Anton and the team always help it out and bike should sail smoothly but probs see them soon. Thx…read moreagn!

These guys are great! I brought in an ebike for some quick adjustments & flat fix. Not only was…read morethe work FAST & fairly priced, I was given the red carpet treatment. Someone even came to the curb and loaded the bike for me. Can't say enough good about this business!

Great location, easy parking, awesome bike selection, and friendly and helpful service! I love my…read moreGiant road bike that I purchased in 2022 from Wheel & Sprocket in Fox Point.

Great service, staff, and selection.Could not recommend them more! Their staff knows their…read morestuff,and listens to the customer's needs and wishes

Exceptional service! South Shore Cyclery is honest, trustworthy, timely, welcoming, and friendly…read more It's refreshing to find a business that truly cares about its customers. Shipped a bike cross country and they made it super easy! Highly recommend!

This is the only shop in the city that receives my business. So many shops out there only work on…read morebikes bought inhouse at those shops. These guys welcome outide business, and - if they can't fix it - it can't be fixed. Friendly folks who offer their advice free of charge if you simply have questions.

Don't recommend. Went in for service. Left my bike. I get a call the next day right before closing…read moreabout repairing something I didn't ask for. Since I refused additional work because of time restraints. The shop refused to do anything. Go somewhere else. Also I asked for break pads to do the work myself the worker got on the computer and ignored me.

This company is a rip off. They charge the customer shipping both ways. If you return the item…read moreunused, they charge you to ship it back and then add on a 15% restocking fee. So, they're pretty much making money shipping to you. I would never do business ever again with them. I spent close to 30.00 to return an unused item. Not a solid business practice.

We rented 8 eBikes while visiting Kohler Whistling Straights. Trailside Recreation was amazing!!!…read more They delivered the bikes to us Thursday afternoon and picked them up Saturday afternoon. Everything was perfect: great bikes and helmets, security locks, powerful long-lasting batteries. We had a blast. Thank you so much!!!!

Communication very difficult. Store voicemail box full. Doesn't answer emails. Doesn't meet…read morecommitments.

Ben's is a great local bike shop. They have plenty of gear, equipment, and tools. They offer repair…read moreservices as well. I went in to get some tubes that were a size I couldn't find at big chain stores. I couldn't easily locate the tubes in Ben's, but one of the staff helped me out once I asked. I think their services and products are fairly priced.

Highly recommend! Alex was a lifesaver! Came into town for a race, and found a screw broke inside…read morethe frame during travel. We went to another shop first and they couldn't do anything at all to fix the problem, and that shop said Ben's Cycle was the best in town. And they were right! Alex had the bike back in racing shape in less than a half hour. Thanks, Alex!

Today I contacted Allis Bike and Fitness to see if they could take a look at my very old used…read moreMountain Bike to make it safer for the Santa Rampage ride scheduled for December 6, on city streets, in Milwaukee. The ride is less that 2 days away. Not only did they take a look, they literally overhauled my hub, trued my wheels, greased my chain, adjusted the derailleur, adjusted the brakes, adjusted the headset, tightened the cranks, cleaned the bike and contacted me to pick it up within less than 4 hours. They also advised me regarding riding with studded tires on concrete, as I had no experience. All in all, I will ALWAYS look to Allis Bike and Fitness in the future - they are hard-working, considerate, exceptional customer service, and inexpensive. I cannot say enough good things about them - and I am a NEW customer. Thanks Allis Bike & Fitness.

They are beyond generous with their time, knowledge and resources. This is the only bike shop I…read morewant to go to because I know I will be treated with kindness and care and will never be taken advantage of. They've been in this business a long time so they know what they are talking about out. If they don't have the expertise or product they will refer you to another bike shop or store. I would recommend this store to anyone.

Would give zero reviews if possible. This shop is complete garbage with zero sense of perception…read more We entered store first day and 4 employees standing around and nobody helped us. Came back with kids to pick out bikes and had a decent experience with young female employee. We were told it would take 24 hours to service new bikes, but we should pay first and pick up later. Returned the next day to pick up bikes and "Aaron" was disrespectful and being rude to my wife and children. I addressed this with the manager who simply made excuses for the behavior and said that it's not a store for kids and safety is a concern, but customer service is not. The guy seems mentally disabled so I didn't take the conversation much further. Clear that this business doesn't value customers or long term relationships. We will never shop here again.

I had a great experience here. I think they are moving locations though. On a whim I decided that I…read moreneeded a bike. But since COVID was happening, a lot of bikes were sold out! I went through Eriks to see if I could find a bike that was practical and not expensive. I ended up finding the perfect Bike! I sit up so that I'm not slouching a lot! And it folds!! It folds like, 3 times! So now I don't have to buy a bike rack in order to take it places! Super convenient. A nice ride! They inspected it before they sent it home with me!

I actually came here this past weekend after searching for a local place that sold Aventon bikes. I…read morehad been researching the Aventon Level 3 online and was really hoping to be able to pick one up that weekend so I could use this summer, especially since gas prices have gone up and I can commute with it around Bayview to everywhere I need to go. When I walked in Jeremy greeted me and asked if I needed any assistance. I had already saw that they had the Aventon Sorella 3 and the Aventon Level 3 and 4 step-through bikes. So I asked him if the store had any Level 3 step overs and Jeremy said, "yes, we actually have one black one left, want me to bring it up?" I said sure--as that was the exact one and color I wanted. Jeremy brought up the bike and let me test ride it and let me just say that I knew after about 10 minutes that I was going to buy that bike. He let me know that the e-bike needed to get checked before I could pay for it and ride off into the sunset and luckily we had time to explore the store and I was able to take it home about 30 minutes later. Not only did he explain everything about the bike that I needed to know to safely operate it but he also answered all my questions about the tires and things that I never had to deal with on my triathlon bike. I have already ridden it about 15 miles and I cannot believe how much I would love an e-bike! I am so glad they sell Aventon because the closest place was in Chicago and I definitely did not want to drive that far. Thank you so much, Jeremy for the help with my new bike, Storm!

Took my bike into eriks, 84th and Layton, to have tubes replaced. Couldnt understand why i couldnt…read morego up a hill, eriks didnt tighten rear wheel properly . Tire was rubbing on frame, under load. Simple thing charged $15 a tire and not done correctly AND i had called eriks because i needed an air pump for presto valves, on saturday. Wanted to make sure they had something in stock, employee that answer phone said , air pumps are in back of store, couldnt be bother to check what they had or how much . oh well, the eriks 84th and layton store, Solution, ordered a pump from Amazon. Erik's rates a F ...

Emerys is your home town choice for the Best bike shop! Personal attention fitting bikes to your…read morebody. Don't waste your time on one size fits all fits none. So glad I've got this bike shop close and always ready to help me out quickly! Thank you, Ben and all your great staff!!

Horrible communication. They do not return phone calls or emails in a timely manner (months). Their…read moretime frames they give you for completing work are way off even when you bring in a bike in their non busy season. Have made appointments as well to have a bike looked at and still waited a ridiculous amount of time. So disappointed in this place.