I purchased an engagement ring and wedding band. Whiteflash's stones are truly stunning and my wife couldn't be happier with the rings. Liza was incredibly helpful and made my jewelry purchases as easy as possible. From helping me compare stones to advising how to maintain and care for the jewelry, she was insightful from start to finish. Thank you Liza! read more

I shopped around for a diamond engagement ring for a very long time. Whiteflash truly lended their expertise and patience while I was trying to ensure the diamond was perfect. Add the beautiful setting and the ring is truly spectacular! She loves it and I love staring at the sparkle! A cut above is the best stone cut! read more

Always a perfect experience with Whiteflash. I have made three purchases from them and the customer service is always great. The jewelry has been exactly what I ordered. My wife loves everything from Whiteflash. You will not be disappointed. Becca and Melissa are a pleasure to work with. read more

I owe Whiteflash a "thank you". My first visit to the building Whiteflash is located in, was actually to visit Jonathan's (another diamond vendor). It was about six months ago when my husband and I were diamond shopping for my engagement ring. For those of you that don't know, the building these two businesses are located in contain several jewelry stores. Anyway after a month of shopping we knew as soon as we saw what we could get for the price at Jonathan's we would not be going anywhere else. With that said we came back to Jonathan's for my husbands mother who lives all the way in Killeen last weekend. She wanted a good deal on a diamond too. After visiting Jonathan's we stopped by Whiteflash. Their prices were about double the price for substantially lesser quality diamonds than Jonathan's was offering. So "thank you" Whiteflash. I love knowing I'm getting a good deal. We are definitely purchasing from Jonathan's. read more

When my now husband and I started shopping for engagement rings and wedding bands we tried the typical brick and mortar stores. Ugh. Other than Tiffany's there was nothing I fell in love with. And the only ring I fell in love with there was a mere $50,000! Yikes! Besides being way beyond the budget, I'd be scared to walk around Chicago for fear of having my arm removed! So not an option. And the chain stores had really poor quality. We kept seeing the same five styles over and over again and didn't like any of them. The salesmen were more like used car types and the whole thing felt sleezy and completely overwhelming. *shudder* So looking online I first discovered www.pricescope.com. What a wonderful resource. Go there first and learn. The people there are very open to a zillion questions. Through pricescope I ended up calling several online places and discovered Whiteflash. I can't tell you how amazing they are. THIS is the way to buy your ring. My (now) husband kinda let me pick everything out because I am VERY picky and VERY prone to buyer's remorse if I don't get everything the exact way I want it. I'm a brat. I know it. So does he. *grin* I also LOVE jewelry and this is something I knew I would wear every day for the rest of my life. So it was a HUGE deal to me and buying online made me sorta nervous. But honestly, Whiteflash far exceeded our expectations. In every way. I found a ring style I sort of liked on a competetor's website and WF helped me custom design first my engagement ring and later our wedding bands. I combined the elements from the tiffany ring that I liked with parts from the online site to make my dream ring. Jamie, the saleswoman was awesome! She kept in touch with me every step of the way even emailing me pics of the waxes before they were cast for my approval. As far as the center stone, not only does WF have one of the best diamond policies in the business anywhere (lifetime trade up on their stones!) but their cuts and private stock diamonds are truly stunning. Based on my pricescope research, recommendations, and Jamie's expert eye I nervously picked my center stone (there's tons of info and images on each of their diamonds but who knew if it was like seeing it in person) and waited for my soon to be new ring to arrive. But first, based on a pricescope recommendation we sent the ring to an independent appraiser in PA. He was wonderful too and called to tell me how great my ring looked. It appraised for over double what we paid. Basically we got way more ring and main stone for our $ than we would have anywhere else. The ring is truly stunning. It's like wearing rainbows. At the price we paid we were looking locally (fay) at crummy IGA less than one carat stones with visible inclusions. We bought AGS, VS1, H&A, just over a carat and couldn't be happier..... Well, maybe if it's a little bigger. You know....someday down the road. (I know.....I am such a girl! lol) Our wedding bands (also designed by us and) made by them are incredibly gorgeous too. As a plus, my husband's family just happens to be in Houston. Before we got married so there was no difference between my engagement ring and the new band we had the engagement ring redipped on a visit there and got to meet the so helpful staff. It was so perfect! WF rocks. You can't do wrong going with them. I do have ring pics (even wax and casting pics) and am always happy to show them or answer any questions anyone might have. This purchase was nervewracking before we found pricescope and wf. NO matter where you buy you owe it to yourself to check out whiteflash.com and pricescope especially if you're in the market for an engagement ring or any other diamond bauble. Happy buying! read more

