My daughter had a 10:00 appt. at Wig land when we arrived and sat down after about 10 minutes the lady asked us if we had an appt.I told her yes for 10 .She asked us if we could wait for a little while I asked how long she stated maybe an because someone else had left and was coming back to have their hair done.I think this is poor customers derive as our appt. was at 10:00 not my problem that they left .We waited the lady came back and she changed her Minda's we were waiting the Korean ladies that work there started speaking their language which I found so annoying as they were probably talking about me.My daughters hair was not done right and we paid $85.00 for the best hair that they sold in the store which looked just like the cheap hair.They get two EE's.Need to learn some customers service skills soon. read more