Have been dealing at Cactus for years. Great sales and service. Have refered many people. In fact…read moregoing tomorrow to buy another bike

This shop ripped me off for a $140 tune up that I proved they didn't do. They took advantage of me…read morebecause the bike looked new and I don't look like a pro rider. They also contaminated my brake pads in the process of bleeding my brakes so I had to go to another shop and pay for more service. Avoid these guys at all costs

Mike was fabulous in determining what type of rider we were. Had regular trek bikes fur three…read moreseasons and then purchased our gazelle electric cm380 and T10. So happy and with the help of Mike advice and expertise. When buying any bike, information of the type of rider you are and what fits those specs is the most important. Sad that they will be moving as the shop was so convenient for riders along fish creek pathways.

It pays to be curious. Last summer's visit to CC Pure was so positive that I had to come back when…read moreI revisited my mountain bike selection journey. I spent the last month researching all things mountain bikes - I bought my last bike in 2001... it's been quite the learning curve. Bikes are in limited supply in Calgary, and some shops are using the global scarcity as a way to pressure a purchase, or at the least, get a 30% deposit. I restarted my search a month ago, beginning at Pure. Great experience. I demoed a couple different bikes. Then, I demoed two more bikes at CC Bow Trail (not so positive - more interested in making a sale than helping me), and then another demo at a Bowness shop (very positive experience). Yesterday, having narrowed down my search, I went back into Pure. Coming in at 5:30pm (they close at 6pm) didn't phase them. Cole was the sales rep and treated me great, as did other guys who helped me choose some pedals. The store was closing, and here Cole is offering me a demo ride. Even though I was somewhat certain about my purchase, Cole never once rushed me or the sale. It was around 6:30pm when I paid for the bike - 30min past closing. Big thanks to the guys at CC Pure. Helpful, patient, kind... and one happy customer with a new Santa Cruz Bronson + new set of clip-in pedals. Sincere gratitude for all the help.

My husband and I were staying in East Village and we stumbled across Rath Bicycle on a Friday…read moreafternoon while browsing through the pop up shops. We were immediately drawn to Laurie and her amazing customer service. She was very understanding of our time constraints and provided us with a map and key spots to visit while we were riding bikes along the Bow River. Unfortunately, 15 minutes after we left on our bikes, we were stuck in a terrential downpour. We ended up stranded at a restaurant until we decided to brave the rain and return the bikes. Laurie offered to let us make up our time if we came back on Sunday. We did just that! We had a great ride and really enjoyed being able to see more of the city by bicycle. We would highly recommend Rath Bicycle!!

From the owner: Rath Bicycles is a local grass roots bike shop in Calgary's East Village, focusing on vintage road…read morebike restoration and city cruiser bike rentals. Open Thursday- Monday but available to meet for rentals and sales on weekdays. Just need to provide 12h notice for bookings.

Poor, unfriendly, condescending service as always. The last time I shopped at BikeBike 8 years ago…read morethe service was awful. I went back today for the first time since and nothing has changed. Sadly, I was forced to go there for a specific product that was out of stock elsewhere in the city. Worst bike shop in Calgary in my opinion. I would recommend The Bike Shop, Ridley's, Bow Cycle, and Bike & Brew if you want friendly, knowledgeable staff. Many years ago, Sean, the owner of BikeBike and I were on a group ride together and we had a conversation about a bike I purchased from his shop. I mentioned that I hadn't brought it back for the first complimentary tune up yet but well over a year expired since I purchased the bike. Sean told me that it was no problem and that he'd still tune it up for me free of charge. I brought the bike in a few days later and he tried to charge me for the tune up. I remined him of the conversation that happened a few days earlier but he denied the conversation ever happened. I don't think you'll see me in 8 years Sean. I do know that anyone with a set of ears will hear about the crappy service that I received 8 years ago as well as last week.

