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Wigalert

5.0 (1 review)
Open • 10:00 am - 6:00 pm

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6 months ago

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Coach

Coach

(7 reviews)

$$$

Came in looking for a few bags to take home as Mother's Day gifts, and Fei absolutely blew me away…read morewith her exceptional customer service. I've been to many Coach locations across North America, but this was hands-down the best experience I've had. Fei was incredibly attentive and helpful. One of the bags I chose was the last one available company-wide, and she made sure I inspected it thoroughly just in case there were any defects (thankfully, there weren't!). For another bag, she went above and beyond by offering a brand-new one from the back since the floor model had a small imperfection. When I mentioned I couldn't take gift boxes due to luggage space, Fei kindly provided me with folded boxes and gift wrap so I could still present everything beautifully when I got home. She included boxes for the purses, and even smaller ones for wallets and card holders. Fei, thank you for making my shopping trip so special you're truly amazing!

The customer service at this outlet is outstanding. I had been searching for a specific purse for a…read morewhile and each store I contacted (both here and in the US) advised me that they didn't have it showing in their system, nor could they find it at any other location. As a last ditch effort, I called this location and much to my disappointment, I received the same response. It was not the answer I wanted to hear as much as it was not the answer she wanted to give so she asked me to hold while she took a physical look around the store and in the back. Tada! She found my purse!!! I'm still not sure why it wasn't showing in their inventory but I was thankful that she took the effort to actually look for it. It was late on a Wednesday night and I knew I wouldn't be able to go to Niagara Falls until the weekend so I asked if she could hold it for me. From what I understand, they typically only hold an item for 48 hours but she extended that for me to ensure the purse would be held until the following Monday, giving me plenty of time to make the trek out to the Falls. We left after work on Friday and two hours later, I had my purse. :)))) The store itself is nicely laid out and, at 6pm on a Friday, was busy, but not overly crowded. All of the staff I spoke with were friendly and ready to help. My overall experience at this location was excellent and I would have to say, it's definitely worth checking them out.

Canada Trading Company - Dive into our Native Northwest collection, featuring stunning artwork from Indigenous artists.

Canada Trading Company

(13 reviews)

$$

Canada Trading Company: A Niagara Falls Must-Visit…read more Located in the heart of Clifton Hill, the Canada Trading Company is much more than a typical souvenir shop. It is a massive, well-organized emporium that expertly blends classic Canadian mementos with high-quality collectibles. Visitors are often drawn in by the impressive life-sized animal displays and rustic, lodge-like atmosphere, making it a fun photo op as much as a retail destination. From authentic maple syrups and plush toys to unique home decor and Indigenous-made crafts, the variety is staggering. While it can get crowded during tourist peaks, the wide aisles and friendly service ensure a pleasant shopping experience.

High end tourist / souvenir shop. I purchased a hoodie for my dog along with other accessories and…read moreteas. Store was clean and the selection was great. They even sold Crocs here. Everything was great until I went to the register to check out. I paid for my items once, received confirmation from my bank via text at 8:51pm. The cashier insisted that the store didn't receive the transaction and to charge my card again. He retrieved what appeared to be the Supervisor, who insisted again to charge my card and that the text from the bank wasn't sufficient evidence of me paying. Against my better judgement while have my child begging for these items, I did indeed charge my card again. Especially after being assured if I emailed the Manager, it will all be sorted out. I charged again at 8:59. Ultimately the store received my money twice. I was refunded the next day, after emailing the Manager to sort everything out. I was pleasantly surprised at how this was resolved. The only thing I will say is that the workers and the women from accounting who called me all said, this happens often. Here's a tip, get the POS system looked at so another customer doesn't have to experience this.

Wigalert - wigs - Updated May 2026

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