After getting tired of dealing with sleazy mall jewelers that were more interested in talking about their credit options over the quality of their diamonds, I decided to take a look online. I did some independent research about diamonds and figured out what I was looking for. After lurking on some forums frequented by jewelery appraisers/"diamond enthusiasts" (i.e. http://www.pricescope.com), I saw some positive reviews of Whiteflash and decided to see what they had to offer. Their website contains a ton of information about all of their stones - including scans of the AGS certificates and Ideal Scope/Sarin/Aset images. I contacted them to see "real" photos to see the size/etc. of the stone. Traci contacted me the next day and provided me with great customer service. I ended up going with a ACA Hearts & Arrows round cut diamond on a Tiffany-style setting. They kept me in the loop at every stage of the ordering/construction process - they even sent professional quality pictures of the finished product prior to shipping that I could show to my friends and family back home in Michigan. The shipping was blazing fast (free Fedex Priority overnight) and was extremely discreet and secure (they pulled a Russian nesting doll thing - padded envelope inside a small box inside a medium box). When I opened up the ring box to see the final product, I was floored - it definitely lived up to expectations. It then passed the real test - I proposed with it and it blew my fiancee away - she kept looking at it and smiling. It also passed the all-important "future mother-in-law test" - eliciting an overwhelmingly positive response from her as well and helping to cement my worthiness as a provider for her youngest daughter/future son-in-law. Overall, these guys deserve 6 stars - I would use them again in a second and would recommend them to friends and family alike. read more

Whiteflash was a refreshing change of pace from other online diamond sellers. What first brought me to their website were their settings. My girlfriend (now fiancee) had some specific tastes and Whiteflash had several options that fit exactly in to her interests. When someone turned me on to pricescope (http://www.pricescope.com), I found out that Whiteflash had competitive diamond prices with other online retailers. Whiteflash's Liza was incredibly helpful throughout the whole process, and the finished engagement ring was absolutely beautiful. I wouldn't hesitate to recommend Whiteflash to anybody looking to buy an engagement ring. read more

Whiteflash is a wonderful company. with extraordinary service and communication. they aren't the cheapest of all retailers, but their work is top notch, and if that's what your goal is, you get what you pay for. I ordered a custom wedding band from them, and it came in beautiful, especially with a melle of ACA diamonds. I also have referred friends to them, and have seen their diamonds in person. Their ACA diamonds are some of the best around. read more

The consultant who met with us was very helpful and knowledgeable. I was surprised to find that the office was just like your normal office with normal lighting. This was quite good because you'll get to truly see how much your (potential) diamond shines and sparkles in normal lighting conditions rather than the direct lighting set ups in your usual jewelry stores. The Whiteflash ACA Hearts & Arrows cut is their specialty and it's GORGEOUS. This cut is so awesome that the diamond still shimmers in the dark. The appraised value of my ring is approximately 20% higher than what the hubby paid. This is an online company, so if you usually live out of the state, you can have your jewelry shipped to you to avoid the Texas sales tax. But if you live in Houston, you can arrange to pick-up your jewelry at their office. They give you a discount if you're a return customer. They also give you a referral bonus if your friend lets the consultant know. I had to get my ring resized and they did it for free within 4 business days. I highly recommend this place if you're looking for the bling and get the most of your money. read more

I used Whiteflash to buy my fiancee's engagement ring. I had been to jewelry stores and a few websites, but Whiteflash was definitely the best experience and that's why I ended up going through them. I bought the ring online, not locally. Firstly, their website has tons and tons of photos for their rings, and they have quite a few designs to choose from. You can spend hours browsing if you wanted, and their filtering interface was easy enough to use to help me find what I wanted quickly. This was a great no-pressure environment (like any website) but I found that learning about rings beforehand also helped. I'm sure that Whiteflash would be willing to teach you as well! The customer service was also fantastic. Every person I spoke to over the phone was helpful and easy to talk to. The biggest reason I chose WF for my ring was not just price or style, but because the people were so excited to help and willing to do whatever. One big bonus was the speed at which my ring was made: most stores wanted a four week window for the ring to be crafted, but WF made and delivered in less than two weeks which was amazing. I have nothing but positive things to say about WF! They were a great company to purchase from and you will not be disappointed. read more

We are very happy for our anniversary ring purchase with Whiteflash. The quality of their diamonds are superb and staffs are very professional. Our diamond consultant, Lisa is very attentive and answer every questions we have. If you are in the market for extreme quality cut diamond, I highly recommend Whiteflash. read more

I guess everyone comes here for one thing - an e-ring. WF, in my opinion, stands out from all the other vendors (High Performance, Good Old Gold, Brian Gavin) because..... 1) WF offers a Lifetime trade up with no established minimum price increase. Sometimes you need to double the value of diamond at other retailers to be eligible for trade up. 2) Ease of exchanges / return policy. 30 days is great, especially when you change your mind as much as me :x! 3) Customer service - everyone works hard to earn your trust. I worked with Brittany for quite a while. She really helped me and gave me (honest) feedback throughout the entire purchasing process. It was a pleasure speaking with her as I never felt rushed on the phone and I could tell she took a genuine interest in getting exactly what I wanted with the e-ring. In the end, I got a good price compared to other online vendors for the same diamond. Tip: The prices on their website fluctuate quite a bit. Watch prices closely as the diamond I purchased dropped in price $1,000 randomly. read more

