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    White Spider

    4.1 (9 reviews)
    Closed 9:00 am - 5:00 pm

    Services - White Spider

    Home interior design

    Partial home interior design

    Property management

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    8 years ago

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    8 years ago

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    10 years ago

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    Singer Kitchens

    Singer Kitchens

    (9 reviews)

    Mid-City

    This is a case where you absolutely do NOT get what you pay for. Our experience is similar to the…read moreother reviews posted. Our designer is absolutely what sold me on doing business with Singer. She was, and remains, amazing. We signed and completed our contract and placed our order in January 2019. Our kitchen was not fully complete until October 2019. We experienced multiple delays and were told that items in our order were being expedited. They were not. Our designer unfortunately departed from the company midway through our installation so we were directly burdened with chasing our assigned contractor down and eventually having to correspond with Nancy, the VP of Singer. We had our brand new dishwasher and fridge scratched upon installation. The contractor also cracked our brand new glass top stove and knocked our new faucet. We opted to allow Singer to replace the stove top but in hindsight I really wish we had gone with replacing the entire oven. When we had to escalate an issue to Nancy, we happened to mention this incident and several additional oversights we did not escalate and she was totally unaware. You definitely have to exercise a GENEROUS amount of patience to deal with Singer. Also, do not expect top craftsmanship or expedited/timely service. The installers are CONTRACTED by Singer - they do not work directly for them. They have outside jobs and they are responsible for hiring their own assistants and/or team. This, in a nutshell, is the driving force of inconsistency and bad business standards. If you have any resemblance of a timetable, do not opt to proceed with installation via Singer. You are essentially your own project manager so you are responsible for contacting your contractor, sometimes multiple times per day and definitely multiple times per week, for several months, to find determine what day they're coming to work on your project. Imagine doing this while trying to take off of work or coordinate with your significant other to do so to ensure someone is at home during installation. It's hell. If I had to complete this experience all over again, I think our five figures definitely would have been better spent elsewhere. Pros 1. Financing options Cons 1. Project management 2. Contractors/installation 3. Ease of communication 4. Timeliness of service/installation 5. Project resolution

    They're too busy for you. After not receiving my quote for…read morealmost three weeks I went into the store to find out that the sales person never even started the quote. Highly unprofessional considering how long cabinets take to deliver. The sales person told me she was too busy and called the manager over to see if he had time to run the quote. I asked the manager to email me the quote for approval. Instead, he called me with a total - but there were things missing from the quote. I can't approve measurements and cabinet type on the phone. I also, at this point, lost trust they would order the correct items. Oh well! Lost business that they didn't have time for anyway.

    White Spider - interiordesign - Updated May 2026

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