Honestly, start to finish, I can't complain! We worked with Alan on choosing carpet for our main…read moreliving area and dining room. We then threw him curveballs left and right. We added on carpeting two sets of utility stairs (garage/unfinished basement), and then dropped the knowledge on him that we had purchased LVT for our kitchen and entry that we needed to install as well. Surprisingly, we were able to tack that on to the quote and job. I'm super happy about the cash discount offered!! Cash is Queen! The installers busted their backsides. The LVT guys were here a few days to prep (as we had flooring under flooring, and uneven underlayment). They did everything I asked of them and also presented me with options throughout the process. Because of this, I know that down the road if I change out this new flooring, the process will be easier. Very happy! They were also super clean and respectful of my home. The carpet installers were amazing! My dumb self made an error (couldn't find the remnants after install) and my word they were nice about it. (They were literally right in front of my eyes in the basement and for some reason, I couldn't see them. I felt so dumb. lol) The carpet looks amazing too! I just keep using that word---amazing. All in all, I had... you guessed it, an AMAZING experience with CarpetLand!

We had a waterline leak on June 12th, and the kitchen flooring was torn up. In mid July after…read moreeverything dried CarpetLand scheduled August 6th to install the sheet vinyl. My wife hit the ceiling...she had a very hard time in her wheelchair trying to roll over the floor's regular surface then up and down both 1/4 to 1/2 inch drop to the subfloor. Her complaint reached Joe, a corporate executive; he changed the date to July 31. David, Omar, and Scott did a most expert job of installing the complex pattern of the floor. The floor looks great! Thank you for your service. Bill Bellinger, Loves Park, IL

Just Wow! I struggle to find the words to adequately express my sincere gratitude for Benson Stone…read moreCompany. All of the employees, from sweet Lori behind emails and calls, thoughtful Bill's time and response, to River looking into past files, to Tyler helping me schedule our floor magician, Dave. What a team of dedicated home professionals! In short, I had to have floorboards removed in random spots- I was distraught and hesitant, thinking the floors integrity would be ruined. Dave, their flooring specialist is one of the kindest, most sincere people you will ever meet. The work he did was nothing short of perfection. He took his time, and ensured quality work. You would never tell my beautiful floors were worked on! Just flawless work. I have personally called this company for flooring, bathroom needs and questions - they go out of their way to problem solve and provide guidance! Their thoughtful response makes you feel like part of the Benson family. Any and all future home renovations will be through Benson Stone Company. They stand behind their work and have the most accommodating, knowledgeable and kind staff! I can not recommend them enough! I am posting this glowing review on every site because I want everyone to know what a great experience we had!

Awful. Our kitchen remodel included missing cabinets, wrong sink installed, and unexplained delays…read more We are at two years since start and are still not done. The sloppy designer was fired misprocess, and management offered no energy to rectify.

Schiller Hardwood Floor Designs LLC recently refinished my oak flooring in October 2016. I made the…read moreappointment a few months prior and the work was done the same week scheduled. My floor was installed when we built the house in September 1998 and had not been refinished since that time. It had water damage from watering plants, a leaky dishwasher and refrigerator water lines. I also had a large stain from ink, etc. There were also a few things I wanted done besides just refinishing the oak flooring. I wanted all my base shoe molding removed before they sanded the oak floor and I wanted it reinstalled upon completion of the job. Schiller Hardwood was the only flooring contractor of the 3 I interviewed that said they would remove and reinstall the base shoe before sanding the floor. I was happy to pay the additional cost. Additionally I requested they remove and install new maple toe kick under my kitchen cabinets and island and make a new custom transition oak board to be installed between my oak floor and ceramic tile flooring. I also had oak trim around a soapstone tile area that had to be sanded and finish applied very carefully so as not to get any on the tile. There was no damage to the tile at all. In my opinion my oak floors look brand new after they were done, which I did not think would even be possible. See for yourself with my 2 before and 2 after photos I will attempt to upload to this review. All my stains are gone, and believe me the ones from the dishwasher, refrigerator and ink were jet black! The water stains from my plants are not visible. The sanding job they did was fantastic, it is an art not to have any swirl marks whatsoever on the floor. They managed to take every piece of base shoe off, mark it and reinstall it exactly as it was. The custom transition piece they made for between the oak and ceramic floor looks great. I am very pleased with the outcome of my floors!

