I'm still scratching my head about this experience. Usually I expect numb - or worse - hostile attitudes accompanying skertchy service. Not here. Smiley faces are the norm, with the exception of one surly receptionist. Here's an example from a list where I am confused. I ordered personalized embroidery for bags that would be given to each member of a group. The work was done quickly, but I was presented with a "finished" order that was short. The explanation was that the bags were damaged on arrival from the supplier and couldn't be worked. Do I want a refund? That was dumfounding me. Obviously, someone in my group would NOT get a bag. How could that be cool? And why would I choose to let the company keep the refund? I wondered why someone in the back room didn't figure out how to get fresh goods from their own supplier. Especially since the work was not on a deadline. Or why they thought it was cool to make a refund an option. Now the fog is lifting on why these foiks insisted on all their money in advance. If this is their usual trade practice, I can only imagine that prior customers were not paying as well as not happy. read more

My review of the company Wholesale Screen Printing & Embroidery located at 3584 Mercantile Avenue Naples, FL 34104 239-263-7061 / 888-383-4876, www.wholesalescreenprinting.com My Order: 20 custom design t-shirts in various sizes, Screen printing, 8 different colors front and back. Date Ordered: less than 5 business days before Thanksgiving My company-ShowMyDog, LLC I can't say enough positive things about Wholesale Screen Printing, Inc.. I searched custom t-shirts, custom logo design company, screen printing, etc.. for several days before I finally decided to place my order with them. As much as I hate to admit this I probably spent more time trying to decide who I wanted to purchase the t-shirts from than I did on the actual design :-) Honestly, I have no idea how I ever found their website because they rarely showed up in any of my google and bing searches. In one of my 50 searches I must have some how did a google search for screen printing + wholesale. Pure luck on my part for finding them! They are located on the east coast of the US which is where I'm located so when the person who answered the phone said the company was in Florida I knew this was going to be the place for me to trust my costly order. My situation was this- It was just a few days before Thanksgiving and my first time creating a custom design t-shirt. I was doing a charity event so I could promote my new company's website. Looking back at everything now I realize I made a few dumb mistakes- 1- I wanted the best quality solid "black" long t-shirts I could find. White shirts are less money. I didn't know this :-) 2- I had no idea the more colors you have in your design the more it would cost not to mention it takes more time for the design person to print and send you emails for your approval. Make sure you review exactly what they send you and be sure to send quality files and the colors you expect. 3- I learned that you can order more shirts if you order the same design on the front and back regardless of how many colors you have. I thought if I ordered more shirts with a design with less colors and only on the back and just a few shirts with all 8 colors on the back of the shirt and 3 colors on the front of shirt it would be less $$. Wrong answer. They helped me with this mistake and I appreciated it very much. I was able to get 20 or 25 shirts for less money exactly the way I wanted. Everyone was so impressed by the quality. 4- Never let anyone talk you into getting the digital print because they tell you it's faster and it will look better. Some companies tried to talk me into going digital because they said I had too many colors and there was no way I could get all 8 colors on my shirt in 1 day turn around especially on a black shirt. The screen printing looked so much more vibrant! 5- If a company tells you the price and the order has to be decided before you hang up the phone and you feel pressure something is wrong :-) Yes, I waited until the last minute to place my order but Wholesale Screen Printing company didn't act like I was a complete pain for them to take care of and they were doing me some huge favor! They let me think it over and call them back. Wholesale Screen Printing did a PERFECT job of putting my mind at ease that everything would look great and they would have the shirt order at my door prior to my event. Even though my order was placed the week before Thanksgiving and they were able to turn around my order within 24 hours. All of the other big online custom design places I found on the top page of every google search were nice but they seemed to be more "Sales person only" types. A couple places gave me a lot of grief on my photoshop psd files and how many colors I was wanted and the fact that it was a last minute order they thought I was crazy for even asking them to do this for me :-) I even had one place tell me with the number of colors I needed it would look much better digitally and they were a lot more $$. Wow were they wrong! It was mostly high pressure at these other places and a couple of them made sure to let me know I was lucky they even offered rush delivery for a 10 or 20% fee. It was too stressful with these other guys so again I'd like to say thank you to everyone at Wholesale Screen Printing for making my experience less stressful at the holidays. Below are the names I wanted to give a special thanks for going out of their way to make my experience more pleasant & comfortable. They were mature, confident and extremely patient with me. Thank you again Wholesale Screen Printing, Inc: Stephanie Stearns Kelley Perrin Wayne Lai Russell Depa Note: If you're interested in seeing the design of my shirts please feel free to contact me via my website- www.showmydog.com If you search my site you should be able to find my Thanksgiving t-shirt with the design. read more

