Hello WhiskeyTown Barber Shop Owner, Employees, Current Customers, Previous Customers, and Potential Customers:
I'm a business professional and admittedly a bit of a perfectionist. My haircut length, lines, and symmetry are all very important to me because as a web developer I work with graphic design and aesthetics all day long. I know the value and impact a clean design can have, and try to view haircuts through the same lens I would any other design or visually imperative project. But, I'm admittedly a bit of a perfectionist and I was hesitant to come back to this barbershop after having a sub-par experience a couple of the previous times. You see, I have a hard-part that was migrating up towards the top of my head with each cut. And, after it had moved nearly an inch, I had to grow everything back out for 6 months and start over again. Not fun. Before I moved to Redding, I would get my hair cut in a much larger (but further away) city from someone I've trusted for years so this was never a problem. However, today I needed a haircut in a pinch for an upcoming presentation and the WhiskeyTown Barber Shop had to suffice.
As soon as I walked in the door, Kelsey was there to greet me and assure me that the wait wouldn't be long. A few short minutes later, she would end up cutting my hair and trimming my beard. And, I must say, the results pleasantly surprised me. I can confidently say that I now have a new, local barber that is capable of delivering high-end cuts for around half the price that I'm used to paying elsewhere. It sounds like marketing mumbo-jumbo but hey, that's honestly the bottom line. So for me, writing this unsolicited review was a no brainer. I had a problem and needed a quick solution. And, after briefly explaining to Kelsey what my issue was last time (not with herself, but whomever did the previous cuts), she quickly confirmed what I wanted and got to work. And, well, I'm the type of person that typically pays attention when I'm having work done on something (e.g. a car, a house, etc.), and even more so when that work is on myself. But, with Kelsey, I found myself engaged in conversation the entire time because she had me at ease by demonstrating her professionalism and knowledge from the beginning. In fact, she even had to remind me to stay still a few times because I was so relaxed I'd sometimes forget I was even getting a haircut. As a business owner, Kelsey is a great example of the types of employees I want my business to have, and as a customer, a great example of the types of people that I want to conduct my business with on a day-to-day basis.
Ultimately, I'm a busy guy but I believe in taking time out to acknowledge good, hard-working people. And well, Kelsey seems like a truly valuable asset to your business. It is clear why you have her in the first chair people see when they walk in the door. Keep up the great work. I will definitely be back. Thanks. read more