I've been skiing at White Pass for over 35 years. I like the local feel to the ski resort and the skiing, however, I believe the management of the resort has become complacent towards the customer. During the weekday, they don't operate chair lift #4 that services what they call the "bird" runs, a popular area of the mountain to ski, but they charge a full lift ticket price. You can ski the area on the weekdays however the return to the Great White chair lift that you have to go to requires a long run out on a cat trail where the last part you have to "pole" across a flat area and its not fun. I understand they are trying to save money on their operation, but yet still charge a full lift ticket price for not a fully operational ski experience. The mid-mountain lodge lacks a quality selection of food items and the main lodge doesn't operate their "bar" food service during the weekday. What makes this all so frustrating is the ski area has no forum to provide customer comment about their services. The White Pass Ski area on the weekdays does not provide access to a quality operation or value. I now have the resources and time to ski at other areas than White Pass. It is disappointing the White Pass ski resort has lost the sense of customer service. read more