Like many of the other reviewers here, I found out about Whiteflash through the Pricescope forums where I spent hours upon hours reading and researching about diamonds. I wanted to buy a diamond and a ring from the same place, which was actually pretty difficult! Luckily, there were a few designs that only Whiteflash makes that I think my girlfriend at the time would've really liked, so I was very enthused when I found a diamond there as well that fit all of my requirements! I worked with Sheerah to buy a diamond, engagement ring, and wedding ring from there last year, and was able to negotiate the price down to fit within my budget. I had a hard and fast number set in mind and they were able to match it. I was really happy about the purchase, and to be honest, I haven't ever seen another diamond that looks as good as the super ideal ACA diamond that we bought from them! Even though I'm a guy, I still end up comparing the diamond + ring that I purchased with other people's and they just pale in comparison. :) I then contacted Whiteflash earlier this year when I wanted to purchase a wedding band for myself. I had been to several jewelry stores and kind of knew what I wanted in a ring, so I found some pics online, sent them to Whiteflash, and they were able to find some rings for me that fit the style I was looking for. Gotta say that I'm a happy customer and I highly recommend them! Oh, and like many people, I didn't set a single foot in the actual Whiteflash store. I did everything online or through the phone, which was great! read more

It's been 3 years ... I know I'm late, but here I am!! My husband did lots of homework for my ring searching/shopping. We even checked out some local diamond stores and jeweler. At that time, we had some horrible experiences with local stores or weren't sure who to trust. Then he read about Whiteflash on PriceScope.com. I remember the day he told me about Whiteflash (he had me participate in our ring purchase), I was skeptical. I remember myself jumping around him asking him all the questions and how I wasn't sure about it. Despite my reaction, he decided to talk more to Whiteflash about our possible purchase. Liza was extremely helpful (thank you so much!!). She personally checked the diamonds my husband was interested in and gave her honest opinions. After seeing all the communication between them back and forth and learning about ACA diamonds, I thought I might trust hubby's judgement on this one! I'm so glad we got the ring from Whiteflash. The diamond was gorgeous and the setting (Pave Caroline) was extraordinary!!! Whiteflash even ended up helping us order my matching band that was not available on their website at the time!!! Needless to say, we even let them take care of my husband's wedding band. And eventually came back and got more ACA diamonds for earrings. The post-sales customer service is outstanding too! Due to my own silliness about how to take care of my rings, I actually lost pave stone twice and each time they take care of it right away and since my ring is under warranty I just send it back and have them get the repair done!! (Thanks Vera for all our repair and resizing!) To this date, I still get complements on my ring all the time. Will definitely be back for more!! read more

When shopping for diamond jewelry, cut is one of the most important factors to me. And, it is oftentimes very difficult to make such an expensive purchase, sight unseen, over the internet. However, I have made two purchases with Whiteflash in the past two years and, both times, the customer service has been responsive and amazing. Not only that, I really trust the judgment of the company in terms of their own cut grading on the diamonds I am receiving (e.g., A Cut Above, Expert Selection). The diamonds have all been brilliant and stunning. I live in NYC with access to the diamond district, but I trust Whiteflash and will be returning when I am ready for my next diamond purchase! read more

I live in Orlando and was looking to upgrade the diamond in my engagement ring. I had heard about Whiteflash several years ago through the PriceScope website. I knew I wanted a super ideal cut diamond which is not easily found in the local jewelry stores. So I decided to go with Whiteflash. It was the best decision I ever made!! First, I sent an email to them with some general questions. Becca replied back to me the same day and asked to see pictures of my ring that she could share with the jeweler, Leon. He would be the one setting the diamond so I appreciated that she got his opinion right away. Becca and I traded a few more emails and chatted a couple times on the phone. By then I had narrowed down to 1 diamond I was extremely interested in and even had a backup. Both were part of their A Cut Above (ACA) line. Only the highest quality cuts make it into their ACA. I highly recommend anyone shopping for a diamond to go for the highest quality of cut you can afford. It really trumps clarity and color. Becca was great and personally inspected the diamond I was interested in and she even sent me a couple pics she took with her phone. And she verified that it was an eye clean stone. I was dropping down in clarity grade and color from my current stone so I appreciated all she did to reassure me. I purchased the diamond and then they walked me through the process of sending me a shipping label so I could send my ring to them. I admit this was a bit nerve wracking to let me ring go out in FedEx. It took about a week and half to turnaround the ring set with my new diamond and take my original diamond and set that into a pendant. Now, about the new diamond....it is amazing!!! There is so much sparkle and fire. It looks like a completely new ring. And I am in love with it. I can't stop starring at it. And really, the price couldn't be beat. No way I was going to find the level of quality locally and not spend a small fortune. And one of the best parts of Whiteflash is their upgrade policy. I can decide later to trade this diamond in and as long as I spend at least $1 more, I will get the full value paid on this diamond applied to the next diamond purchase. You can't beat that!! Many places require you to spend at least double the amount of your original purchase which means more than likely you won't do more than one upgrade. So now Whiteflash has made me a long term customer with their superior selection, service and killer upgrade policy. Go to Whiteflash! You will not regret it. read more