Thinking about increasing your activity level? Looking for a new way to enjoy the city? Considering…read morea major lifestyle change? Head to BikeBike! Odds are you will be greeted by Sean when you walk through the door! He is a friendly chap, which a great smile and lots of laughs to share. You will instantly feel like you have met a new friend. He & his staff are awesome! Great customer service seems to come naturally to this place! They have a variety of bikes, from Strider bikes for the wee ones, to SERIOUS bikes for SERIOUS people. Lots to please people like me, that just like to cruise and fart around, without getting to sweaty. (What can I say? I'm an outta shape girly girl.) The cargo bikes are pretty cool to check out. They honestly have something for everyone. Even if you have never ridden a bike before. Come prepared to take a bike out for a spin around the block. Looking for accessories? They have ridiculously awesome helmets, bags, baskets, seats, yadda yadda yadda! It is worth a trip in just to check out all the cool stuff they have. (OH! They have wicked toboggans too.) While they are very pro-bicycle lifestyle living, there is no sense of judgement for those of us that lean towards a more car-friendly lifestyle. They simply love to share their knowledge and ideas. Have questions? They will always answer them. Their service is top notch! Best to get your bike in early for pre-season maintenance as they get busy. You know that things will be fixed up right when you take your bike there. Check it out! You will be glad you did. (PS - Check out their new sign outside the shop. It's hilarious! A true testament to their sense of love for life & humour.)

Greeted and treated very professional from start to finish. Had my bike checked out and adjusted in…read moreunder 5 minutes. The mechanic was like a pit crew member! Thumbs up to him and the shop! Thank you again for the service and trail advice.

Great professional and friendly bike shop!…read more Took my bike in to fix the front break last Saturday. Evan is great! He identified the problem and fixed it quickly without me having to buy a new part! He then checked the bike gear shifts and lubricated them. Finally he made sure all bults are tight too. Amazing service and great people's store. They are very friendly whether you are a bike pro or a novice. Good vibes and feel like a community store. Check it out wherever you live, it worths the trip to explore here.

Best bike shop we've ever been in honestly. We went in I'll bet 150 bike shops between La Vegas &…read moreEdmonton. These guys rate top honors for fantastic selection of everything a great bike shop should have. They have top quality bikes in every price range. They ride their bikes and they know them inside and out. They let me ride 6 different bikes and ride them over and over until I could make a decision. I ended up walking out with a Pinarello Dogma and weeks later I still can't quit smiling. They are a complete bike fitting stop as well. The owner right there and hands on and his staff is top shelf. We won't ever go anywhere else for our biking needs. We live 5 hours away from them but these are the only folks that will be touching our bikes.

I can't say enough good things about Cranked. I've now purchased two bikes from them and have been…read moreusing them exclusively for service. The team is knowledgeable, friendly, and often go above and beyond to answer questions and provide insight into products and repairs. I'm not an expert when it comes to bikes and always found bike shops intimidating, but the team at Cranked made me feel comfortable from the first time I walked in the doors. I've been to a few shops over the years, but nothing rivals Cranked when it comes to service. If you're in the Airdrie or Calgary area, you should make this your go-to shop; you won't be disappointed.

I agree with the other posters, Alex is horrible with customers. He spoke very rudely to my son,…read moretelling him "LOOK ME IN THE EYES When I am speaking to you" WTF do you think you are? That was so uncalled for! my son has severe social anxiety and is on the spectrum. how dare you demand a CUSTOMER look you IN the eyes. Wonder why we didn't purchase from you? never will, sad I ever have in the past. YOU ARE IGNORANT!!

Don't take your bike there for service. I've taken three bikes there on three occasions and each…read moretime there's something wrong and I had to return a second time to get issues fixed. I took my road bike to them later year to replace the original derailer hanger that lasted 10 years. In the next 2 months 2 more hangers snapped. I just took this bike into another shop for a tuneup and found out that Pedalheads either put on the wrong derailer hanger or put a used/damaged one on. In any event, the original listed 10 years and the next 2 left me stranded - one of which was on the Highwood Pass. I agree with the review on the mechanics rude attitude. I had a tune up done on a bike, the very first ride i took it on, it sounded like a broken chainsaw. When I brought it back, he argued with me that I was wrong. After 15 minutes of back and forth, he out it on a stand and properly adjusted the derailer. Don't go there for service.