I keep trying to give these folks more chances because they are in a convenient location. The food was cold (not much worse than cold fries) and even though I ordered ranch sauce and they confirmed it, when I opened the bag after leaving, there was none. Even the drink was screwed up. You must have to work to get every single item wrong. To be consistently this bad has to be a management issue. read more

We waited an hour for hour food to have 3 cars kn the drive through pass us as we wait, we finally go inside and realize something isn't right and come to find out they "never got the order in" even though we had paid already.. Everytime we come to this whataburger it's disappointing and takes way too long for the timeframe and amount of food we order. read more

I do not make many reviews ever but I must do so today. The drive through service is extremely slow but I will let you know to never order delivery otherwise you will still be hungry. I have ordered delivery from this restaurant and both times the order was picked up by Favor for delivery Both times the delivery was dropped off at another address- yes the house number was correct but a completely different street Not only did I pay for the meal but also a delivery fee and also a tip When I contacted Whataburger they claim zero responsibility for the delivery service I warn you to stay away from this Whataburger- zero responsibility or to make anything correct - the only recourse is to dispute the charges on the credit card read more

This location has now taken the position as the worst Whataburger in Victoria and probably surrounding counties. I'm not sure why there are options on the ordering app if no one there bothers to read them. They never include ketchup and I requested 9 packets of it, and their fries today had absolutely no flavor. The tea tasted old. This used to be one of the better locations around, but this recent experience has been similar to the last couple so I think I will be taking a break from them. read more

They reduced the size of their burgers, but not the price! Greedy SOBs think most of their customers could care less. Wrong!

Stupid slow drive thu. 30 minutes to process 4 cars. Go down the street to Burger King

Forgot my fries and hash browns need better workers very disappointed in the service tonight thank you

We stopped at this whataburger to have a quick dinner with family. The service attendance was fairly well. The food was quite cold and frigid. The only warm item we got were the onion rings since they didn't have any available. The cheese placed on my burger didn't even melt due to the meet having been made hours ago. I do not recommend this establishment at all. Goodluck! read more

Waited 30-45 minutes for our food even though it was a to go order, when I went to ask for my food the guy proceeded to say " oh my bad I didn't know y'all were here" they never asked for a name so there was no name on our order either so they didn't even check or call out the order number. Ordered some onion rings and they were burnt. Waited 30 minutes and my onion rings were burnt. read more

Whataburger - a person holding a bowl of fried onion rings - Burgers Near Me - Victoria, Texas

Hey whataburger corporate, your employees need significant training. If they can't provide people the correct food in an order your store is losing cash. These idiots got my wife and my order wrong. How hard is it to make 2 whataburgers with fries and onion rings??? Well these folks showed it's hard. DO NOT PATRONIZE THIS WATABURGER. read more

If you need your food before you die of starvation go to another whataburger. Or literally anywhere else. Food is good like any other restaurant but my god, a snail could finish a marathon faster than this whataburger can slap together a burger. read more

I had high expectations for this southern beloved burger joint but it wasn't my cup of tea. Maybe it's because I'm a SoCal gal and feel spoiled when it comes to In N Out, but I just couldn't shake Whataburger tasting like a commercial burger joint similar to Wendy's. Everything at In N Out is always fresh, great service, and always looks appealing to eat. read more

Service at 1:30 on Wednesday afternoon incredibly lazy and slow in drive thru. Burger was a mess.

The food was very lacking. Took 25 minutes to get food out. Then the food was cold. Burger meat was cold and cheese didn't even melt. Fries were cold. I asked for toasted bun and even with the toast, it came out cold. Will definitely not be coming here again. read more

extremely slow service. I will avoid this location in the future. terrible customer service.

Badly managed - it's on you management Food made wrong - eat our burgers and fries before getting two tea with no ice while holding up the line in the drive food. read more

I drive two hours from Houston with my fiancé to watch the fireworks on the fourth with time to spare, and these asshats decide to be the model of inefficiency. Twenty minutes in the drive through, and we missed the start of the fireworks. Girlfriend gives up, and we wasted a trip. I'm happy I'm moving away from this shithole. read more

We did a mobile order to make it quicker. Everything was great but seriously 3 ketchups for 7 meals is annoying!! We paid for the meals and each meal should get a ketchup. So tired of workers acting like it comes out of their paycheck! Teach them to give the right amount of ketchup! The orders of chicken bites also had ranch on them and we didn't even get that! read more

Yeah don't go here they serve raw chicken, yes I got my money back but hey wanted to remake my food. No thank you so gross read more

Whataburger - Burgers Near Me - Victoria, Texas

Awful service. We waited for 2 breakfast sandwiches for 20 min or more in the drive through and when we finally got them they were not the kind we ordered. My coffee was lukewarm that they served. This location needs to be better managed and train their employees better. This business makes the Whataburger corporation look bad. We will definitely NOT return. read more

Literally would give them no stars if possible. WORST SERVICE. Took an HOUR to get the food and before that tried to give me 2 other orders that were not even mine. Plus my food was cold. Complete trash. read more

Food is not that great here. We came twice to give the benefit of the doubt. Both times, long wait time in the drive thru. And when we got home, first time, they left out an our fries. Second time, we got right number of things, however, my fiance's burger had literally only bun and one patty. He ordered a regular double whataburger meal. I'm pretty sure there's not a single burger on the menu that's just dry bun and patty. It quite pathetic looking. I have no clue what they were thinking! read more

