Thus far, far most, the worst place you can imagine to get your rims done/ repair. The old man by the name of EDGAR and his associates are the biggest liars I've ever seen! They bent my Vossen rims and claim that that's how I brought them in because they were second hand SMH!, I literally inspected those rims upon buying them from a seller on 7/26/2020, I washed those rims and load them up in my car before I even brought them to the tire shop and to Wheel fix it rim shop. On 7/27/2020 at approximately 1: 20 pm I arrived at wheel fix it in Lauder-hill, I first met this old man by the name of Edgar, I told him my situation because my Vossen rims were off set and the holes needed to be cut out a little bigger in order to fit them on my new ride, I asked him what can he do for me in stead of waiting for 3 hours and he told me that he was short staff that he would be the one that's going to be doing THE LABOR himself, and would take about an hour and a half since I was coming all the way from Miami and are waiting for them. EDGAR- THE LIAR told me that it would take about an hour and a half two hours max, since I was also on a rush to leave to catch the tire shop in Miami where I had already paid for tires and services. I WAITED for about [3] AND A HALF HOURS, I was going to tip the old man pretty good because every where I go I strongly believe in offering tips to laborers especially the hard working ones. I didn't tip him, I gave him the exact amount because of my wait. At approximately 3 :45 pm a associate came out and told me that my rims were almost done but there is a dent on one of them, I was like DENT?? I was like how bad is it? He told me that he would show me once hes done, at this time I was more frustrated not only because of the time I waited but because they had now dropped and dent my rims. 5-10 minutes after waiting again for him to finish up the 4th and final rim he brought them out on a rolling dolly cart and that's when I observed the OBVIOUS DENT! I immediately went for the manager which was Edgar at the time. I was so mad, I specifically told him that I came here with my rims without any signs of dent, but minor curb rashes and now I have a dent!This old man had the odosity to lecture me. I was like sir I came here with my rims not being bent! He did not own up to his words as he looked me in the face calling me a liar as if I was stupid and talking non-sense.
Listen old man and all you staff of WHEEL FIX IT in Lauder-hill if your reading this, KARMA IS A THING THAT'LL BITE AND WHEN IT DOES IT BITES DEEP DOWN INTO THE FLESH. { You cannot do customers like that!} At least own up to your mistakes, I would definitely understand even professionals makes mistakes. I would have walked away in the end, but because all of you liars looked @ me and called me a liar, I hope that you get what you'll deserve in the end! I would no longer suggest this place to any one and the business that referred me to this place I will also leave a note on how dishonest you guys are. Just to get my conscience clear I called back the seller who sold me the rims and asked him if he had sold me dented rims, but he clearly told me that the rims had fairly curb rash & nothing else. This is to show you that the seller would have not answered my call if he had sold me bad rims. WHEEL FIX IT, I put you guys to shame on the type of business your running! No one sees what you're doing behind closed doors. People need to see the type of labor that you guys are doing not behind closed doors. I know that you were the ones that dropped my rims. The old man asked me if I wanted to see video footage, I told him absolutely! I would love to see it, but when I told him that I was a security that spends most of my time at work watching CCTV footage he took back his word and denied showing me footage, Come on man you are a grown a$$ man, don't be playing games. I know that your trying to defend your staff in which pretty much all managers does at times, but own up to your mistakes. You'll never see me back there again! I learned my lesson from this all. Never to let your guard down especially with cooks and dishonest Morans like the ones at WHEELS FIX IT IN LAUDER-HILL!! THEY HAVE NO PRINCIPLE WHAT SO EVER, NONE! read more