Said yes to the dress, but I won't show the one I picked butttt this was an amazing experience! Great customer service, clean shop, painless process, amazing prices! A few of the buttons had to be fixed and I'm picking it up in a few weeks! read more

White Gown Workroom - Not "the dress" but gorgeous 2nd! - Bridal Near Me - Dallas, Texas

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I went to 8 bridal dress shops in Dallas and tried on over 100 dresses and found the one at White Gown Workroom. Working with Debra on buying and altering my dress was one of the most comforting, peaceful, and easiest parts of wedding planning for me. It was a seamless experience from start to finish. I bought my dress at White Gown Workroom and had it altered there. I also bought my veil, earrings, and headpiece there. My dress was perfect and altered to perfection. Highly recommend Debra and White Gown Workroom. read more

White Gown Workroom - Bridal Near Me - Dallas, Texas

I am writing this review from my car because nobody showed up for our appointment. I drove 2 hours to come to this, and got a hotel room for the evening. The email confirmation says today at 2:45. And yet here we are at 3:10, locked out. read more

White Gown Workroom - This is a picture taken from the outside of the store. It's 3:05, nobody showed for our 2:45 appointment. - Bridal Near Me - Dallas, Texas

Ms. Debra is the best. She made me feel special and was attentive to my needs. I felt like the most beautiful girl in the world. I would suggest that all Brides to be check out this boutique. Very professional, brilliant and a Blessing. Thank you Ms. Debra you are the bomb.com. read more

Excellent choice of wedding dresses and accessories! All sizes (I'm 2, that was difficult to find my size in stores!). I was in rush and after I have bought my dress I got it ready in 1,5-2 weeks. Dorcas helped me a lot with choice and fitting, she is really good at it. I'm lucky that I found this store. read more

Debra is so nice and informative. I made an appointment at her store to get my wedding dress altered and to add a bustle to it. When I got to the store, she had another client she was seeing so my sister and I waited at the entrance about ten minutes before it was our turn. The shop is small and there wasn't a place for my sister and I to sit while we were waiting, but I didn't mind. After the client ahead of us left, I went into the dressing room, which is also pretty small, and changed into my dress. When I went out and stood on the podium for her to take a look, I let her know which parts I wanted altered and she placed pins in those areas and asked me if that was what I wanted/the look I was going for, and it was. I also asked her for her recommendations for bustles and she took the time to pin the back of my dress up to show me the different types and told me which one she thought would showcase the best features of the dress the best. She gave me a quote that was very reasonable. I set up a second appointment to finalize the bustle. At my second appointment, I brought my shoes in and we decided on a different bustle for my dress that was absolutely perfect! I can't wait for my wedding day and Debra's input and expertise was so valuable to me during the appointment. I highly recommend her services! read more

I really do not want to write a impolite review but I truly do want anyone in search of someone who is going handle their wedding gown alterations to have my honest opinion. My dress turned out pretty good, but there were a few parts of the dress that just weren't altered to fit my body correctly (and unfortunately it's pretty obvious in most of my wedding pictures). I really am not picky about the "experience" but it also wasn't made out to be anything too special. Debra was nice but if I could do it again I think I would have chosen to go elsewhere. I originally chose White Gown Workroom because she quoted me the lowest price (oops, this was not the best way to choose the location...lesson learned) - but after all was said and done, the final cost came out to be over 3x as much as the original quote. In all fairness, we did more than I originally intended but I also wasn't given any notice on how much it was adding up to be until I checked out and I felt a little blind sighted. She explained the pricing breakdown but it would have been so nice to be warned how much it was all adding up to be along the way. My bustle also wouldn't stay up. After re-hooking it about 5 times I just gave up and just let it drag. Lastly, I think I ended up having at least 5-6 appointments....which I feel was very unnecessary for what I had done. There was at least 2 appointments that I went back to and I swear nothing had been done to the dress. Overall - it was decent but I wish I had gone elsewhere. read more

Debra has been doing alterations for me and my daughter for years. When she moved from her original shop on Ross, we lost touch. Recently, we were searching for a shop that would alter my daughter's wedding gown on short notice. I called White Gown Workroom without a lot of hope they would take on this alteration. The lovely woman on the phone said yes, bring it by tomorrow. I'll get it done. I got off the phone and thought, "That woman sounds so familiar," Imagine our surprise when we walked in, and there was Debra! Many hugs later, she of course got it done in plenty of time and, as usual, did a beautiful job! She also sells beautiful wedding gowns and accessories. So proud of her. Can't recommend her highly enough! Sorry to gush. She does regular alterations as well. read more

Debra Powell is amazing! She did the alterations for my daughter's wedding dress and the results were exactly what we were looking for. We had several fittings with her and she was very patient and a perfectionist, which is what anyone would want when it's something as important as their wedding dress! Debra even did a last minute alteration for my daughter's rehearsal dinner dress with just a few days notice. I can assure you that you won't be disappointed in the service you receive at the White Gown Workroom. Prices were reasonable and the attention to detail was untouchable. I will be recommending the White Gown Workroom and Debra to any of my mom friends that will be looking for their daughter's wedding gown alterations. read more

Debra did a wonderful job with alterations on my wedding dress and is a calm and cheerful presence. I am fairly petite and fortunately my dress did not need a ton of major alterations; however, the devil is in the details and Debra did a wonderful job making it fit perfectly. My dress was lace (applique over net) and Debra did a great job bringing in the bust, waist, back, and hip area. She also created a cute bustle. We stood looking at it during my second appointment and we both weren't totally satisfied with the bustle; however, Debra made a few adjustments and then it was magic! We all know there is a lot of stress and excitement as your wedding day approaches -- visiting Debra is like a breath of fresh air and calm as she spends time one on one with you. I would definitely recommend her, and her prices seem reasonable as well! read more

