Heather just saved the day helping us with our last minute booking for our daughter's wedding and…read moreour driver Ken was amazing! Thank you all for giving us such professional, prompt, and exceptional service! I highly recommend anyone hire Best Transportation!

The driver, Darwin, was very professional. He communicated with us ahead of time and told us where…read moreto meet him. He was on time, helped with our luggage, and made sure we were well taken care of. He walked us into the hotel to make sure everything was good. Very impressive

I highly recommend Apex Transportation and Arsen Babayan! From my first email to them to Arsen…read moredropping us off after a night out, everything was great! Arsen was very responsive every time I contacted him. He showed up early with a very clean car and was super professional. We hired him for seven hours and he was pleasant the entire time. We'll definitely be using his services again!

Spectacular service! After a very long work-week out of town, riding home with Apex was so relaxing…read moreand allowed me to unwind before even arriving home. Checked all my boxes for a car service: clean, comfortable, cordial, affordable, safe. Arsen was great in staying in communication from booking through pickup. He arrived early, had great customer service, and drove well. I have used this service twice now and will definitely be a regular customer! Thank you very much!

We had an amazing time on our Bachelorette Trip! Costs were low, The sound system is amazing,…read morelights are perfect! Our Driver was perfect and super helpful! We ran into some trouble with one of our destinations on the itinerary, Richard (our driver) was quick to respond and got us all to a better location! 110% would book with A perfect Touch again!

We rented the 24 person party bus on Sept.16th. The bus was clean and looked great. Our driver was…read moreRichard. He arrived early and was very nice and respectable. We will def use this service in the future!

Same-Day Cancellation - No Refund After Multiple Attempts…read more I had a reservation with Once Upon a Party Bus LLC for January 10, 2026. In the week leading up to the event, I made multiple attempts to confirm details and received no response. Then, just a few hours before the scheduled pickup on the day of the event, I was informed they would not "be able to make it." This left me scrambling to arrange transportation for 20 people with almost no notice. I was forced to book another company at a higher cost, resulting in a significant additional out-of-pocket expense. I requested: * A refund of my $100 deposit After receiving no response, I followed up multiple times - still no response. The company posted on Facebook that the business had closed and that refunds would be issued within 10-15 business days after January 12. That timeframe has now passed. I followed up again on February 2 requesting a concrete update and received no response. I also attempted to request the refund via Cash App but was unable to process the request. As of today, I have not received any refund or communication. The same-day cancellation and the failure to issue promised refunds or respond to repeated professional outreach are extremely concerning. If anyone has additional contact information for the owners or insight into how refunds are being handled, I would appreciate the information.

I can not recommend Once Upon A Party Bus more! Was looking around for a limo/bus just for a fun…read morenight of bar hopping with friends. I shopped a few different places. I spoke with Hope here, who was super nice and answered all my questions. Between the customer service she provided and the pricing, I decided to go with them, and I'm super glad I did! The bus is absolutely awesome. Lots of room, cool lighting, and it even has a bar with space for drinks. Our driver Ron was super fun and accommodating. He even recommended a couple of places to go around where we were. Such a great experience with this company. Will definitely use them when I need a party bus again!

We just used Platinum Transportation STL on 5/5. We got the big bus and it was hands down the…read morenicest party bus any of us have ever been on. Setting it up was easy as Brad made sure my questions were answered and everything was set for the day of the event. Don the driver was prompt and communicated we me as we went through the day. We plan on using Platinum Transportation again as well as other guests on the trip.

We were unable to book with them as they were extremely rude over the phone on uncooperative. When…read moretrying to price match as they said they did, they were very degrading and said there deal was already enough with a very rude tone. Missed out on a very clean and good group.

We booked Al's Limo well in advance based on their low prices and their option to have their cooler…read morestocked with our choice of beverages at supermarket cost and then not have to worry about unloading a cooler when we got to the reception. We simply told them what we wanted a week before the wedding when I did confirmations; when the driver picked us up I agreed he could charge the amount for the drinks to my cc. Easy Peasy. I was slightly frustrated when one month before the wedding I rec'd a phone call that the limo-bus we selected had been struck by lightening and was not operational. Al-Limo redeemed itself when it offered us another available limo-bus that was larger but at a discounted rate. I'm not sure what we would have done if they had not had another bus available for rent. We ended up with the 23-passenger Mini-Coach - we actually enjoyed having the 4-top tables with drink holders. There was more than enough space for the bridal party of 12 and some tag along friends/dates. I am pleased with the responsiveness of Alan and with the friendliness and professionalism of the driver (Mike, I believe his name was). He might not have known where he was going some of the time but I was happy to help. Limo bus was clean. I would use them again.

Booked a party bus and it was FILTHY! It smelled like an ashtray even though I was assured the…read morevehicles were all no smoking. Driver was almost an hour and a half late and the owner, Al, refused to remove that time from the final bill. It's sad that it will stick out in our minds as part of our special day.

I recommend Premium Transportation Services for Limo Service…read more My trip was a bit more complicated and rather than depend on an ad hoc service, I made arrangements with Premium. I arrived on an Amtrak train mid-day and needed to go to the airport (Lambert St. Louis Airport) to meet a relative. The driver advised me exactly what door to tell her to be at for our pickup. She was there and we were able to continue on our way to the final destination. I am familiar with the St. Louis area and have driven the route many times, but I left everything to the driver and he took exactly the right route - most direct and quickest - which impressed me greatly. He was safe and courteous. Even before my train arrived, I received a call from the service wile on the train advising me of the driver information which was excellent. The driver met me at the train station, picked up the relative with me, and delivered us safely to our destination. I was very please with the service. I recommend Premium and would use them again. Highly recommended.

We used Premium Transportation for transporting 4 adults and an infant and they were fantastic!…read more We needed to be picked up at 2 different terminals in St. Louis and transported to Chesterfield, MO. He was ready in the terminal to assist with the luggage and brought us right to the other terminal in time to pick up the other family members and their luggage. I definitely recommend Premium Transportation Services for your Limo Service!

We rented a bus from STL Ride for a mother-son dance and had such a great experience! Gretta was…read moreincredibly friendly and made the booking process easy for our group. Everything went smoothly from start to finish. Our driver was awesome -- professional, fun, and made the night feel extra special for the boys (and moms!). It really added to the whole experience. We would absolutely use them again and highly recommend them for group events!

Was over an hour late picking up our big group for the cards game because driver got lost. So that…read moremeans no one got a free blue cards jersey for the giveaway( ran out) Then when the game was over driver was late again picking us up because he was stuck in traffic we were all outside sweating to death waiting for a long while. Bus wasn't that nice for the expensive price they charged and driver tip was included

We used JED for a employee shuttle for a large event we were hosting and the interaction was by far…read moreone of the most seamless, stress free experiences. The vehicles were clean, and the drivers were great!

The bus is old, (495,000 miles) it broke down, and the driver was rude. Short snappy responses and…read moreno updates, waiting for hours for a mechanic to show up. Hire at your own risk.