We recently had Schiller Harwood Floors put in new oak stair treads and risers in our foyer. We…read morechoose them because their quote was very reasonable, and Brian was willing to let us do the removal of the old stair treads, and the staining of the new ones, which substantially reduced our total cost. Brian arrived on time and did a great job! He was also very nice, which is important when someone is spending a few days at your house.

These guys are the absolute best! Wonderful service and amazing selection! Prices are better than…read morewhat I found elsewhere - including the box stores.

They did an outstanding job on our carpeting this year. Wonderful service, great value, and quick…read moreinstallation. I would definitely recommend.

From the professionalism of Becki our saleslady ,who explained the differences of the different…read moretypes of flooring, to the professionalism of the installers, we couldn't be happier with our floors. I'd definitely have them do anymore flooring and recommend them to anyone else..

Hardwood Flooring was purchased, and the install was absolutely horrible. Larry Shields,…read moresales/manager, came out to my home to look over the poor install. Larry agreed that the installer did a terrible job, and told me he would order a new floor, have the current floor ripped out, and install the new floor. After 2 months of deceptive stalling and dragging his feet he is now going back on his word. I've read this exact same scenario in other reviews of Stateline Carpet and Flooring (promise that "We'll make it right" and then stall, stall, stall, sorry we aren't replacing the floor). Larry scheduled a "independent" inspector to come out and inspect the floor install, so they could pursue damages from the contractor that did the install (at least that's what he told me the inspector was for). Now it's very clear that he sent this inspector out to try and cover themselves, so they could get out of replacing my floor that he promised me they would replace. Seems like a rotten form of deception to lay on a customer. I literally have an HVAC vent covered up by their installers. The floor squeaks all over (the installers kept having to tape up the leaking hose to their nail gun so I'm thinking it may not have drove the nails in far enough). I could not even open my French door to my patio when installers were done because the shoe moulding went up too high and literally sealed my door shut. I'm still waiting on 6 recess vents to be installed (been on back order an awfully long time - tough to have faith in what Stateline is telling me at this point). I have multiple pieces of shoe moulding that are so loose you could literally lift them right up from the floor. The two installers installed 560 square feet of hardwood into 3 rooms in 5 1/2 hours. I had my own contractor come out to look at the job and he was shocked at how poor the install was and said it needs to be ripped up and replaced. When I told him it only took them 5 1/2 hours to install the floor and 90 more minutes the next day for transitions and shoe moulding he was SHOCKED. He said it should have taken at least 12 hours for two people to install the floor install and even up to 16 hours to complete everything. Not 7 hours total. I talked with Larry again today, and during a heated exchange he arrogantly told me "We are playing by my rules now" he went on to tell me how "impatient" I am. (it's been 2 months since the faulty install happened). Only took 2 weeks to get the original install done from the day I paid them to place the order - getting things replaced has now taken 4X longer with no end in sight but I'm "impatient" AND Larry tells me after the inspector looked things over "it's different than we both thought" (what's DIFFERENT?! You promised me a new floor and now you are backpedaling).

Working with Abel and crew was great. They showed up on time and worked extremely hard. Their price…read morewas fair and they did an outstanding job on the oak flooring throughout our entire house. Abel even proposed recessing the vent covers into the floor in our addition and that was a good idea. Our floors are not extremely even and were most likely covered by carpet for their entire existence. They look incredible now. I've been through a few floor refinishing jobs and A&T has provided the best work I've seen thus far. I highly recommend them and hope to use them for other floor projects in the future.

From the owner: A&T Hardwood Flooring has been working for about 15 years around Elmhurst. We have developed…read morerelationships that make a positive difference in our customers´ lives, delivering the highest standards of integrity in all of our actions. With exponential growth in the Elmhurst area, particularly in developing projects about Hardwood flooring working with residential and commercial customers.