Kicking myself for not stopping in here sooner!! This little hidden gem is located in the newly renovated/developed downtown Crabapple right near one of my fave Pilates studios, The Daily. Don't be fooled by the bicycles! Yes, it is a bicycle shop but also an adorable little cafe. Inside, it's basically split in half with the right side dedicated to all things bicycles, and the left side dedicated to the cafe/coffee shop. Helen Marie was beyond lovely and friendly, and delightfully chatted with me the entire time I stood there patiently waiting while she perfectly crafted up one of their delicious (and seasonal) Strawberry Matcha Bliss drinks. I was blown away at first sip, then add on the A+ hospitality and convenient location just outside of one of my fave Pilates studios, and that all adds up to this spot quickly becoming a local staple for me! read more

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This is the best spot for coffee and gathering. The staff are so friendly and helpful. They are so passionate about meeting the community's needs- whether that is bikes, drinks, and/ or fellowship. You can tell this establishment was built on a foundation from people who know what they're doing and who are passionate about making sure the product is of the highest quality. I have not had a bad experience yet- from morning coffee, afternoon remote work on my laptop, to having an evening beer before dinner. You really can't go wrong with paying Whitetail a visit. read more

Whitetail Bikes is easily the best spot in downtown Crabapple. While I haven't bought a bike here, I know my way around bikes, and it's clear they run a solid shop. What keeps me coming back, though, is the coffee and the sense of community they've created. It's the kind of place where you can grab a great cup of coffee and feel like you're part of something local. I love that it's walking distance for me, and it's become a regular spot for me to meet people from the area. It's hard to find spaces like this that make you feel connected to the neighborhood. Whether you're here for bike repairs, a conversation, or just a good coffee, Whitetail hits the mark. Five stars for being more than just a bike shop--it's a place where the community comes together. The property management team should take notes from Whitetail. read more

Big fan of their winter special latte! Such a cool ambiance and location right next to all the shops in crabapple. I've worked from here a few times and it is open/bright/quiet. Big fan! read more

Whitetail Bicycles & Cyclery - Coffee & Tea Near Me - Milton, Georgia

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Super friendly guys! Stopped by to grab a coffee and ask about tune ups. Beautiful space with some beautiful bikes for sale as well as good coffee! read more

What a great concept! I don't own a bike, but I do love me some good coffee. So, this review is solely about their coffee and service. I've passed by this shop a few times, so when I was in the area for an errand, I decided to finally stop and check it out. There's a few parking spots available in the gravel lot next to the cafe. I was greeted upon entering by a gentleman behind the counter all the way in the back of the building. I walked over there, looked over the drink menu and the gentleman let me know that they also carry oat milk as a milk substitute. Yes, my fave! I ordered an iced oat milk latte and was in and out in around five minutes. They serve Stumptown coffee which is a good, solid coffee. Loved it! read more

Whitetail Bicycles & Cyclery - Menu - Coffee & Tea Near Me - Milton, Georgia

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They are friendly and the shop makes a good impression. For reliability, honesty and competence I have to give them an absolute zero. The associate lied to me repeatedly regarding the repairs and the order of material. After two weeks and my 4th visit to pick up my bike nothing was ordered and nothing was repaired. I just took my bike and left. read more

Bike work and coffee. People always friendly and helpful. Luv the atmosphere. I liked them in their previous location but really love them here. read more

I brought my bicycle to Whitetail and Wes essentially took over-in a good way. My bicycle was not broken it just needed a little TLC. After some discussion we decided that a thorough tune-up was indicated. Some replacement parts were ordered and installed, essentially making my mountain bike brand new again. I'm quite sure I'll be in Wes's shop again, and I recommend him highly. Definitely . Thanks, Wes. Jeff Baron read more

don't go here to get work done. wifi only allows so many devices on it and there were only two other laptops that I saw in there while trying to connect. read more

My review is for the coffee only as I know nothing about bikes. The coffee is very smooth and perfectly textured without tasting at all burnt or bitter. They balance their flavors well and the coffee is never overly sweet or artificially flavored. Give the caramel oat milk latte a try. read more

