0 stars if I could. The management at this salon is…read moreabsolutely awful. The way the salon workers are treated is extremely unprofessional and uncomfortable to witness as a client. I have personally been present while certain employees were talked about negatively in front of me, which I found completely inappropriate and very unprofessional. The mother-and-daughter owners create an uncomfortable environment, and their treatment of the employees speaks volumes about the kind of business they run. I should not have to sit in a salon as a paying customer and listen to employees being discussed or put down. I would not recommend this salon. There are plenty of businesses where you can get good service without having to witness this kind of behavior from management.

This was my first time at the salon. Melissa dyed and trimmed my hair. The color was perfect and…read morethe blowout was incredible! My hair hasn't looked this amazing for years! I highly recommend Melissa and will be making appointments for blowouts in between dyed appointments!

Amelia is the best! I love the layers she gives my crazy wavy hair. She does amazing blowouts!…read moreChris does an excellent job on my son's super curly hair and he sees him every 6 wks. For nails, Raji is the best. She's so much fun and is very artistic!

Jen Hockenberry is such a talent! She has color corrected my hair and gotten it into such great…read moreshape. Jen doesn't rush and gives a great cut, color and hi lite. She is very personable and professional. Jen listens to you and does a great job executing your vision. Her prices are very fair. Jen goes over and above with customer service.

I called to make an appointment for a perm, and the stylist who worked with me was very nice and…read morefriendly. She mentioned that her clients have given her good feedback on her perm work, which made me feel comfortable trusting her with my hair. I followed all of her instructions after the appointment, including not washing my hair for at least three days. After that, I noticed that some areas of my hair did not take the curl well--some parts were curly, some wavy, and others looked straight or even a bit straw-like. I reached out to her and sent photos and videos. While parts of the perm looked nice, the results were uneven overall. I asked if I could come back to fix the areas that didn't turn out right and asked about the cost. She told me it would be the full price again--$190, which I had already paid the first time, plus I had tipped $50. I felt that paying full price again for a result that wasn't consistent the first time was too much. I wasn't trying to be rude or complain--I just wanted my hair to be even and properly done. I even offered to pay a reduced amount for a correction, but that was not accepted. Although the stylist was kind and professional in her attitude, I personally would not recommend this service based on my experience, especially considering the cost and the need to pay full price again for a redo. also I didn't have any issues paying $190 the first times not the second due to not done correctly. I am very disappointed..

Love this salon! Everyone's so nice and my hair turned out so good highly reccomend coming hereread more

Been going to this salon for about 13 years. Love everything about this salon. Professional, clean,…read moretimely, great hair & eyelashes.

I have been a client for over a year and have a wedding to go to tomorrow. I made my appointment…read moreseven weeks prior. Texted my stylist four days in advance to make sure I could get everything done that I needed to which was color, highlights and cut. I was assured that I would. Confirmed my appointment two days prior. On the way to my appointment, I get a call that my stylist was ill and could I reschedule for next Tuesday. I explained the situation and asked if someone else could help me. I was told sorry but no. They lost a really good client. Will not be back.

Yesterday I called at the last minute and Jenny was able to get me in right away. She is an…read moreexcellent hairstylist and I always feel comfortable when she is done cutting my hair. She goes out of her way to make sure I look good when I leave her chair. I would always recommend her to anybody who's looking for a new stylist.

My grandson loves getting his haircut here, I let him tell her what he wants and he walks out…read moresmiling

If you have sensitivies or ANAPHYLAXIS ALLERGIES this is YOUR SALON! I Finally found an ORGANIC…read moreHAIR SALON (the whole salon)! I have Formaldehyde (true - anaphylaxis) allergies - not just sensitivities. Also have PPD allergy. I can't even walk into a salon due to the chemicals in the air, from the nail polish, hair dyes & more. Everything at this salon is Organic. Hair spray (no butane), shampoo, conditioner, dyes, etc. Even the cleaning products for the facility are organic! Owner Angie outstanding knowledge of Organic Products. Got my hair fully dyed & cut by Liz (I love it). I had no idea I could go from dark brown to blonde without harsh chemicals! Elana (nail tech - does dry nailing) spoke with me at length & is very eco conscious. Owner Angie outstanding knowledge of Organic products. Everyone so caring and friendly.

So I have gone to the Heads Up Salon twice now in the past couple months since my longtime stylist…read moremoved unexpectedly. First visit with Theresa was ok....no where near what I wanted but I gave her a second chance in hopes we could communicate better... I'm embarrassed to show these but don't want someone to have a similar experience. I sent her the photos and said I wouldn't be making another appt and why and her reply was Ok. Not an apology for the chemical burn on my forehead or the patch of hair burned off or the awful color/highlight job....not sure what she was trying to do. The lighting in that place is so bad it wasn't until I got home under real lights that I was dumbfounded. And no apology. I have to wait several days and more money to fix this mess and hope the burn heals in time, nevermind the hair patch I am now missing. The stylist I saw tonight to try and fix it was just dumbstruck. So just a Heads Up about Heads Up Salon.

I am very picky about my hair. I am a natural brunette but greying. I have been coming to this…read moresalon for well over a year and am so happy with the results. I drive an hour to get here too. Aaliyah has been my colorist every time and I recommend her to everyone. She spends the time to make sure she gets it right and it shows that she cares that you are happy. I love the style of the salon too. It's very chic and I enjoy the conversations going on between all the staff and clients while there. It's a nice place to relax and converse.

I asked "Kim" to trim off my dead ends. she said she would…read moretake off about 1 1/2 inches and showed me, I said okay. When she was finished, she handed me a mirror and turned me around to see. I don't know how you can mess up long straight hair that needs a trim. But she cut it in to a taper that got long in the middle and added 2" layers!!! Then she proceeded to argue with me that it was totally acceptable because it was in my notes from a previous haircut that I got "long layers" before?! ugh!!! You get what you pay for...

For some reason the online check in at the GB location is alway about 300% off. And every time I…read morecome here it burns up 45 minutes of wasted time. Most Great Clips are pretty good. I'm just done with this one.