I just finished writing a detailed review about how great WF is, but since I'm relatively new to Yelp and had to confirm my email, it all got deleted! To make things a little shorter: 1. The service is absolutely great. We dealt with Becca as our representative and she would typically email back within minutes. She also shared a lot of useful information (available on the website) and helped find an amazing diamond in our budget. 2. The ring and diamond are even better. There is an unbelievable amount of brilliance. I went with a diamond a grade below what I originally wanted (F to G), but the quality of the cut makes it look like I went up a grade. It is absolutely stunning! 3. It's a good idea to get an idea where you're comfortable in terms of color and clarity before making a purchase from WF (if doing so online), because their pictures don't show absolutely everything in this respect. 4. It's possible to find a cheaper diamond elsewhere. But you will get the best value for your dollar at WF (see #2). 5. You can choose their in house diamonds or their "virtual selection." The in-house have a 30 day return window (as opposed to 10) and also come with a lifetime trade up. I will probably be purchasing all future diamonds from WF and encouraging everyone I know to do the same! read more

Whiteflash - Expert Selection 0.9ct G VS2 on size 4 finger - Jewelry Near Me - Sugar Land, Texas

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About a month ago we ordered a pair of diamond earrings from here, and they were just as stunning as we expected. We tried going the route of a local jeweler; however it was just so difficult to find one in our area that we could really trust. Somehow many jewelers just rub me the wrong way ... I can never be sure if they are using some underhanded sales tactic to sell me a POS diamond. And the return policy just isn't there like it is with Whiteflash. Just like the first time around, the level of customer service at Whiteflash is phenomenal -above and beyond. The earrings were priced right, made perfectly to spec, and shipped quickly. read more

My wife and I had originally gone with a local Austin retailer for her wedding ring purchase. Despite numerous reassurances that her requirements would be met (diamond quality, ring size, metal quality/type) the ring came in completely incorrect. The wrong size, not the style of ring we had talked about, the wrong metal type, etc. We asked for a refund from the retailer and immediately contacted Whiteflash. We were on a SERIOUS time crunch for this ring. Serious. As in, the ring from the above retailer came in incorrect a week and a half before the wedding kind of time crunch. We contacted Whiteflash with all of our requirements and they assured us that all of our specifications would be met and that we'd like the ring. They even assured us they could do all of this work within the week and a half we gave them before the wedding date. We worked with their sales reps and staff there and they kept us in the loop on each step of the process. Sure enough, a couple of days before the wedding, they e-mailed us a picture of the ring and it was exactly what we were looking for. We picked up the ring from FedEx the day before the wedding and it fit. All requirements were met. My wife was over the moon for this ring and can't stop looking at it now. We're more than pleased with our experience with Whiteflash. Their sales reps were great and the ring is amazing. read more

Wonderful company that prioritizes top diamond cut quality and stellar client service. The website makes it so easy to check all the dimensions and angles of in-house diamonds, and the instant chat feature lets you reserve diamonds as soon as you find your perfect match. I worked with Becca to complete my diamond studs purchase, and she was very professional and helpful. My studs arrived beautifully packaged -- in a cherrywood box and accompanied by AGS grading certificates and other info. Whiteflash even included a complimentary 12 month calendar full of gorgeous professional photos of their jewelry! Whiteflash may seem somewhat pricy compared to stock options such as Blue Nile and mall jewelers, but I don't mind paying a bit more for exceptional diamond quality and amazing service. Whiteflash also offers a great lifetime trade up policy, should you ever choose to upgrade your diamond purchase in the future. read more

I never thought I would leave so satisfied with everything. I was in correspondence with Michelle for a few days as she helped me pick the right stone and wedding band set. She even took side-by-side pictures of the individual stones that I was interested in and emailed them over. In addition, the Whiteflash website by far had the most complete educational information to help in the decision making process. The content was detailed and bias free. I had sent the prices from Whiteflash to a family jeweler of ours who let me know that I was getting a great price. The most important part is that the ring looks stunning and she gets compliments all the time. And for me, I can always smile and know that I got an amazing diamond at a great price. read more

