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    Wigs Wear House

    5.0 (1 review)
    Closed Closed

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    8 years ago

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    The Wig Station - No more part or beautiful hairline after Molly got my wig.

    The Wig Station

    2.8(5 reviews)
    19.1 mi

    Molly, the owner is one of those "get right on it" ladies who knows what she's good at... She's…read moreknowledgable, expert, very helpful and downright sweet. Check out her very clever website! It's entertaining and makes you want to have your best hair day.

    Beware! Disgusting customer service! Yet they kept my…read moreconsultation fee! All I asked for is if I could confirm venting once they actually had the wig and looked closely at it! I had approved replacing the lace front but wasn't sure if it would actually need venting! I didn't care how long it would take... But I wanted them to see it before I confirmed to pay several hundred dollars more! I'd throw my wig in the trash before using their services! Below is a copy of their email I received! Shame on you Wig Station! Hi Janet. After reviewing our consultation and follow-up correspondence, we do not believe The Wig Station's service process is the right fit for what you are looking for. Our booking process requires the services being reserved to be selected before the piece is received. We are unable to hold additional time on our schedule or leave optional services undecided until after arrival. For this reason, we are declining services and will not be moving forward. We believe another provider with a more flexible process would be better suited to your needs.

    Photos
    The Wig Station - Jon Renau Synthetic Heidi wig transformed into curls to match client's own texture

    Jon Renau Synthetic Heidi wig transformed into curls to match client's own texture

    The Wig Station - Client's inspiration picture and her wig after a Wig Cut and Beachy waves style

    Client's inspiration picture and her wig after a Wig Cut and Beachy waves style

    The Wig Station - Loose Curls and Beachy Waves on hand made human hair wigs after getting new combs, elastic bands and lace trims

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    Loose Curls and Beachy Waves on hand made human hair wigs after getting new combs, elastic bands and lace trims

    The Pony Express Wigs & Boutique - Pony Express makes me feel and look as good as Jessica Simpson every day!!!

    The Pony Express Wigs & Boutique

    1.8(6 reviews)
    4.2 miPleasant Valley

    The worst customer service I have ever had, was treated like less then a person and was told not to…read moretouch the products and that one side of the store was way to expensive, the other side of the was the cheap side. Please don't go there, I guess the owner does not want my business, stop judging a book by the cover you don't know who you insult! I feel it's very strange that you took the time to write me a message and a respond to my review, when I was in your store, you didn't show me that level of compassion or respect. Also after looking at other reviews on multiple sites, it seems that this is not the first time, you have treated a customers rude in the past. As for your store policy, to seem pretty unreasonable since wigs are something you wear, even if you helped your customers try on your products there is some level of customer touching to the product but that was not even offered to me. I will go else where for my wigs and my beauty needs, but I would hope that you can work on your customer service skill and treating all people with respect and compassion.

    I had come into the shop back in October looking for a wig to fit my wonder woman costume, the…read moreowner was very helpful and never pushy. I told her my budget and she worked with me, didn't make me feel uncomfortable of like I had to buy something. During my visit, some ladies came in immediately touching and grabbing all the wigs, the owner asked them to be gentle and not try them on with out her, which I felt was understandable as the owner wants to keep things in great condition for those that are serious about buying. They yelled at her and ran off which was extremely rude. This shop has a great collecting and good service prices are fair and you do buy your money's worth.

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    The Pony Express Wigs & Boutique
    The Pony Express Wigs & Boutique
    The Pony Express Wigs & Boutique

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    Wigs Wear House - wigs - Updated September 2026

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