We came here to get a bike tire repaired. This local shop is convenient and will take care of you. They also have a small cafe area that is good for those on a ride and need a place to rest and hang out. There is also a small couch area that is inviting. They keep a pump out back to fill up your tires. We met the owner when we pulled up as he directed us to park at an angle in their small parking lot. We were a "walk-up" client and they were able to work on the tire and get us in and out within 15 minutes. Everyone was super nice. The selection of biking gear onsite is curated, and on the smaller side, but all quality stuff. read more

I'm sure most people know this is a bike shop/coffee place, but I was surprised to learn they also serve beer, but I wouldn't recommend drinking and riding on Crabapple, which can be extremely hazardous with its disappearing bike lanes and shoulders and heavy traffic. If you're into Cannondales like I am, this is the place to go. Sean (Shawn?) the owner is even into restoring vintage Cannondales, which is extremely cool IMO. They have a great selection of bikes and parts, a friendly, knowledgeable staff, and did I mention, they have beer? This is my new favorite local bike shop. read more

Whitetail Bicycles & Cyclery - Coffee & Tea Near Me - Milton, Georgia

i had a problem with my new bike as the brakes were rubbing and I needed someone who knew what they were doing to repair it. First i was told they refused to repair bikes bought "online". I told them i didn't buy it online but at Costco. then they told me they don't repair bikes bought at ""big box" stores either. You call yourself a bike repair shop?! go elsewhere. read more

Great local coffee shop located at The Mill at Etowah. Just enough on the menu to meet everyone's taste buds. Service can be a bit clunky with one person taking orders and an over-worked barista making all the drinks. Definitely grab a latte or pour over before walking around the local shopping spots. read more

Literally can't say enough good things about Shaune & His store. Yes, I've spent a lot of money there, and yes, I am a friend. But behind our friendship is a foundation of genuine care and support of his customers. I walk in today and he literally stops what he's doing to help me swap a cassette on my bike! It was a small purchase, but more importantly a huge gesture of support for cyclist that call his store their home town LBS. read more

this is a horrible bike shop. They never return your call they give you false promises/due dates. they lie and tell you they are "working on it" when they really could care less. Save your self the struggle and time and go somewhere that actually cares about there customers read more

What an awesome shop! I grew up around the area and remember when they first opened but I never stepped foot inside until recently. I own a junk removal business and recently came across some old bicycles. I decided to take them in to see if I could get them fixed up and I was amazed by the customer service that I was provided. Not knowing much about bicycles, Shaune was extremely informative and told me everything I needed to know about the old bicycles and how much it would cost to have them fixed up. The price was fair and the service was provided in a timely fashion. I am beyond satisfied with the work that they have done to make an on old unrideable bicycle seem brand new! Thanks again to Shaune and Ian for helping me out and getting a new rider on the road! read more

Whitetail Bicycles & Cyclery - 1991 Trek 2000 is now ready to ride again! - Coffee & Tea Near Me - Milton, Georgia

Best coffee in all of Milton! Not a cyclist but definitely coffee lover, and you can't find better coffee. Absolutely awesome people as well, thanks Shaune! Can't wait for the space to open in Crabapple Market, it's going to be awesome! read more

Very cool shop, actually has some personality vs strip mall stores. They've got the good stuff - Rapha gear, etc. I stopped in as an out of towner in need of a derailure adjustment last winter and got great service and had a good chat with the manager (or owner?). Good vibes in this place. read more

If you need a bike and have been going to the larger shops and not getting the advice, knowledge and assistance you feel you need, you have to try Whitetail bikes. I have been going there for several years and purchased several bikes. If you want someone to know your name , remember your bike history and treat you like you are their priority, with common sense, Whitetail is the place. Thank you Shaune and your team! Tom read more

We LOVED everything about this shop. Coffee, beer, great customer service and BIKES. We love buying local and chatting with Sabastian was an added bonus. He was so helpful, extremely knowledgeable and fun to chat with. He was patient and sweet to our 7 year old! We love our bikes and can't wait to go back for some coffee or beer. read more