I first heard of Whiteflash on Pricescope in 2004. I knew they had a great reputation then, but was finally given the opportunity (aka OK by my husband) to pick out some diamond earrings. I had one diamond from their website in mind, but had some questions. I chose the CHAT button on their website on a Sunday night and Debi, the CEO, I believe, responded right away. She answered my questions, helped me pick out a setting and told me to email with any other questions. Traci called me first thing Monday after I had emailed (with more questions) and she helped me pick out a matching diamond to complete my pair. They over-nighted my earrings once ready and I was able to pick them up on a Saturday. Absolutely beautiful, just as I had expected, even though I got a sneak peek when they sent pictures of them once they were completed. We even got a shnazzy jewelry tweezer and scope so I can check out my diamonds whenever I want. That won't be too often because these beauties are only coming out to be cleaned. Everyone at Whiteflash was awesome, very knowledgeable, courteous and kind, even though I'm sure I drove them nuts. When I convince my husband it's time for another diamond piece, Whiteflash will be who contact first. read more

Update: I've been told they now have barcode scanners to immediately determine the price of a ring in the display case and iPads available to quickly get that information to customers in the showroom. Sounds like a great new feature. ----- They have really good rings here as other yelpers have commented on. Originally, I gave Whiteflash low marks for not having pricing easily accessible at the store, but they replied with a lot of thought and they seem to be really taking this seriously to improve the customer experience. It seems like it will be taken care of so the showroom is more easily navigable like the website which is quite good. This should be a big improvement. The people here seemed very trustworthy as opposed to some other places where the salesmen did things like offer fake discounts on marked up products giving us a bad impression of the industry in general. Good for Whiteflash that they are making efforts to distinguish themselves from the other places by offering more transparency. As stated, the website is really good and the showroom was explained to me as having been opened as a way of building on the online success of the company. Unfortunately, we got our ring elsewhere but they seem to be working hard to make the showroom easily navigable and improve the experience. That will make this a really good store, in my opinion. read more

When researching jewelers and ring designers online in late May and early June, I came across Whiteflash in a few different places as a reputable and reliable option, AND ALSO one that has a office/HQ in the general area. Upon visiting the Sugarland location, I learned from Vera (the super-nice and helpful receptionist) that the showroom is closed due to Covid, but that they would be happy to put someone in touch with me soon. Later that day, I received a phone call from one of their consultants - Liza Weazey, who very patiently and kindly spoke with me about how we might proceed to design an engagement ring. She was of tremendous help, particularly for me because this was my first time doing something like this. Over the next two weeks, she emailed back and forth with me, at first sending examples of rings and later gemstone candidates for me to weigh and consider. I had lots of questions, and I also wanted to make sure my fiancé's preferences and taste was well-realized with the design choices being made and the ring when designed and completed. Through all this, Liza was patient and detailed and responsive, and I really felt like I was in good hands. Thinking on it now, it amazes me that we ended up with a ring that my fiancé loves showing off to her family and friends, even though the local Covid situation of June 2020 precluded us from meeting Liza or anyone for that matter in person. But that we did end up with something we're this happy with, despite the complications introduced by the pandemic, is a real credit to Liza and Whiteflash. And because there are various approval checkpoints along the way, the various steps from A to Z felt like a logical and intuitive progression (that took about two months), which was important and made me feel good about the whole thing. I would happily recommend them to anyone! read more

I've visited the big time jewelers before coming to White Flash and the difference was night and day. Their showroom was intimate and Sheerah Flores made it a very comfortable experience for me. She went above and beyond to fit my budget on an engagement ring and made sure everything went smoothly. Her customer service was top notch and she had a very caring and genuine personality. I'm already recommending friends to visit white flash! Warning: your significant other will probably keep commenting on how sparkly the ring is. =p read more

Whiteflash - Jewelry Near Me - Sugar Land, Texas

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I was going to give them 4 starts, just because the ring took a day longer than I expected, but they just deserve the 5 stars anyway! Why? I am extremely skeptical about buying stuff online from places I dont know, or brands that are not popular, specially if the prices are good, but I went with Whiteflash since they have a showroom in Sugar Land, so I went to visit first. The showroom is small, and they don't open weekends, just mondat thru friday 8 to 5, which is kinda tough if you want to go directly to visit them. The thing is, you don't have to go!!! Online service is great, you talk to real people and whenever you call, they answer, fast and accurately. They are as good thru email as well. Long story short, my husband wedding band was a success! read more

I bought my first pair of diamond studs from Whiteflash and the whole process was very smooth. I requested images on multiple stones for comparison, they took great photos for me to compare, not to mention they offer ASET, H&A and IdealScrope automatically on the website already. I corresponded with a sales associate, she responded very quickly and was informative. I did not feel any pressure whatsoever at any point. My order was shipped on the promised date, I requested screw backs and that was done with no additional cost. My studs have amazing light return, they truly carry the best cuts. I will definitely be back for future purchase. read more

