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Wilby's Compost

5.0 (1 review)

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7 months ago

Great product. Fast, easy delivery. And he's a really nice guy. Full of knowledge. Well worth the money.

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Every time I go in with a questions regarding a home repair project there is always someone to helpread more

I came here often. Today, I came in to exchange the wrong…read moresize of a 50-ft roll of drip irrigation tubing I mistakenly bought 2 days ago. I bought 5/8" and needed 1/2". My mistake. When I came in to exchange it with the receipt I was told by the Manager (Ray) that they did not have 1/2" in stock. Okay fine, I said. Please issue a refund for the tubing I was returning. Then he said that they did not carry the brand I was trying to return. Obviously, they did because I bought it 2 days ago off their shelf, the cashier rang up the sale and gave me a receipt. I had the receipt. The receipt showed 1/4" inch tubing, 100'. This was entered incorrectly by the cashier when I purchased it. Ray proceeded to tell me about how it was wrapped in plastic and they don't do that with their tubing. He then told me it had the wrong kind of label on it, that they don't use that label. He then told me that they don't carry that size. Obviously, he was inferring that I didn't buy the tubing from their store. Interestingly, Ray was doing something on the isle when I bought the tubing 2 days earlier and we spoke briefly. I reminded him of that. The cashier said that they would honor it, but that wasn't the point. Ray made it sound like I was trying get away with something.......in front of 2 other customers. It was insulting and embarrassing at the same time. For a lousy $11 of tubing. I'm a Chino Valley resident and have been going to that store for over 7 years. I was treated like I was being dishonest. I will NEVER go back there.

Wilby's Compost - gardening - Updated May 2026

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