Cancel

    Open app

    Search

    Whitehead Studios

    5.0 (1 review)
    Closed Closed

    Whitehead Studios Photos

    You might also consider

    Recommended Reviews - Whitehead Studios

    Your trust is our priority, so businesses can't pay to alter or remove their reviews. Learn more about reviews.
    Yelp app icon
    Browse more easily on the app
    Review Feed Illustration
    Photo of Griffin K.
    122
    187
    2

    7 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    Ask the Community - Whitehead Studios

    You might also consider

    Verify this business for free

    People searched for Home Decor 761 times last month within 15 miles of this business.

    Verify this business

    Ross Dress for Less

    Ross Dress for Less

    2.0
    (11 reviews)
    6.9 mi

    Customer Experience - Ross Waukegan, 1301 N. Lewis Ave To…read moreWhom It May Concern, I am writing to provide feedback regarding my recent visit to your Ross location at 1301 N. Lewis Ave, Waukegan, IL, on Sunday, January 26, 2026, approximately one hour prior to closing. Upon entering the store, I immediately noticed that the entrance area was slippery and unclean, creating a potential safety hazard. I nearly slipped in the doorway, which I found concerning, as most Ross locations I have visited typically have either a security officer or a store associate positioned at the entrance to welcome customers and maintain a safe environment. Once inside, I observed several issues impacting both safety and customer service. The store appeared disorganized, with numerous items out of place or lacking price tags. While I understand that this was during the last hour of sales, I was surprised by the lack of floor support or proactive assistance for customers. As I approached the checkout area, I noticed a significant line forming around the jewelry counter. I requested assistance from two store associates who were present but engaged in a personal conversation. When I asked them to assist a gentleman who was handling a line of more than eight customers, one associate informed me that staff members were on break. As someone with over 28 years of professional experience in customer service, leadership, and retail across multiple industries, I am aware that employee breaks are typically scheduled so as not to impact customer support or store operations. When I asked for her name and position, the associate refused to provide her name, stating only that she was a manager. Her demeanor was dismissive and unprofessional, which negatively impacted my experience and, I would argue, the overall morale and performance of the store. Eventually, another associate, who was on break and wearing her name badge, came to assist at the front, and I appreciated her effort. However, the initial interactions left a strong impression regarding the importance of staff accountability and professionalism. We are currently in a challenging economic environment, and every dollar spent by customers is meaningful. When a store does not value the hard-earned money of its clients or fails to provide the level of service customers expect, it risks losing them. Poor service can create a domino effect, ultimately impacting sales, customer loyalty, and team morale. I respectfully encourage your leadership team to reinforce policies regarding staff engagement, customer service, and floor coverage, particularly during peak or closing hours. Customers notice how staff are treated and how they conduct themselves, and these interactions directly influence repeat business. Providing the level of service one would expect as a customer is not just courteous -- it is essential to maintaining a strong, loyal client base. Thank you for taking the time to review my feedback. I hope it will be received constructively to support positive changes in staff conduct and overall customer experience at this location. Sincerely, Qiana langston

    I am a huge Ross fan but good location needs some help especially with holiday season approaching…read moreit's only going to get worse. The store was a mess. Items in the wrong area and sizes. Piles of clothing and shoes all over. I feel bad for the workers because cleaning after people who don't hang things back up is yes unfortunate. I ended up finding an item but almost didn't get it because the line was backed up with only one cashier. There was another employee that could have jumped on the register to help but I guess they had other duties. Ross prices are going up so there's not even a real reason to shop there.

    Photos
    Ross Dress for Less
    Ross Dress for Less
    Ross Dress for Less

    See all

    Nex Burkey Mall

    Nex Burkey Mall

    3.1
    (16 reviews)
    2.5 mi
    $$

    This NEX is located off-base, anyone could enter. If you're…read moreheading here for graduation tickets, don't let the line scare you (there were approximately 200 people in line. We showed up at 10:40, stared at what looked like a mini Navy deployment, and were inside within 30 minutes. The line moves faster than expected, so it was a quick in-and-out mission. Lots of Navy merch which was cool. Now, if you're on the hunt for a "Navy Mom" apparel, may the odds be ever in your favor. Those things disappear faster than free samples at Costco!! Plenty of Navy Dad, Brother, and Sister gear still hanging around, but the Mom merch? Practically an endangered species. A bonus for all my fellow introverts: they've got self-checkout lanes, so you can scan your own stuff, avoid awkward small talk, and be on your way like a retail ninja!!

    Another visit to this NEX store! Picked up our Navy Boot Camp Graduation Tickets for 11/14/24…read more Didn't wait long to get them as there were no people in line, so we were in and out of that section quickly. We then browsed around the consumer section to see if they had anything new compared to the last 2 visits.... Didn't really see much inventory that stood out. Same ol' hoodies, Sweatshirts, t-shirts, keychains and water bottles. Saw some Navy UA Hats, but were the fitted sizes. Prices were still a little high. This time around, purchased 2 water bottles and a leather wallet. First two times, we bought a whole bunch of souvenirs, so we mainly looked around this time for anything new in store.

    Photos
    Nex Burkey Mall
    Nex Burkey Mall
    Nex Burkey Mall

    See all

    Horsefeathers

    Horsefeathers

    3.7
    (85 reviews)
    5.7 mi
    $$

    After reading several reviews, I realize that I would very much like to come to this store, I work…read morein a store myself & I get tired of the public nagging about rules & regulations, People have no respect for other people's businesses, I really dislike when people come in the store w/their children & let them run around destroying the place, honestly I myself, If I had my own store would have the same rules, as far as wearing a mask, Is it really going to kill you people to put a mask on.? 'Many people have died due to covid, I personally know 4 people who have died.,' One person that you complainers can look up.,' His name was Ken Harvey a retired Waukegan firefighter.,' Like I said, It does not kill you people to wear a mask, It kills others because you won't wear a mask.,' After reading all these complaints, I LOVE this store & will definitely shop there. "MASK DON"T KILL" "PEOPLE WHO DON"T WEAR THEM DO"

    I don't know who answers the phone but dude is an asshole. I called trying to inquire Information…read moreon the location. Here's how the convo went "Thanks for calling horsefeathers " " Hello! How are you today? " Do you have a question? " Yes, hello? Can you hear me? " I said do you have a question? Yes I did have questions u fucking asshole but you ignored the two that I asked. phone service should be better and asking someone how their day was doesn't need to be met with such rudeness

    Photos
    Yelp is a weapon for dumb people.

    See all

    Yelp is a weapon for dumb people.

    Whitehead Studios - homedecor - Updated June 2026

    Loading...
    Loading...
    Loading...