Called last minute wednsday afternoon to try to have spouse seen as ever other eye place was into…read morelate february and she has trouble seeing anything. I think I spoke to a person named angel on 86 street and if that is her name,it is very fitting.She got her into speedway 20 20 at 9am today and the staff and exam and results were great.This is a facility that cares about the patients and goes the extra mile to help people in need.A Rare attribute in this day and age.God bless you all.The Longs.Care,quality of office staff and type of care was excellent.These are good people and directions from them to us out of folks (80 miles 1 way) were great.God bless you all .Thank you Dr Wentz!

Donna is amazing!! Check them out!!! if you need an eye exam or cataract surgery, they are the…read moreplace to go!

The next step today has finally arrived, surgery to remove the cataract from my friend's left eye…read more It's now 1:00 p.m. The building is located downtown at 1901 N. Meridian Street with parking as you enter or in the lot behind the building with signs directing you to the Eye Specialist parking lot. There are three entrances to the building, with one facing the front next to Meridian Street, the back entrance close to the parking lot, and one reserved only for unloading the transportation vans on the side of the building. If your support/family drives, I suggest parking in the back parking lot because it is free and convenient, and the back entrance usually has a person standing by the back door to provide guidance. They were super nice!! Just pull directly off Meridian Street entrance and go straight back to the parking lot. I personally felt the waiting area was extremely narrow and congested with approximately 10 chairs lining the walls. I guess you don't need to stay after your loved one is taken to surgery since it takes at least 2 hours plus to complete the process before you're allowed to see them. We were told the procedure would take an hour or an hour and a half, but it was much longer at 3 hours. Many people in the waiting area were complaining about the length of time the surgeries were taking. Everyone was getting tired of the long day, being hungry, and then many were concerned with missing work and their employers' reactions. Since the patients aren't allowed to eat anything until the surgery is complete, it makes for many famished patients. However, it is more of a nice bonus for those waiting on the patients. The cafe had several types of cold beverages, hot coffee with flavored coffeemate, hot chocolate chip cookies, and bags of different types of chips. It helped knock the edge off until the patient was released. Bring a jacket with you if you're cold natured. The air is on, and it's notably chilly like all surgery centers. I was fine but my friend and several others were cold. Every surgery center deals with the chilly issue. Darn, those germs!! The staff was helpful, friendly, and attentive with the patients. The ladies at the two desks in the waiting area were taking many additional questions while trying to perform their daily jobs. I rate the transportation services 10 out of 10. Patients who have scheduled evaluation services and cataract surgery can use their transportation services. There is no need to ask a family member or friend to miss work all day. You can be picked up at home, hotel, or work, and brought to the Keystone office for elevation, then picked up again, taken for surgery downtown, and then driven home afterward. You do not need to call each time you need tranported as the office staff calls immediately after your appointment. However, you need to make the initial call. This must be scheduled prior to your appointment. Well planned work schedules help the drivers seem to run seamlessly with spotless interiors and exterior of their well-marked company vans, their extremely organized, safe drivers, and attentive to each patient. Each patient can transport one friend or family member with them in the van. The 2 transportation drivers I met today were delightful. Polite, professional, sympathetic, and so personable. Each one was totally phenomenal. Where do they find these employees? Again, 10 out of 10. They handle their examinations scheduling with their various offices throughout the Indy area differently than my othomotogologist office and surgery center, but it seems to work for them. Rock on!

I don't want to trust my eyesight to just anybody who advertises a low price. I want the best…read moremedical care there is. I feel my husband and I found this care here. I am so baffled by the negative reviews, this is not where we went. In 2017 my husband had cataract surgery on both eyes with vision correction as an add-on. It was an extremely gentle, caring, relaxed, professional atmosphere throughout the process. The decor is beautiful with works of art and flowers everywhere. As the person who would transport him while he wasn't allowed to drive, I was treated "royally", the lounges are lovely, pleasant, comfortable, accommodating for setting for a few hours. He has never had one problem from beginning to present. They work quickly and efficiently and do move a great number of patients through quickly but you never feel rushed nor like you're just a number. I was thrilled to go here a few months ago for my cataract surgeries and vision correction. Ditto to everything I said above. The service is very efficient and quick, there is no waiting around to move through the process of exams to surgery. I felt I got good counsel and advice about which vision correction to choose as an add-on. When I got to the surgery reception area desk, maybe the most anxious point in the visit, I was met by the most vibrant, enthusiastic, caring person I have ever encountered in medical care. It was such a relaxing welcome to the anxiety of you-are-going-to-have-eye-surgery-in-a-few-minutes. Surgery prep was considerate, gentle, efficient and thorough. The only sour note is that some people insert an iv needle better than others everywhere you go--I'm a good judge of an expert, professional phlebotomist.

