My son bid on what appeared to be a nice car, at our first and only auction at Whiteys. After the auction, he paid the deposit and asked if we could look at the car. The lady in the office told us not until it's paid in full. He talked her into letting us look first. When we went to the car and started it, it squealed really bad but we assumed it was just a belt. Then I noticed that the check engine light remained on. It wasn't on before the auction. Then we noticed it was smoking really bad from underneath the car...not just the exhaust pipes. We opened the hood and pulled the dipstick to notice about 3 qts too much oil but it looked super watery! We returned the next day with a friend to see if he thought we should drive or tow it. The yard guy was super nice and then suddenly came to us and said he had to take the key because the lady in the office said it wasn't paid in full yet. I went to the window to talk to the office lady. I explained to her that we are trying to figure out if we need to tow it or if it can be driven. She told me nope, not until it's PIF. I asked her why the engine light was now on and why it was suddenly smoking. She said our cars are all inspected by a mechanic. I asked if he was on site so I could ask him questions. She said no. I asked her what kind of inspection, she didn't know. I asked if we could get our deposit back and she said no. Our cars are sold as is, your son knew that when he signed the paperwork. I said, yes, I understand but, the engine light was not on when we previewed it and it wasn't smoking. She said it was fine until your son messed with it. Keep in mind....we simply turned on the key. So I said perhaps your mechanic cleared the engine codes just before the auction and that is why the check engine light wasn't on. She said it was inspected. At this point the lady in the office started yelling at me repeating herself, saying our cars are sold in "As is" condition. I then said , well the condition we previewed it in and the condition it was in after the auction are 2 different conditions.....It didn't matter to her. She was screaming at me to get off of their lot. So, my son, my friend and I left this scamming car auction lot. We DID NOT receive our deposit back and they will get another deposit in 2 weeks when this car rolls back across the bidding line. (What a way to make money.). My son was high bidder at $1500. He was charged $1550. While at this auction, I watched a woman who probably wasn't mentally competent enough to purchase a car. Bid on 2 different cars, come back and ask how much it was and when the auctioneer told her she said it was too much and changed her mind. He did sell her a car....she was in front of us at the cashier, gave them a deposit and they explained all of the fees to her. She said, I didn't know anything about all of this as she walked away. Legally, I don't think you can sell a car to someone who simply doesn't have the understanding.
Would I recommend this place............Hell NO! I would advise everyone to stay clear away! Afterwards I read google reviews on it. WIsh I would have done so before I went there. Oh, and I will add, they are not BBB accredited! They no longer pay for it and I am sure there is a good reason why! They also do not offer a customer review on their website.....Also for good reason I am sure. read more