If I could give this place 0 stars, I would. I was in town running errands and wanted a quick bite. An hour and a half later, I was racing home (50 minutes away) to avoid having to buy a new pair of pants. Eat here at your own risk, and if you feel like testing your luck, I hope you live nearby. read more

Favorite place to get my late night breakfast fix. Gotta love getting the breakfast taquitos and french fries in the same meal. yum. My hubby hit the drive-thru and brought it to our hotel. When it got it me it was still piping hot! His trek was obviously really quick, so I guess we got the opposite experience that Jeremy C. had. read more

Just went to this Whataburger...SLOWEST service ever! Waited 25 minutes in Drive Thru after waiting about 8-10 minutes to place order! Ridiculous! There was one girl working the window and running orders out to cars, while about 4 workers were sitting in a booth eating. Great food but ridiculous service! read more

Wow ! That was BAD! Not a real complicated order. You should know how to make a #1 it's you signature named burger. By the way I don't think handing out old ketchup is going to be a hit, if it is call is old and tangy. We all know going to a Whataburger it will take some time,but when I see a bag sitting on a back counter for a few minutes and your employees don't know anything about my order thats not expected. Even after we ask and said that was sitting for a while it was if no one cared. read more

Absolutely the worst Whataburger experience I ever had in my life. Ordered a #1 withes fries and tea for her and a #4 with mayo, no mustard, onion rings a coke for me. We sat in the drive thru behind 2 cars for 26 minutes....the cars in front of us were obviously pissed off as well. I asked for a jalapeño ranch dressing and a few extra picante sauces. She asked for 2 spicy ketchups and extra napkins. We finally get our order...the fries and onion rings were stone cold, my burger had mustard on it, no spicy ketchup, no jalapeño ranch dressing and not one single napkin. The manager was Maria. You can rest assured I will never be back to this Whataburger. F- rating. read more

Been to the drive through at this location several times and every time we have to wait forever (10-20 min) for our food. Decided to walk in today just to get 2 milkshakes that's it and it took 15 min just to make them and when they finally came out they were half empty. This location is a disaster I will not return and will never recommend it. read more

Got our orders wrong. Food was cold , read the other one star reviews they are not wrong. Disappointing

Ok 2nd time in here and at 3:15 in the afternoon so not a busy time. There was a line of folks waiting on good as there were problems with their meals. There was garbage and food on the floor. There just seemed to be a lack of a desire to do well, to perform your job with any kind of attitude saying I want to do a good job. If I were the owner heads would roll. I even heard an employee say to a customer when bringing him his re-cooked burger, cause it was not right the first time, "don't blame me, I just work here". Won't be back to this location. read more

TL:DR avoid like the plague.. this location is useless.. Straight garbage, poor communication between employees.. went through drive through and we told them we had the app.. said they couldn't scan it.. we like toasted buns but they straight up burned them.. my burger was cold and my onion rings were burned.. hardly any seasoning on the meat.. I just became able to eat again and I had been craving whataburger after 3 days of no solid food.. and I get garbage.. this location sucks read more

I grew up on Whataburger and for just a general all around good burger, this is my go to place. I even prefer them over 5 Guys. Unlike a previous reviewer, I have never had clod food. It has always been hot a fresh, no matter which shop I went to. As for length of time, I think it is just a trade off. If you want it made fresh, they have to make it, which takes time. If you want it now, go to BK or McD's. (And there are times when you need it fast and I agree Whataburger will not work). Still, $ for $, I think this place is great. read more

Always my go-to place for a burger or fast food. The have some great new menu items that are chicken sandwiches. This store was clean and well maintained, including the bathrooms. Food was hot and served quickly. It was obvious that it was made to order. Large sizes as well. Staff was friendly. The only down side was there were a lot of employees who looked busy, but it took almost 10 minutes to be recognized at the counter. Apparently the drive through is higher priority than the dining room. read more

TOP TASTE Went to this whataburger today was totally shocked ! Place was a filthy food was everywhere behind the counter fries all over the floor . Tables were dirty floors were dirty. All the tea containers were empty ! Shocking read more

Not the best Whataburger in town by a long shot. The wait is often long without fresh food to make up for it. The drive through can be a nightmare, and waiting inside isn't much better. Most employees seem to try to do their best - seems that they suffer from understaffing and/or bad management. I have had much better luck with the Whataburger at the corner of Navarro and Mockingbird. read more

Slow as shit how long does it take to make two orders of fries and a shake.... I guess an hour Idk ‍

As a Texan and avid whataburger enthusiast, this was the best service I've ever had at a Whataburger. Staff were friendly, restaurant was clean, and our food was out in under 4 minutes for a group of 5. Good work yall read more

I'm not sure what is going on here but they are really slow and by the time we got our food it was cold

Drove through town and stopped for a bite and to stretch our legs. The dining room has 3 tables seated and literally every other table has trash on and around it. Employees are laughing and having a party in the back. I'm all for enjoying your job and being happy. I just don't feel I should not have to bus my own table before I sit. The fries are old and I won't eat them. My fajita taco however is delicious. Prob won't be back Victoria. Good luck to you. read more

Not only did they take forever with my order, but I got home and the cookies I ordered, not in the bag. Too bad you can't give 0 stars.