The Doctors at this Medical Practice are very nice indeed and are very experienced and make sure that you get the best treatment applicable to your condition or conditions. However, what lets this Practice down is the reception and administration staff. It is truly unbelievable how many times they get things wrong - whether it's your prescriptions or just taking a simple message to be given to the Doctor. I have found that the 2 female receptionists are far better than the 2 male non-equivalents - who consistently muck up everything to do with providing my weekly medications - you ask for one thing but they give you something that you haven't asked for - or miss it out completely. Just today, when the chemists' delivery man dropped off my usual meds there were THREE items missing from the weekly box of tablets - the weekly amount of medicines that I get doesn't change from week to week but the receptionists at this Surgery consistently get it wrong - so I have had to do a lot of phoning around in order to get to the bottom of yet another mess. Given that I am seriously ill with many conditions, you readers will understand that I do not have the energy to be chasing up the receptionists at my Doctors' surgery all of the time - the amount of stress and distress that it causes me is getting close to off-the-scale and I feel like screaming at them and really telling them exactly what I think of them - but I would probably be put off the practice list and would have to find another doctor. So, if anyone else has had similar experiences with this Practice, please feel free to vent your frustrations here. read more