The CEO came back and apologized for her sarcastic response. She did offer me a pair of diamond rings with sincerity. In return, I have shared with her that I have purchased the diamond ring in New York Diamond District given similar price and I am able to compare diamonds side by side. As such, I have upgraded my rating to 4 stars given CEO's nice gesture after her initial response. read more

Purchased a cut above diamond engagement ring from Whiteflash overall A+ experience Becca was extremely helpful friendly and knowledgeable! Ring was shipped to CA with no issues would definently recommend Whiteflash! read more

*Update - I spoke with Bryan at whiteflash. He recommended I see another appraiser and recommended that I not go to an appraiser in a store. Bryan sent me a link to one in my area. I visited and the ring did appraise higher. However, the appraiser is part of a jewelry store - something Bryan specifically told me not to consider. So I'm baffled by the conflicting advice. I will go to another appraiser and update this review. I am happy to give Whiteflash 4 stars if it turns out that the appraisal is close to what I paid (only 4 stars due to the horrible customer service). --------------------------------------------------------- I paid more than double what my product appraised at, despite them telling me IN WRITING that it would appraise at a specific price. I called to resolve the issue and Debi Wexler who is the owner answered my call. She said she'd have one of her experts call me because she really doesn't know about diamonds despite the fact that she owns the company. So we tried many times to call her expert named Bryan Boyne and weeks later we have yet to hear back. We also emailed a few times as we had a feeling that we were getting the run around. Weeks later, there was still no response. I decided to call Debi Wexler again and was told "she's not in". When I asked when she will be in, I was told "she's out of the country". When I asked when she will return, I was told "November". When I asked when in November, the answer that came back was "early"...all one-word responses as if I was somehow a bother. It took this Yelp review as well as a review of Debi Wexler on Linked-In before I received an email from Bryan claiming he had contacted us and received no answer from us. My husband and I were quite certain he was wrong as we're constantly plugged into our phones and emails. Still, we checked our phones and email and there was no such response from anyone at Whiteflash. I read a couple of other negative reviews on Whiteflash and each reviewer appears to have made attempts at resolving their issues. And each time, it appears Whiteflash responded to their complaints by asserting they reached out to the customer in response....just as they did with us. I am happy to change this review if Debi Wexler resolves my problem. Also I'm not terribly excited when a company plants websites that look like reviews but which are really deceptive advertising. If I'm proven wrong on this by Debi Wexler, than I am happy to change this part of my review as well. If you go to Tiffany, you will receive better quality and service. They will also give you a zero interest loan if you put down 25% (And they have other financing options depending on your situation). Also, Tiffany is known for their Integrity. Once again, if Debi Wexler is willing to resolve this issue, I'm happy to change this review. read more

I had purchased an engagement ring from another online retailer, only because I could not get the setting I wanted from WhiteFlash with in my time frame (and they were honest and up front about that and did not jerk me around). Liza, the sales associate, was so helpful that I wanted to go back to her. So the diamond wedding band that my wife now wears came from WhiteFlash. Great value, great stones, great craftsmanship. I asked Liza a lot of detailed questions about widths and sizing options. She answered all of my questions honestly so that I would get the ring that my WIFE actually wanted (and not some other ring that they were trying to get rid of). I really appreciated that aspect of working with her. I have already suggested them to another family member looking for an engagement ring. I would recommend them for any jewelery purchase. read more

My fiance ordered my ring from white flash and it's absolutely perfect! I wanted a really thin band and he was able to find the setting and diamond that was perfect. It is absolutely stunning, and sparkles like none other. read more