Fabulous and friendly service. Yes there in a Crabapple bicycle shop lives a La Marzocco espresso machine and the marvelous South African barista, Yolanda! Perfect rich and smooth lattes every time, fueled by Stumptown coffee. Best latte in Milton and Alpharetta. Go for an espresso and ride out on the latest two-wheeled technology platform. Say hello to Sean and Wayne too. read more

Whitetail Bicycles & Cyclery - Coffee & Tea Near Me - Milton, Georgia

We took a bike in for a small repair. We were excited to support a local small business. We were quoted $30 for the repair. When we picked up the bike we were charged $122. 4 TIMES the quoted price !!! No call was made to us to inform the price increase. The bike was only a $200 bike brand new. Additionally, the bike had noticeable cosmetic scratches and dings that were not there before...it had been ridden only a few times prior to taking to Whitetail. Total price gauge. Stay clear. read more

I was in the market for a new bicycle, I decided to shop local in my home town at this little bike shop I drove past everyday. I walked in with money in hand with the intention to walk out with a bike. I walked in to see all staff jaw jacking and it wasn't for 10 minutes before I was asked if I needed help. I showed him interest in many bike but he never seemed interested in selling me a bike he seemed more interested in getting back to the conversation. He did not act professional in any way. Unfortunately his attitude made me take my money else where and I went directly to Atlanta Cycling and purchased a great bike not more than an hour since I was here. If your looking for a bike do not go here, you will be disappointed I was not helped by the owner it was a gentleman with no hair and I assure you this is not a bogus review I have a very nice marlin five I've been impressed with plus Atlanta cycling gave me free annual servicing for life. This was also about a year ago so this was pre covid read more

Looking to support small business, do not shop here. Terrible condescending service. Horrible attitude. The gentleman behind the register has a horrible attitude. He has long grey hair and is very pompous. Has zero customer service skills and makes inappropriate comments. I was warned to not take my bicycle here, and now I know why. They do not have an once of customer service. There is a gentleman there that actually says hi and bye and thank you, but the gentleman with long hair and rides a motorcycle does this store a disservice. Shop elsewhere! read more

My family and I had an absolutely fantastic experience at Whitetail bikes! It was nice to grab a cup of coffee and work with Shaune on the best bike options for my 8-year old daughter and gravel bike for myself. She ended up with an amazing Cannondale with suspension and gear shifting that she absolutely loves to ride. I also love my gravel bike and riding some of the local Milton trails with her. Highly recommended and really enjoyed the education on bikes and the local shopping experience!!! read more

Excellent staff. Super knowledgeable, no pressure sales mentality. Great coffee selection! Love the layout and building too.

Excellent customer service and you won't find better coffee. Skip Starbucks and support this local business. You won't regret it!

New to the area, found the bike shop online. I am pleased to confirm ALL the POISITIVE comments are true. My red Cannondale and I, were treated so well!! Thanks for the exceptional customer experience! read more

My wife had been looking for a touring bike as she had no desire to continue riding her 10 speed. We went to Whitetail thinking they rented bikes. After realizing they sold bikes, we saw a touring bike (Tuesdays) that Whitetail just began selling. Met with owner, Shaun. He was great. Very attentive, candid about what the strengths and weaknesses of this bike and other brands we were looking at other bike shops. For this price point, this bike was what my wife was looking for. A 7 speed, lightweight frame, great ride, had comfortable seating, and a raised handle bar. She has enjoyed the bike everyday. Shaun provided great customer service. He also introduced us to his service technician, Sylvester when explaining the warranty and service. Great experience! Deidre and David Knotts read more

Thanks Shaune and the Whitetail Crew for taking care of my bikes! Love the knowledge of bicycles and hospitality. Best bike shop ever! Can't wait for all the craziness to be over to come in and have a cup of coffee. Or, an adult beverage. Thank You! Tom read more