Staff was rude on the phone when I called to schedule an appointment. I was told I'd have my eyes…read moredilated at the visit (I had no choice). I ended up cancelling and going somewhere else

Amazing care and very friendly staff. They are very knowledgeable and are always willing to help…read morewith any questions you may have. Highly recommend!

This is a full service opthalmology clinic, not a typical mall optometrist. They do cataract,…read moreglaucoma, and other Lasik/laser treatments, and have surgeons on staff, meaning MDs as opposed to doctors of optometry-- not that optometrists are bad, rather, it's a different skill set. It's a full-service sort of place, and although their personability is sometimes abrupt, it's my estimation they know their discipline. The Abrams Eye Centers have different staff, but they rely on other locations for specialties in my experience. I've been pleased with their work. My four star rating is because I don't have the comparison values to know if it's really five stars. That may sound wishy-washy, but rating clinics is difficult. I get the sense that their staff has high professionalism, and have a great deal of experience, and that's comforting.

if i could give zero stars, i absolutely would. had to wait for 3-5 minutes for the nurses to stop…read moreloudly gossiping about another nurse just to check in. waited over an hour to see a doc and finally left. i went for an emergency appointment for a ruptured cornea. as i was walking out, the doc asked "who is going to look at your eye infection?" i don't have an infection!!! the docs and nurses were all laughing and joking and generally playing grab-ass while patients are treated like an interruption of the party. what a sad excuse for a medical facility. complete waste of my time. the same patients were still waiting when i left as when i arrived. nobody checked out in the entire hour i was there. weirdest. medical. office. experience. ever.

I waited for 1.5 hours for a simple follow up visit. If the wait is going to be this long you…read moreshould at least be informed so you can make childcare alternative arrangements for school pick up.

Check-in was very friendly and I felt very welcome in their location. Awesome service by Dr. Hayes…read more The environment is bright and clean and open. They have their own optical shop where you can get glasses or you can leave with the prescription and get them where you choose. The checkout process was really good and I had a short enjoyable conversation with the person who checked me out. unfortunately, I did not catch her name. Very pleased with my eye exam and the care I received from everyone at this location.

I had a pleasant experience here. I was there to get annual…read moreeye exam and contact lens fitting and Dr. Jones was very nice! Although It is only once a year, exams can take really long but at Abrams Eyecare I was in and out in an hour I believe. Waiting room was clean and staff was friendly. Very quick and efficient.

Dr O'Connell is very thorough and takes timrvto explain everything …read more I will be back definitely

Usually when I walk into an eye clinic, it looks like a glasses store. All kinds of glasses and…read moreframes on display with a couple of rooms in the back where they test your eyes. This clinic was nothing like that. It was more like a typical doctor's office. A large waiting room and lots of individual rooms where you meet with the doctor and get tested. I suspect they do a lot more here than just perform eye tests, such as surgeries and other eye issues. My eyes were tested and my vision had changed significantly which meant new glasses for me. They do have frames and lenses for sale here, but the display doesn't dominate the office. I elected to come back at a later date which I did. They accept most insurance plans but I would suggest calling first just to be sure.

My husband needed new glasses and sunglasses so we went back to Visionworks because they do an…read moreawesome job. They greeted us as soon as we walked in the door. Dave called and made an appointment the night before but they also have walk-in appointments for Eye exams,right now eye exams are only $29.95. There is an employee named Stacy she is so friendly we followed her from another store she was at in Plainfield that we purchased Glasses from 5 years ago. She is very helpful and walks around and helps you pick out the right glasses for your face. Then you set down and get all the stuff you need for them,like bifocals, scratch resistant, glare resistant and transition so you don't need sunglasses. And of course Hubby got it all plus sunglasses. But he got two pairs for the price of one what a deal.

I have called every few weeks for 9 months. They can never get my bill ran with the correct…read moreinformation. I have delt with incorrect insurance, incorrect name, address, DOB, social security number and more. I have tried to correct this every single time I have called and they still fail to send it to insurance with the correct information. This is getting ridiculous!