I was planning to buy a wig- when I entered the store, I started looking around. The associates that worked there was very RUDE! They even followed me around the store, telling me where I can look and not to look. Which was very uncomfortable, then I asked to use the restroom. They had told me, "There is no restroom here!!" I do believe that is a city code violation of not allowing the public to access the restroom within the business facility. I HAD REPEORTED THEM TO CITY, "PLANNING & INSPECTION." I even reported them to BBB. I DO NOT RECOMEND THIS PLACE, THEY ARE ILL MANNERED UNPROFFESIONAL and lack proper customer service to their customers. read more

Ahhhh- hair too short? No problem! This spot has hair clip on pony tails in almost every color you can think of! Mine is a red shade that is hard to match and yes, they had something for me...you know, for on the weekend when I get up early to take my doggie for an early morning walk- I don't need to look gorgeous- I just don't want to scare the neighbors, so a quick clip on has me out the door and looking human in seconds! Prices were on the high side, but hey, if they have your color that's what counts! read more

Wig Paradise El Paso - Even hair for guys!!!! - Cosmetics & Beauty Supply Near Me - El Paso, Texas

Amazing helpful and caring staff, awesome inventory and a lot more. Highly recommend.

I had a hair appointment in Las Cruces Saturday and Sunday but we were going to run out of hair! I'm grateful they were open on a Sunday and had a hard to match natural blonde blend I needed. Please support this business! All the ladies were so sweet and helpful. read more

This was such a pleasant experience. Walked in and the owner wanted to help right away. I was looking for clip in extensions. The store owner and worker helped me find the right shade and texture of hair that I needed. It seemed like both ladies were knowledgeable. They do offer military discount! I checked out the entire store and they have tons of things. Wigs, braiding hair, extensions, men's hair care and women's hair care. read more

I paid $120 for two virgin jerry curl bundles. The moment it touched the water the curls disappeared. I bleached the hair and immediately all of the dye began releasing from the hair. The hair was actually a copper color dyed black. The receipt stated no refunds no exchange. I came to the store because the package from my usual vendor was damaged and returned and I needed to have my hair in a bun for orientation. I could not get the desired brown color because the hair is not virgin. Be Careful! read more

Wig Paradise El Paso - Cosmetics & Beauty Supply Near Me - El Paso, Texas

Needed braiding hair & a few other black hair care essentials not available on my side of town(Westside), so I made the trip over to Lee's. They had EVERYTHING I needed plus more (Tiana was very helpful & beautiful btw). I was able to get everything I needed and a few extras (makeup, hair jewels, face masks & sunglasses) all for $40 less than what I planned to spend! Plus, they offer a 10% military discount. I'll of course be back, not only because its one of the ONLY black hair stores but because they have great service & actually have a black salesperson. read more

Staff is so rude...the girls were talking to each other and were not even acknowledging customers. I needed help to locate something, but after seeing that i left. I will never go back to this store again! read more

Went yesterday to purchase a high quality wig that wasn't real hair , just wanted something fun , not for everyday . Salesperson was very nice and suggested the highest priced wig which I was ok with as long as it was good quality . Bad idea . I got home and pulled out wig and sized it on my head , initially it looked good and felt good . But omg it tangles like crazy .. the ends feel dry and tangly .. and this is me not wearing it for a day . Don't recommend at all . Last time I will be going . I just threw away $100 read more

They are a clean store that has numerous pieces of synthetic or natural hair to choose from! They have PLENTY of wigs to choose from and in many colors too. Each employee welcomes everyone that walks through the door with a warm, "Hello~!!!!" They have many hair products for curly or straight hair. They have edge control, crotchet needles, wig glue, eyelashes, braiding hair, jewelry, hair curlers, etc. They also give military and cosmetics discounts! So if you are in need of anything to change up your look or to get ready for a special event; THIS is the place to go! :) read more

Very good customer service! I have purchased hair from this shop for a while and I have known the owner for over 20 years.

The products are amazing and well priced. The experience is a mess. I initially wanted a wig and the sales girl said "you white girls could do with just hair extensions" which was just unnecessary. I ended up getting a wig and extensions ($160!) and she said "if it doesn't match your hair you can always come back" so that's what I did when it didn't matched. On my second time here other girl explained that when I purchased the extensions the girl should've explained that they don't do returns or exchanges, so she caller the first girl to the front and she really said "i meant you could always come back to get new ones". It's simply deceiving and unprofessional with a little bit of uncalled attitude. read more

I have been shopping with this group ladies since they were in the discount mall and that was back in the 90s. I was in there a few weeks ago as I walked around I noticed one of the ladies kept following me around so I stopped and I just stood in the aisle as I stood in the aisle I noticed that she stopped and just stood looking at me as if I was going to steal something so I went over to her supervisor and told her what she was doing this young lady was so unprofessional that she followed me the entire time I was walking around the store I told the supervisor how long I have been shopping with her and that I would never ever come back into the store. This is the type of stuff that does not need to be going on if you want black dollars knowing that black customers are what drives the hair store how ignorant of this young lady that apparentlyHas no manners. So from my black dollars I'm going somewhere else read more

Great place everyone is so helpful and nice, they have all you need and very knowledgeable.

This place definitely has all of your special hair care needs. The staff is great and they offer tons of options for wigs, extensions & products. The store is clean & spacious & they have a great selection of music. read more

5 stars all day!!! Anna was such a wonderful sweetheart she helped me in getting a wig within 5 minutes and I am very satisfied. I wished I lived in El Paso just to go to that store alone. Lee's wigs is like the biggest wig supermarket I've ever been to. The wigs are high quality and the store is very organized and neat. Please check it out if you can. read more

They are always so nice and extremely helpful. This is my go to place for all my hair supply needs.

The employees were super nice but Most of the Virgin human hair extensions have fillers and won't last 12 months! Just because the hair is behind a counter does not mean that it is high quality! I spent 250 on 3 bundles of virgin Brazilian hair and a closure; I still have the closure but the extensions only lasted 4 months. But that could probably happen at any extension retailer so I'm not upset ! But they also gave me a discount for my next visit so that is great ! read more

Very friendly, love love love my extensions. The owner was very helpful and made some recommendations on which extensions I should buy. In the end she helped me get the perfect ones for me. I also like that they have a savings card. Will definitely come back and recommend to my friends. read more

Staff is only nice and helpful if u buy a wig! I have severe alopecia and the variety of human lace hair wigs is very limited. I wasn't sure which one to buy. It's an investment that I have to wear everyday and the wig that I liked was $200. I tried on 3 wigs and at the end I wasn't sure which one I wanted. I wanted to go home and think it over. The lady that was helping me got really mad and rolling her eyes said, "I wasted her time and that I was going to go on the Internet and buy it. " I went in to the store, had to take off the wig I was wearing and in front of the entire store put the wigs they had for sale on. It was embarrassing and trust me if I didn't have to wear a wig because of my condition I wouldn't go to any wig shops. I did have the intention of buying a wig because my hair stylist recommended me to Lee's Wigs and to say he sent me and they would give me a good price. They offered a 5% discount! I felt it was still too much money and was going to think it over. The lady who helped me kept complaining I wasted her time even though she was practically pushing the wigs on me. She had horrible customer service and I will never return. read more