Whiteflash - Jewelry Near Me - Sugar Land, Texas

Found White Flash from a diamond discussion forum that really deals with super ideal cut diamonds. Spent a lot of time vetting them and reviewing their site. I am not new to Ideal cut diamonds but their ACA H&A Super ideal cut diamonds are the BEST you will find. I had a couple AGS 000 diamonds already and my wife's original 1ct. diamond was an AGS 1. I thought they were all great, now these were purchased 20 years ago before super ideal cut diamonds were as well known, and before the internet. So on our 20th wedding anniversary my wife chipped her wedding ring diamond pretty badly on the edge of a glass table. Thank goodness we had insurance, so the search began. I tried my local jewelers in So. CA, but nobody, I mean NOBODY had anything close to the quality of White Flash, sure they had AGS 000, but the light performance suffered. WF would have rejected these for their top tier ACA branding. I have purchased diamonds on-line, it's 100% safe when dealing with a highly reputable place like White Flash. What separates WF from everyone else is 1. The quality of the diamonds. There grading process to get an ACA grade is much higher than your normal AGS 000 or GIA XXX, folks there is a lot more to it. Spend the time to review the ton of information on their web site. 2. The level of service I received at White Flash is beyond compare. Thank you Brittany!! You are the best!! Vera and the rest of the team were just the most pleasant to work with. I worked with Brittany for a long time to find the perfect diamond and ring for my wife. It really helps to have all the photos, videos, etc they provide to ensure you get the "perfect diamond". I spent DAYS on their site and they sent me MANY photos and videos. I had been working with WF for a while via email and phone calls. When Brittany let me know they just received some diamonds that were in the range I was looking at. So since I have business out in TX, I stopped by for a visit. I live in CA. The store is so nice, I only went to the store as I had work there and was decided between 2 color grades. When I arrived Brittany had the stones out and I ended up being there for 2 hours comparing several diamonds. In the end Brittany was correct and I could have saved the trip and just went off her recommendation. However, being so OCD it was worth it. For any "normal" person out there, TRUST WF, you will not find a better Super Ideal Cut H&A diamond and pricing you will also not get anywhere else, oh and service, they wrote the book on customer service!!!! Trust me, I am about as picky as they come and I was so impressed with WF I tell everyone I know about them. Now the diamond performance? The ACA Super Ideal cut diamonds they sell BLOW AWAY my wife's other AGS 000 ideal cut diamond, and I thought there was nothing better, there is. Seeing both side by side there is an absolute difference unless you are completely blind! You do get what you pay for and if you are looking for the BEST OF THE BEST, look no further. If you are worried about an on-line purchase of a diamond, read their reviews and BBB ratings, also remember AGS laser inscriptions are on the side of the diamonds so you can match the stone to the cert but you will not to worry about that, just saying. There is zero risk, and you are getting such a better quality diamond and much better pricing. If this did not convince you to give WF a chance, review their trade up policy, it's a no brainer! Now, the only negative thing I will say about them. They have ruined every other diamond I see as the WF ACA is the standard of perfection! My wife has already asked to change out her other AGS 000 diamonds, lol!! Thanks again WF!!! Here is a photo of her new ACA diamond in a Verragio setting. People can't take their eyes off it! She calls it the "beacon of light" and it's just blinding!!!! read more

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My experience with Whiteflash was an A+ from beginning to end. Making such an important and significant purchase as an engagement ring can be daunting, but from my first contact to my last, the team at Whiteflash (with special recognition to Becca) made me feel comfortable, valued, and always informed. Further, I had a few special requests that the team accommodated without hesitation and they went out of their way to ensure my needs were met and my experience was first rate. I have since told several people about this extremely well-run company and I will certainly do business with them in the future if the situation arises. Friendly and knowlegable people, top notch products and selection, timely communication and thorough follow-through, and great use of technology - this company has it all! Thank you to Becca, and the rest of the WF team that made my experience stress-free and enjoyable. Your business stands out from the rest and you all should be proud of what you've created! read more

I love Whiteflash! They have the a fantastic bench, best cut diamonds, awesome service and great prices to boot. Whenever my friends are looking to buy jewelry I try to steer them here because you cannot go wrong with this business. read more

We ordered a semi-custom engagement ring and wedding band set from Whiteflash. We shopped around with a few jewelers before coming to Whiteflash, so had several comparison points for both the diamond and custom setting. We were beyond impressed with Whiteflash's A Cut Above diamond. The cut is amazing and not only does it bring out so much brilliance to the diamond, but it also does a fantastic job of hiding the flaws in the diamond. Even under a loop, it was a little hard to see the flaws for a SI1 because the cuts were made right above the flaws to hide them. We were able to use one of Whiteflash's in-house settings and customized it for thousands cheaper than going with a fully custom ring from another jeweler. The final products are gorgeous. Our sales associate was Michelle Adams and she is beyond knowledgeable, helpful and always prompt in responding to our many follow-up emails. We are extremely pleased with both the service and the products from Whiteflash and would highly recommend them. read more

Whiteflash was great to work with. I purchased my wife's engagement and wedding ring from them 10 years ago and recently worked with them on an upgrade and it turned out awesome! Great people, service and products! read more

