The best. fast and not outrageously priced. Took my vehicle in for the A/C and I ordered the part…read moreto save him time. With a new compressor the whole thing cost under $450.00. Very pleased.

I'd like to personally thank Randle and the good people at Thompson Auto Sales for their patience…read moreand understanding while my brother and I worked to find a truck suitable for our needs. I complicated the process a little my being in California and my brother being on the ground in Chiefland. Nonetheless the team (especially Randle) were nothing but professional throughout the entire purchasing process. Something, that as for a retired Army Veteran, was refreshing to see. I highly recommend you give Thompson Auto Sales the opportunity to earn your business if you ever find yourself in or near the Chiefland area.... So please support your local small business owners... Respectfully, James Clevinger First Sergeant (R) U.S. Army

The employees were GREAT! They did their best to provide the recall updates to my car. I'm…read moreassuming that all of that is as it's supposed to be. I wasn't having any noticeable issues but went in because Ford told me to. On the other hand , the waiting area left a lot to be desired. It was a cold day outside and it was colder in the waiting area than it was outside. The place needs a serious facelift and winterizing maintenance. There are large gaps around the door and window seal that need attention. Also, several ceiling tiles were damaged or missing. The bathroom was NASTY and also very cold. I am surprised that FORD would allow an establishment that represents their company, operate in that condition. I have never seen a waiting room at any dealership that looked that bad. I have photos but I can't get this "add photos" button to work for me.

After talking and texting Ed Smiley about a particular car, and he absolutely knew we had to drive…read morean hour and a half to get there, and we texted the night before and the morning we were leaving to see him, and we MADE SURE to let him know I have extremely bad back pain, we got there to this dealership. Saw the car. Had to call Ed to ask where he was- in my office. Silence-..... the car was just sold. Nice way to screw a prospective customer. My wife was particularly upset, as she saw how much pain I was in! Class act. Typical classless behavior from someone who would probably screw his family. No apology or anything from this guy. Screwed the pooch , he did sic.

Great staff. They've always given great service and always honest. Been with them for 13 years and…read morenever a problem.

CUSTOMER/BUYER BEWARE GEN MGR-DISHON PUTZ CANNOT BE TRUSTED - agreed to buy a vehicle listed online…read morefor an agreed amount with KYLE "DONNIE" JONES, via text message/email and phone conversations. Scheduled to pick up vehicle after learning vehicle needed tires. Also spoke to parts department about what tires that were going to be put on vehicle. When we followed up on completion of tire work was told by a different salesman vehicle was sold, No Phone call back from Donnie, no communication from anyone that there were any issues. Still no phone call from Donnie Jones. Spoke to DISHON PUTZ the GM who said it did not matter that we had agreed and was working with his salesman on the deal and that they did not care that someone else had bought the vehicle so apparently salesman word in what they say does not matter and management does not care. Sleazy sales business practice, fraudulent communication, lack of communication and total disrespect to customers - what a waste of time BUYER BEWARE!

I recently purchased a Jeep Grand Cherokee. While I am satisfied with the vehicle itself, my…read moreexperience with the dealership was highly disappointing. The primary issue is not the car, but the lack of professionalism and transparency throughout the sales process. As a first-time buyer, I relied on the information provided by the sales team. Unfortunately, I later discovered that key details--including the APR, financing terms, and total payment--were not accurately represented. Additional charges were included despite my clear refusal, and certain items presented as "complimentary" were, in fact, not free. Although I am content with the vehicle, even accounting for minor issues that still need to be addressed, the sales experience was misleading. Customers should be able to trust that they are being given honest and accurate information, especially when making a significant purchase. Being told that optional items are mandatory, or that costs are included when they are not, reflects poorly on the dealership's integrity. I acknowledge that I should have verified the details more carefully, and I take responsibility for that. However, I expected a higher standard of honesty and transparency from a dealership that assured me they would take care of me. Unfortunately, that expectation was not met and they get another 6k out of me, good job guys.

We took our Abart Fiat here to get a recall taken care of. They were efficient, knowledgeable, and…read moreprofessional! Highly recommended. There is a tiny waiting room with fresh popcorn and coffee and tea.

After having to have our truck towed there from another garage, I'll spare you that story, Val's…read moreliterally saved us! We were getting ready to tow our RV home, and now had no transportation, no way to get home, and we were terrified of what the cost of the repair would be to fix damaged caused by others. Val's squeezed us in, and got us back on the road in a timely manner for a fair and reasonable price, explaining all details of the repair in advance. I can not say enough good things about these people, I would recommend them to anyone and everyone!

Terrible service, nasty customer service. Shane that worked there was great. Owners rude! Over…read morepriced!

My friend was stranded around 5 today in Old Town. Her diesel was unable to drive. These guys…read moredropped what they were doing and came to her rescue! They had it back running in no time. A great company with integrity. Thank you so much for helping my friend. We both have places in Suwanne, so we are spreading the word. You guys are the best!

I called Hayes automotive with Scott scheduled to have the valve cover gaskets replaced on my 2002…read moreChevy Silverado and he did the oil pressure sensor switch that day really had to come back with another tool the following day to be exact but it continue to drip oil even after he replaced the valve cover gaskets so he charged me $50 to come back out after paying almost $200 for the first trip out to replace the valve cover gaskets and the oil pressure sensor switch which I paid for I bought so I paid for the labor and continue to drip he said it was now a rear main seal which would cost $1,200 and he could do it within two days because he didn't have a lift I declined because of money I couldn't afford it so I drove the 1999 Chevy Silverado that I have just so I wouldn't continue to leak oil out of the one that's got worked on well yesterday I sold it to a young man in Ocala and him and his dad took it home and immediately took it apart and found that in fact the valve cover gasket that Scott installed with Hayes automotive was pinched and torn it was also bunched up so therefore that's where the leak is from that's what was leaking oil not I repeat not the rear mainship so what the heck was he going to do the main seal $1,200 really it took that kid and his dad 30 minutes to figure it out I'm just very disappointed and Scott because the truck was a good truck I would not have sold it I would have held on to it if I would have known that I replace just about everything in the truck but letting it go was hard but I look at the upside of things I still got the 1999 Chevy Silverado Z71 extra cab and now I got a new truck so life is good but Scott needs the slowest ass down and take time on people's vehicles that's all

Very friendly and helpful. Had tint installed and it was done very well. Explained differences in…read moretints to pick the one that met my needs and budget.

This is easily the best custom car, audio company and installer I have ever dealt with. And back in…read morethe day I used to run JL's twin 12s with over 1200 W. I am very impressed with them.