Whitetail is definitely the worst bike shop in the Alpharetta area. Last time I was there to get my bike serviced, I had a terrible experience. I was told the bike was ready and when I got there, the mechanic was sitting on his phone and said he had not even started the work. I waited for the part to be installed and got the bike back. While riding the "repaired" bike I could see the new part was not installed correctly and another part was now missing off the bike. I went back to Whitetail a couple days later and the mechanic was not very helpful and still did a poor job. Most of the times I have been to Whitetail, there are zero mechanics available. The prices at Whitetail are significantly higher than any other store in the area. If you ask about buying a new bike, the employees say they will call you when someone is in the store who can answer your questions, only to never hear back from them. There is literally no reason to return to Whitetail again. Bad service, rude employees, and expensive prices. Go to any other store in the area like Cannon, Reality, Atlanta Cycling, etc. to get proper service! Every other store is way better than Whitetail. read more

A great, upscale bike shop and an asset to the area. The atmosphere is welcoming, and the coffee outstanding. (& love the rose lemonade they have, too.) read more

Such fantastic coffee held to Stumptown's exacting standards, crafted by welcoming people! Enjoyed my latte very much, and enjoyed talking to Yolanda even more. She was so warm and funny and so nice to my toddler. I love that they are creating a neighborhood hangout atmosphere here. We don't get to trek up here too often, but we will stop by every time we do. read more

Great local bike shop. Coffee and beer available while you hang out. Best selection of Gravel bikes around. Also experts in Road and MTB. High-end custom bikes and some budget / value offerings as well. Stop in and chat with the owner or staff and decide if it fits your style read more

Go in for coffee in the morning & sometimes a beer later in the day to take the edge off! Fantastically friendly and courteous local merchant. I have had a chance to meet lots of customers who come in to purchase or do adjustments on their machines. Highly reccommend! read more

This hidden gem is more than just a bike shop. They combine the hospitality of a local coffee shop with a beautiful, clean, and well-stocked bike shop who more interested in building quality relationships with people, rather than making a quick sale. Whitetail bikes is welcoming & unpretentious- yet very professional, and I look forward to having them as my go-to source for anything cycling (or coffee) related in the future. read more

Totally agree with John F's review. Really wanted it to be a good experience because it feels good to support local. However, the service couldn't be worse. Never return calls, nothing done when they say it will be done. The only way to get answers is to actually stop in and most of the time the owner isn't even there. Now that I've talked to other customers, I realize my experience is the norm. Spend your money with someone who appreciates it. read more

First of all beware of all the glowing reviews. They are very suspect. If you like frustration and incompetence, this is the place for you!! My wife and I haven't ridden our bikes in a while so we wanted them to be checked out, serviced, and safety checked. We bring the bikes in and we are ignored. Great start. Finally someone approaches us and we explain what we need. He explains that they will do a tune up and looked like some parts needed to be replaced. Mind you, this was before he inspected the parts. When we ask for a claim ticket he writes up the "ticket" a hand written strip of paper without any claim number or anything else signifying company name, etc. I tell him that I'm expecting something more official. I'm not used to doing a business transaction with a scrap piece of paper. Against our better judgement we leave the bikes. Several hours later we get a VM from Shaun (turns out to be the owner). He's asking us why we left our bikes! Amazing. We decide to visit in person instead of returning the call. I ask a worker to speak to Shaun who is helping someone else at the time. The worker tells Shaun I want to speak to the owner. Shaun whispers "tell them I'm not here" and laughs. I kid you not. (Yes, I heard you). Shaun finally addresses us and I explain we received the VM and don't understand why he didn't know why our bikes are there. He says he called to "double check". I tell him that's not what your VM said. I'll let you judge his veracity. I tell him we are taking the bikes back. He brings them out and didn't care why we were leaving. I ask him if he's interested in knowing why we're leaving. "Sure". I explain the experience during the drop off and he really couldn't care less. No apology, nothing. This business doesn't care if they lose your business or not. Don't go even if you only expect mediocre customer service. read more