully fortified and sold extremely fresh. Our horse feeds include: Special 12, Hi-Amo plus, Gest-O-Lac, Performance blend, Racing blend, Mane 10, 12% & 15% pellets, Pellet plus, Easy 10 pellets, OBS st crimped oats, Race horse oats, Econo st crimped oats, Whole oats, Shell & cracked corn, Soybean meal pellets, Wheat bran. In addition to our line of equine feeds, we also have a large selection of grains, Alfalfa Hay, and other specialty feeds. We carry an extensive inventory of tack, animal health supplies & supplements, vaccines, feeding equipment, grooming supplies, dog & cat food, and much more. We look forward to using the extensive knowledge and experience of the experts on our staff to meet the nutritional and supply needs of your animal. Come visit one of our locations or call Ocala Breeders Feed & Supply today. We're here for the life of your animals.

The customer service is extraordinary, with people helping me choose the right pee pee pads for my…read moreelderly pup. And search for the right food. There is a wide selection, well organized (except the big bags of Blue Buffalo dog food are in the other aisle from the small and medium sizes), and they have a VIP program to save over time. All the staff have been very kind and honest, not trying to push crap on me that I don't need, and the store is large enough to suit my needs but not too big to be overwhelming.

Went to get a new collar for my dog. Couldn't find what I was looking for, so I asked Briar and…read moreTasha. They were both very friendly and pleasant to talk to. The assistant manager,Tasha, got a storage tub down and found me the right collar. I found everything else I needed and was treated with nothing but kindness and respect while I was there. I want to thank Tasha for the help and effort to ge me what I needed. I also want to thank Briar for helping me and being so professional. Great customer service.

Been shopping here for a while and thought I'd already written a review, but maybe not! First, buy…read morebetter food for your dog, because your dog loves you more than he loves himself, so he deserves it! Second, this is the place to buy that better food. Yes, the prices for better food is a little higher, but when you factor in their rewards program, it almost evens it out, plus you're spending your money with local owners and not some corporate big box company. I've never had a bad experience here. The staff is friendly, knowledgable and ready to help you find a good deal if they have one going on! Third, remember, every time you shop at some big box pet store instead of Earth Pets, somewhere a puppy cries!

Staff are ALWAYS helpful and extremely knowledgeable of all the products…read more Simply one of the best places for you Furry Babies needs.

One of the best shops I've been to in Jax! Family owned and…read moreoperated.. they are so wonderful there!

Mia's blessing has been a total blessing for my snake and tarantula babies. I live in riverside and…read morehaving a location so close to home that supplies food for my babies is super convenient but the best part is you are welcomed by happy beautiful birds, bunnies, a massive tortoise, and the sweetest staff. The owner and his beautiful family take time to welcome you and help you with all your needs. He even educated me on a better type of feeder for my snakes that provides them with more protein. So helpful and so much fun every visit. You can tell they love their animals Thank you guys always.

Update: Zero Stars! Still waiting for a refund as we NEVER received our cat tree that was ordered…read morein September 2023. Tom did not respond to any of our attempts to contact him. He has scammed us out of $602 . No phone calls or email. A registered letter was returned "unable to deliver" as the published address is some kind of storage bay. I cannot understand how this man is still advertising his products. We are extremely angry with this company. DO NOT PURCHASE FROM MOLLY AND FRIENDS....IT'S A SCAM !

I ordered two cat trees over four years ago. Despite several very lengthy conversations and (false…read moreassurances) I never received my order and am out $1750. The owner has no integrity- seems to be supporting himself based on prepayments he never fulfills. It has become a scam business. DO NOT ORDER from this company. They used to make good cat-trees. Now they are just taking your (and my) money.

I am planning to go this or next weekend looking for a Parrolet Pair…read moreI have been there before amazing service provided to all Birds and all creatures in general

I have always wanted to own parrots, I had parrots since I was a little girl and grew a love for…read morethem! When I moved her I didn't think I would find a better place. But I bought my 2 female quakers here, price is reasonable the owner is very knowledgeable and willing to help. I have also boarded them once, and they were very well taken care. My Quaker's are happy and very healthy!