I will caveat this response with saying that my dress turned out well, and I was happy with how it looked. However, it took much longer than expected (almost 6 months for really basic alterations) and was much more expensive than I had anticipated. Nothing was even touched on my dress until 4.5 months in. If I had known that it would have cost $600 for very basic alteration (my dress fit I just needed one or two things added on- straps, bustle, zipper), I would not have gotten it altered at all. If you go to her, I would suggest that you get an exact idea of timeline (perhaps give her an earlier date than you need the dress) and also a cost breakdown, that way you are not surprised when it comes time to pay! Also, make sure you get the estimate in writing. I was under the understanding that my alterations were going to cost around $200-$300, not $600..... read more

I am truly happy that I found this store on theKnot.com. I have been overwhelmed by the lack of selection in my size, and was getting super discouraged. Debra, the owner, asked my sizes, and gown preference. Once we discussed my needs, she pulled some dresses, I found my DREAM wedding dress, with the second one! I did try on more, but that was the one. Afterwards, Deborah, and I discussed a timeline for alterations, and suggestion on the dress. i brought my son with me, and she did not mind. Which I adored, because my little guy has been helpful with vetoing and liking dresses. I did not feel hurried, rushed, or pushed into buying anything. Deborah was very helpful, and I found a dress within budget. I recommend this place, because you get the whole store to your self to try on anything. The experience is very personal. read more

I took my princess dress about 4 1/2 months before my wedding day. When I first walked in Debra did not get up to greet me, she glanced out of her glasses from her desk and said "Your dress is hanging up, you can go put it on, let me know if you need me". This is my FIRST encounter with the lady that is altering the dress for my WEDDING day. My mother and wedding planner were actually on their way and I wanted to wait on them to help me with my dress. I was very emotional from the dry greeting in the dressing room, my mother had to calm me down when she got there. Within my 4 fitting appointments, She took it upon herself to ask me MULTIPLE times "Is this this dress you initially wanted? You wanted a big dress?" as if my dress was not nice, or too difficult of a task for her, or as if I had chosen the wrong dress. I stated multiple times "this is exactly the type of dress I wanted". I am a very positive person so I remained positive throughout the entire process. Fast forward to my final fitting for my bustle (my dress was very large with many layers), the fitting went fine and I would be picking the dress up the very next week 1 day before wedding day. I went to pick my dress up that day at 11am(one day before wedding day). I did not try it on and pick it up, I tried it on... she forgot to bustle some layers, we left had lunch, I came back to try it on, she still missed some layers, I came back for the third time around 3-4pm to get my dress and she was STILL sewing on it. I put my dress on around 3-4 times that day which was extremely unnecessary and unprofessional, my dress should have been done. Finally, she was done. Initially we were told the price could range up to 800$ for alterations. I never had an itemized detailed receipt of what I was being charged for. I ended up paying around 1,200 for alterations, and a veil. She did not apologize for taking up our ENTIRE day. We had to cancel appointments and we were rushed doing other tasks including taking my dress to Lewisville to get it steamed because she simply did not offer to steam my dress which should be included in such pricey alterations. We had to pay her before we took the dress and she made that clear. Debra was not as professional as she should have been. I do not recommend her to ANY bride, especially it being such a delicate time in their life. On wedding day, My mother and planner constantly had to bustle my dress throughout my reception, it was very embarrassing and I was very upset. My dress was beautiful but she ruined the bustle and could not do it effectively. We wasted 1,200. read more

Debra was amazing and very attentive. Her shop is very cute and while some might think it is a little on the small side, she has several options to buy dresses off of the rack or order new. I preferred this setting to the bigger shops because I felt like I was rushed and got generic service. At White Gown Workroom it was just me and she really understands how to alter or add elements. I would recommend putting this shop on your list before your search is complete! read more

As a maid of honor in two weddings this year, I've been to plenty of bridal shops in a short period of time, and this was by far the worst. Had a pretty poor experience here. When wedding dress shopping, you are definitely looking for the experience. And ours was not so pleasant. There was no music, and the owner was not warm and welcoming whatsoever. She didn't ask any questions--and when we had questions for her, she was hardly interactive and mainly just responded with one word answers. She didn't even help the bride in and out of her dresses! One dress the bride loved, but atmosphere ruined the mood(for all of us) and we couldn't wait to get out of there. Our budget was in the low end, maybe that's why we didn't get the "welcome" feeling. But overall, there were much nicer, much warmer, much more involved bridal attendants at competitor stores. If you're going with your bridal party and want a fun, warm and exciting place to make memories for the big day, go somewhere else. read more

I had a horrible experience with Debra. I am getting married in a couple of weeks and I gave her my wedding dress since December 2015. There were three main alterations to be done to the dress and I had appointments every two weeks to try the drees. However, there was no improvement during the first 4 months. She took the same measurements over and over again but the dress was always the same by the next appointment. I decided to tell her that I was not seeing any improvements on April because I started getting worried since the wedding date was coming closer. She finally started working on my dress by mid April but kept saying that she didn't know how much it was going to cost me. I kept asking and asking every single appointment but she never told me and I guess it was my mistake to trust her. On my final appointment she told me the price was 800 and by then I was only 3 weeks from my wedding. Too late to look for other tailors. She finally gave me the dress last weekend. Her work was OK but I paid way more than I expected and she deserved because there were only a few alterations. She did not steam the dress as she promised so now I have to do that as well and it is very expensive. I would not recommend this place. It was a nightmare and her work was just OK for the money I paid. read more