Advising and most admin staff are completely overwhelmed with the influx of students. Most of my…read moreinteractions with them have been passive aggressive, no one knows the answers to any of my questions, phone calls go unanswered and emails as well. Trying to get into the correct class in time is a nightmare, I had two meetings with an advisor who NEVER even scheduled me in the classes we discussed. No one takes any accountability and good luck if your portal is glitching or not working. Im not the only one that feels this way, other students post about it and chat about it frequently. I went here in 2023 and it was a different experience, in the past they were helpful and much kinder.

I loved the Bedford campus! There is plenty of parking and shuttles to take you to and from the…read morefarther lots. The class size is generally small. All my teachers were very good!

Back again!!! All these years later and I recertified today with Ellie! Ellie is an amazing gifted…read morelight in this world. She held a class today for many young people to learn CPR and FIRST AID. If you need CPR/First Aid... come see Ellie. Spanish/English classes available.

Ellie is a fantastic instructor! She does a great job of engaging the class and is also a genuinely…read morekind, funny person who clearly cares a lot about spreading her knowledge as a medical professional. I appreciated her personal experience in the field and how she applied that real-world knowledge to the class. I will definitely be renewing my certification in 2 years with Ellie, despite living 45 minutes away from Lawrence! I also plan to recommend Ellie's to all of my coworkers who need to update their certifications.

The Zoom prep class is the way to go. Otherwise I would have been stuck in traffic for an hour…read moreeach way. Instructor is really easygoing and even offered 1-on-1 help outside of class to help get me ready for the exam.

Between work and family, I needed something flexible, and the Zoom classes were exactly that. They…read morecovered every topic I ended up seeing on the exam, so I felt extremely prepared. Easy 5 stars.

Love this school! They are amazing. Always do helpful and willing to work with you. Both my kids…read moreand myself went to this school. I highly recommend them!

I came here with the salon I work for to do a demo for the cosmetology students. I was extremely…read moreimpressed with the students professionalism, respect, as well as enthusiasm to learn. The teachers were welcoming and were very passionate about about teaching and seeing their students succeed. We look forward to returning to Shawsheen in the future and have already hired a fabulous student for their co-op program!

This program is a joke and scam. Unfortunately I had to give a star in order for me to post…read more Signing on with David Mercure to the medical assistant program there were many unfulfilled promises. Before joining this program I had done my research and emailed the school to find out more information. One important factor I needed information for was if this program would help if I chose to work in pediatrics. Of course the answer was yes. Lie! For the little assignments we completed pediatrics was not covered in any topic. The schedule was set up to be 3 days a week 4 hours each day including the hands on module which followed this schedule except was opposite days of the online portion. The instructor Westley Ellis would take away from our learning time problem dumping his life problems on to us students. Quite a few times class was cancelled because Westley forgot he had to teach class. How do you forget about your job? During each module the assignments and grades were posted, but once the next module started all previous work completed along with proof of grades was deleted. There was no access for this. If you had any problem regarding your assignments or the website Cengage you were to contact Cengage because Westley never had an answer. Everything we needed for a job was supposed to be included. CPR course and either the school's choice for an externship or a medical facility of your own choice. When it came time to take the CPR course I had to pay out of pocket for the course and only one location was available in downtown Boston. Having one location available wasn't very do-able so I had to find my own CPR course. When I had asked Westley about other CPR locations being available he had told me that was the only option. There were many problems with this program and every time I had a question I would ask Westley as he was the instructor for this. He told me to ask David who I had signed on with, and guess what, he told me to talk with Westley. it was a continuous back and forth with both of them with talk to him, no talk to him and never getting an answer. For employees to work at this job for a few decades they really aren't knowledgeable in their career. One of the main problems during this program was that I chose my own externship. My externship offered to take me in earlier than the course end date, so of course I jumped for that opportunity and reached out to Westley and David for their approval of starting my externship early. This was a fight for weeks to be able to get an answer of what I could do. There excuse for me not starting early was that I had missing work and my grades weren't good. I had an A in every part of the program and all of work had been completed. The owner Song Jin had to provide me my own transcript which proved my grades and my finished assignments. When it came time to receive my certificate, it took weeks when I was supposed to receive it "within 30 days of completion" so I was told, but another student was told via text by Westley once they had finished the course they would receive their certificate the next day. 42 days later I was still looking for my certificate. I had to go in person in order to get things rolling and have "papers processed" in order for me to have my certificate. When trying to get my certificate I was then told to talk with Song Jin who seemed to be just as confused and was also not really helpful. Adding on to everything being included, I was told that there was not going to be a state exam. It seemed odd but I went with it, "they knew best." At the very end as I was starting my externship I was informed by another student that a state exam was needed. I had asked Westley where I could go to take the exam, and his words were "google it." He said via text that some jobs would need you to take the exam there at work online. A certificate of COMPLETION is not good enough. A job wants you to be certified before hiring you. 3 months after me completing the program and starting my externship I finally received my certificate after continuously reaching out. Oh and they stopped providing 1098-T for tax documents. They did have them about 7-8 years ago. They go through a TFC bank and when I had asked them for my 1098, they said to call the school and they will have all of the information you need. I would NEVER recommend this school/program. A waste of time and money. If you decide to join just be prepared that you: This school is very unprofessional and needs to be shut down. 1. Need to find your own CPR course. 2. It's best if you choose your own externship site. 3. You will need to take a state exam find a place yourself and pay it out of your own pocket. 4. Don't bother asking any questions to anybody as they don't know. 5. Be prepared to hear more about Westley's life problems than learning. 6. Don't expect going into job you learned what you were supposed to. Start teaching yourself and doing your own research on medical topics.

One of the best schools out there for career training. The personnel and staff are super helpful…read moreand friendly.

Two months ago, Tori gave me a fabulous permanent wave, and tomorrow I'm heading back to the salon…read morefor a trim to keep my hair's shape and health looking its best.

Incredible find. They have talented students and ever present teachers who jump in at all phases…read moreof your cut, color or overall experience. Great prices for the quality of their work. Friendly people and great location. Go book an appointment M-F 10-3 pm

Teachers truly care about your ability to learn. They have your best interest at heart. Students in…read moremy class gave their 100% in their Quality of Care to each other and in clinic. They all strived to Give their Absolute Best Every Day!"

very bad place, it's a school not a doctors office, they want to get a doctors note before you get…read morean appointment, because they already told me I had neuropathy issues. I do not! I stand on my feet for long hours a day so they hurt. Dont send you kid to this school or to get a service, because they dont know shit! stay away!

I took the Choke Saver Course and it was through and well taught. The owner and instructor, Joe,…read moreis super knowledgeable. Highly recommend this organization for your training needs.