Stayed April 2015, traveled with friends: "Engineer was on his way, and the staff saved the day."
When we arrived, we were greeted by a very welcoming gentleman who informed us that the heat was out but they had an engineer on his way. He gave great instructions on how to use the security key, where our room was, and the times for the dining hall. We took the flight of stairs, were easy to climb and didn't have that many steps to them, but they weren't very wide. Getting the door open, and maneuvering your luggage out of the way, could provide a hazard of falling down the staircase if you weren't careful or under the influence. Our room had two rooms to it, a sitting area and the bedroom. The sitting area had a couch, table, and a fireplace. Off of it was the bathroom. The bathroom was petite and the shower was enclosed by 4 walls. There was an alcove from the sitting room that leads into the bedroom area. There were 2 twin beds, flanking the window, along with a wardrobe, end table, chair, and small desk next to another fireplace. Next to one of the beds was a door, which reminded me of an old barn door. We ate in the dining room, near roaring fire in the fireplace. We shared a bread board starter: rustic breads, served with English herb oil and butter. It was a Wednesday and their special at that time was homemade pies, so I ordered the chicken pot pie and my friend had the cheese pie. Both were equally delicious. Finally, I had creme brulee for dessert. There were actual pieces of raspberry embedded in the custard, which I was not aware of but it was adequate just the same. Our server Jane was incredible. She talked us through all the different sauces, made small talk with us, answered all our questions with ease, was attentive, pleasant, and just an overall easy going person. She informed us that tipping was not required at the establishment, but we - as Americans - felt she deserved one after how remarkable our overall meal and experience was due to her service.
We had the complementary breakfast here, and it was the standard Innkeeper's Lodging of: granola bars, yogurt, juices, coffee, breads, fresh fruit, and cereal. You can order off the hotel's menu for an extra charge.
All in All, the room was easily spacious for 4 people, had an attached sitting room for relaxation and personal time. The bathroom was lacking but the dining room made up for it. The service was impeccable, and the meal was superb. I would definitely stay here again. read more