What an Animal-Azing little pet shop. The prices were extremely reasonable, the animals looked well…read morecared for, and the selection was good for being such a small shop. They even had a few rarer species. This shop is especially good for bird lovers. They had many birds, some fish and reptiles, amphibians, and small animals. The only one I didn't see was the rabbit, but I wouldn't put it past them that they could have one too. Also, the owner and his wife were very kind. They answered all my questions and made me jealous that they didn't have their shop closer to home. I will come back here for sure.

I bought a beautiful emerald green male betta from this store. After moving it to a 5 gallon tank,…read morealone, I soon observed the fish had an external infection of some sort, fungal or bacterial, and was glancing off of plants. This cleared up with better water conditions, and some TLC. Then I observed the fish was constipated also and had to change its diet. All within the first 30 days. Be careful adding a betta from here to your community tank or simply purchasing a betta from this shop. They do not appear to be well cared for.

I am very pleased with this particular grooming salon . I have been taking my poodle here for over…read morea year and have had no complaints . We like Carmine & Alice. We love the fact how quick the service is vs him sitting in a kennel all day long. I used to take Grover to his veterinarian office for grooming , but , after so many great experiences here we have switched .

I am extremely disappointed and upset with the grooming services my two dogs received at PetSmart…read more This was by far the worst grooming experience I have ever encountered at this company. From the moment we arrived, the groomer's customer service was terrible. She was neither welcoming nor friendly, and her demeanor made it seem as though she did not want to provide services to our dogs. Instead of making us feel comfortable, she appeared to be discouraging us from moving forward with their grooming appointments. We were informed that our dogs had some matting, and the groomer stated that she would try to save as much of their coats as possible but might have to do a military-style cut if necessary. However, that is not what I witnessed. She went straight to shaving my Standard Poodle without first bathing her or making any visible attempt to comb through or save her coat. Within approximately five minutes, a significant amount of her hair had already been shaved off. Both of my dogs ended up being shaved nearly bald. I understand that matting can sometimes require shaving for an animal's safety and comfort, but my concern is the apparent lack of effort to explore other options after we were told an attempt would be made to preserve their coats. What makes this experience even more frustrating is that I was charged additional dematting fees of $20 for one dog and $10 for the other, despite witnessing no attempt to demat their coats before shaving them. I was also charged a $30 late fee for arriving approximately 20 minutes late. Between the grooming services and additional charges, I paid a substantial amount of money for an experience that left me completely dissatisfied. I chose not to confront the groomer at that moment because I was extremely upset, and by then, much of the damage to their coats had already been done. As a customer, I expect professionalism, compassion, honest communication, and quality service when trusting someone with my pets. Unfortunately, this experience fell far below those expectations. I strongly believe PetSmart management needs to address both the customer service and grooming practices at this location. The groomer's attitude and handling of this appointment were not a positive representation of the company. I would not recommend this grooming experience to other pet owners, and I sincerely hope PetSmart takes this complaint seriously. Our pets deserve better, and so do paying customers.

The dog wash station was perfect! The temperature of the water is preset, the height was amazing…read more(I'm 6 ft and didn't have to overly lean over), and there were a variety of shampoos (including sensitive skin and non-fragrance). For just $14.99/dog, they provide not only the tub, towels, shampoo but also the air dryer! At first, I was skeptical about paying to wash my own darn dogs but it was such a better experience than hosing my dog down in the yard. The front staff was great at checking in to see if I needed anything or had any questions - they all were super friendly and even offered to hang onto my dogs while I pulled up curbside in the car to keep the dogs dry in the rain! With easy parking, the great customer service, and the luxe dog wash station, I for sure will be back!

This was a quick trip for a self-serve wash today for Susie Q! Clean, comfortable wash area,…read morehelpful, staff, and all shampoo, towels and dryer available for $14.95. Walked out with a little treat. In, out and home in less than 45 minutes. No hair to clean up, no shower to scrub..very conveniently located to me.