I am shocked to see a negative review for this company! I have been ordering shirts for my businesses in Chicago for years and have NEVER had a bad experience. The staff is amazing! They are friendly, professional, and perfectionist in the quality of their work. Their prices are competitive and the quality is above and beyond what other companies offer. They continue to put out a great product and I couldn't be happier! read more

Wholesale Screen Printing.com has amazing customer service and quality shirts. We ordered t-shirts for our startup retail brand, and their staff was there to answer questions every step of the way. The shirts shipped quickly and were high quality. Great pricing too! read more

I was thoroughly pleased with the entire process of designing my custom t-shirts. First, the website helped me visualize the final outcome with ease. I'm not the most creative person- so I was impressed that I could easily create a simple,functional,t-shirt for 16 family members, of all different sizes, to wear on a family vacation/reunion. The matching shirts made the trip extremely memorable! After designing and submitting the order,I recieved a confirmation email asking if any changes needed to be made to design, size, quantity etc. It wasn't just an automated response, so it was nice to have the option to reply back to an actual person. Final product was beautiful. The preshrunk cotton shirts fit everybody really well! Only draw back: I did not like the fact that I had to respond to the confirmation email 'in an manner' or else they couldnt gaurentee the express shipping date, while still charging the express shipping price. I don't have a smart phone and only check my email every few days. I'm glad I recieved and responded to this crucial email in an 'appropriate time' or else I wouldve been an unhappy camper. I already submitted the order so as far as I was concerned whats done was done. I appreciated the thouroughness, but didn't like the unexpected time sensitive response. Overall awesome, I'm definately going to use this site again! read more

I've used Wholesalescreenprinting.com for a long time and couldn't be happier with the service and products! The customer service is always great, they seem to go the extra mile to make sure that I know what is going on, i'm never left in the dark. No matter what I've ordered the quality has always been terrific. Although i'm no artist, I like playing on the design lab to see what I can come up with for my designs. Thank you guys and we'll be ordering again in the future. read more

Beautiful job and great follow through! They constantly prove to us that our logos and our products are worth the time and effort to get our orders right from beginning to end. Proofs are to us in a timely manner. Communications are regular and things are shipped out to us packaged / boxed properly. I'm more than pleased and impressed with the fact that they took our previous comments into consideration. We will enjoy continuing to do business with Wholesale Screen Printing! read more

I feel blessed to have found WholesaleScreenPrinting.com! The staff is great, the products and prints are high quality, and the delivery time is amazing! I will definitely continue to use them as a single source for my printing business needs and I'm they will help me take my business to a higher level. read more

I ordered t-shirts from here and the whole process was great. The reception staff was super helpful, answering all my silly questions, and the art department was a pleasure to work with. They really made sure my art was "just right". I got my shirts quicker than expected and they look fabulous. I will use them again and definitely recommend them to anyone needing shirts. read more

I found Wholesale Screen Printing & Embroidery after the company I went to originally told me they couldn't complete my order 3 days before our event even after confirmation. I called and spoke with Kelley and from the second I explained my situation she put me at ease and reassured me that my order was not a problem and would be done in 2 days and the prices were more than reasonable even with our rush order. Wonderful customer service and unlike the prior company that tried to change our shirt designs Kelley and Wayne made it possible to have our shirts exactly how we wanted them and they looked awesome! Received so many great comments on them and I will definitely be a returning customer. read more

Great help ordering some embroidery and hats. Sales person, Stephanie was patient and great. Embroidery lady, Felicia was talented and produced a great product. Very happy with the hats, the price and the turnaround time ! Will do it again. read more