This gut is a fraud. Took in a tape player 20 months ago. Charged $50 cash up front just to look at it. Every few months I would call and he would say "must be I couldn't get the part". I'd ask him if he could try again or let me know if he couldn't do anything and I'd pick up the tape player. He'd always take my name and ticket date and say "I'll take a look and get back to you". Of course he never "gets back to you". Finally went in-person today for the third time and he said he'd put it back together and give it back to me in a week if I wanted, "must be I couldn't get the part". Didn't sound encouraging that he even tried getting the part after charging me $50 to diagnose the tape deck. I would not trust this guy to repair anything. STAY AWAY! Don't waste your time and money with this guy. read more

Brought my 2020 Samsung 8K television to this gentleman to determine if it was worth fixing, said he would call me no later than a given day, said day comes and goes, so I call him and he tries giving me the wrong tv information. After correcting him on which tv was mine, he proceeds to inform me the problem is two board in back of the tv and quite possible the screen itself, and to put the icing on it, that he can not even get the parts, but would be more than happy to dispose of the TV for free, to the point the red flags were immediately coming up. After I told him that I would come at a given time that was within his normal business hours, that he instead closes at a time earlier than what I said, and that I couldn't come get my tv then. I then let him know that I was on my way there immediately to pick the tv up, and he told me that I needed to give him some time, as he needed to reassemble the tv. Once I arrived, he attempted to return my tv without the stand that it was dropped off with. I had to point out my stand in his shop, and he then put the stand back on. After getting the tv home, I scheduled another tv repair organization to come out and assess the tv. While assessing the tv it was found that Whitney electrical had broken the back cover of the tv in multiple places and had actually installed screws in location where it was broken in attempt to hide what had happened. After getting into the tv, there were cables that were left unhooked, the tech was able to put everything back where it belonged and was able to determine what the problem was and that it was only one area that was bad, and that he could actually have the part within 2 days in order to fix my tv. Pretty sure Whitney electrical was just attempting to keep my broken tv in order to repair for a lower cost and then resell it, as in order to replace the tv, I would have to spend over $3K, and even the repair from a major company to fix it, was less than $500. read more

Wonderful, fast service. Mr. Whitney is knowledgable and thoroug, and gave me choices on how to make the repair and gave all the pros and cons for going through with it. My television --television, not even a flat screen--is as good as new, and he had the work done when he said he would. read more

Give this guy a pass. He quoted me $25 to check a switch on a TV over the phone I got there and he said that price was only for flat screens and it would be $40. The reason he said it was higher is because the landfill charges him to get rid of tube TV's. Well I was there for a repair not a dump job. Picked the TV up and gave it to a poor farmer out in Charlton who said it doesn't work. Warranty on service? How about you go to Charlton and pick it up Whitney? Liar. Didn't fix anything - doesn't have a clue what he's doing. Steals your money!!! read more

Took my flat screen TV here for repair. Although TV was not operating, aesthetically it was in pristine condition and we took great care in transporting it so as not to scratch or damage it in any way. Upon returning to pick up the TV and after paying the repair bill the proprietor helped me load it into my car. I immediately noticed that the frame surrounding the screen was badly scuffed & scratched in several places. I pointed this out to the proprietor and he denied any responsibility for this damage. He insisted that it must have been damaged like that when we delivered it to him but I assured him that it was not. He did admit that he placed the TV face-down on top of his bench but insisted that since the bench is covered in carpeting that he did't scratch it. It is obvious that the scuffs & scratches are abrasive in nature & I am sure resulted from him sliding or otherwise moving the face of the TV along whatever surface it was resting on at the time. He would take no responsibility whatsoever for the damage & became very irate when I repeated to him that the TV was undamaged when it was delivered to him. After much discussion I was given a very minimal discount off the repair bill but this in no way makes up for the damage done to our TV. I would DEFINITELY NOT RECOMMEND this business. read more