"when you realize you want to spend the rest of your life with somebody, you want the rest of your life to start as soon as possible." - from when harry met sally people always want to know when i first fell in love with my fiance. i raise my eyebrows and just smile since i can never give them a straight answer. truth to be told, i don't believe such thing as "falling" in love and i seriously can't remember the "moment". it just happened...quietly, slowly and fatefully, thanks to brad pitt. yes, brad pitt the movie star, the man chosen by angelina jolie to father her kids, the man who illuminated the screen half naked in thelma and louise, the man who has been an object of my obsession for last 20 years. on one of our first dates, we were watching "fight club" after a quiet dinner and the bf admitted that brad pitt was indeed good looking. right then and there, i fatefully knew that i could possibly have a life-long relationship with this man. i knew he wasn't gay (gay man would say "beautiful" or "hot", not "good looking") and i knew he understood my unconditional love towards brad. once he earned my trust, love slowly, yet infinitely grew. after watching a countless movies featuring brad pitt together, we decided to spend the rest of our lives together. naturally the bf went shopping for an engagement ring all by himself and not surprisingly, the first store he went to was tiffany's. don't get me wrong...i do love the blue box, but that box carries some serious premium which i just can't swallow with my conscience. i did some research on internet and came across pricescope.com which is a wonderful forum for anything related to diamonds and gemstones. one of the vendors highly recommended by the users was whiteflash and i decided to give it a shot. the bf was very skeptical since most of the transactions needed to be done on internet, but after our initial contact with their customer specialist and the owner brian, i was thrilled to work with them to get the best for the least. we settled on splitting the work, the bf concentrating on finding the diamond and i on the design of the ring. although whiteflash had many pre-designed selections of engagement rings, i wanted something more simple, classic and dainty so we decided to collaborate with their design team to incorporate all my ideas to blend in with their knowledge of precious metals and diamond. the designer went through a few changes in cad images until i was 100% satisfied with the final design of the ring. the bf said his part of transaction went very smooth with prompt and thorough responses. we could tell that these people truly cared about making customers happy by providing the best service and quality products. the bf loved the design so much he even got a matching wedding band from them. i greatly appreciate their patience and ability to put us at ease with such huge purchase (they don't say that diamond is an investment, so they rather stress that you stay within your budget and needs). a few weeks ago, a friend and i went to de beer's to just scout men's wedding band selections. a saleman approached me and asked me if the diamond was from their store upon a first glance at my engagement ring. i shook by head and took the ring off my finger when he wanted to examine it closely. he then asked me if it was from tiffany's which my ring setting closely resembles. i fessed up and told him where and how much we bought the ring for. he practically kicked me out of the store and asked me to keep the secret to myself. he said i got a bargain of the decade :) i can't wait to spend the rest of my life with my man. ok, so he's not brad, but i am not angelina either... read more

Hi - I'd like to give this place a big thumbs up. I purchased a stunning engagement ring from here and just purchased the wedding band. I started my engagement ring hunt at the mall and also at the standard luxury jewelry stores. I came to the conclusion that I knew nothing about diamonds, the stone selection at the mall sucked and the stones themselves looked unimpressive, and I was intimidated at making such a large purchase with just a few moments of contemplation. I like to do research before I buy something major, so I went online and came across White Flash and several other online retailers. Who knew you could buy a diamon on Amazon.com? I also checked out Bluenile.com. I immediately liked shopping online in the sense that I believed a diamond was a commodity item - as long as the stone was certified, you could somewhat compare whatever stats you felt was most important. I was concerned about buying sight-unseen, but at least I would have had a much wider range of stones to pick from. As you can probably guess, my gf loved the engagement ring. I feel like I was able to get a lot of ring my what I spent - much more so than if I had gone to one of the luxury jewerly stores. White Flash offers additional discounts if you wire the money, you can save on sales tax if you don't live in TX, and they are very friendly and helpful over the phone and through email. I appreciate an e-retailer that responds promptly (like almost instantly during regular business hours) to my emails. They provide free fedex shipping, wihch makes sense. I would prefer that they send the items directly to my place since I have doormen who can sign for the package and keep it safe, but I understand their policy of sending it to a fedex depot. As far as price range, they have diamonds at all price ranges. The stones are priced very aggressively - a simliar stone is less expensive here than on Bluenile.com or the mall and certainly a place like Tiffany's. They emphasize perfectly cut stones and these seem to be priced without a crazy premium. If you are in the market and are willing to buy online, then try this place. read more

Spend the extra money and work with someone that is willing to work for you!!!! With such an expensive and important purchase, Whiteflash is quick to work with you and get your money, but soon after they could care less. I worked with Vera and Sheerah in processing my bank wire and they assured me that if received by a certain cut-off time my package would be sent out that day as I am on a very tight time crunch. I got an email later in the night from Vera that it was not possible to send out because it was passed their cut-off of 2PM CST, even though they said by 3PM CST would be fine. NO EFFORT WAS MADE TO SEND OUT MY DIAMOND!!! They sent it out the next day, which I come to find out is at 6PM CST (leaving them plenty of time to ship the day before) BUT guaranteed by 10:30 AM! I thought great, I can have the stone set before my trip and proposal. BUT of course there is a delay with shipping (I think they cheeped out on the shipping and didn't bother sending it priority overnight!, FEDEX always reported the delivery time at 3:00 PM!!!) and now I am left to propose to my girlfriend with an empty setting...they have ruined what was to be a very special weekend. read more