You want to be completely ignored? Come to Whataburger in Seagoville! This morning is the last visit I'll ever make here. Black dude with dreads is at the service counter the morning of 11/13 5am. I walked in ready to order...he completely ignores me and looks different directions, then begins stocking condiments like I don't exist. Racist. Also why is everything here always wet?? The food isn't supposed to be wet! Gross and has descended into the cheapest labor possible. read more

It's not like a bad review could hurt the already 2 star rating but I had to state me peace. I've never really cared for what a burger but my wife was born in Corpus Christi, Texas so I have become an avid consumer of their #13 chicken strips with gravy. Nothing big or fancy and I order it exactly as it comes. Now when we pulled up to order we sat in wait as the only car in the drive thru for 2 minutes until we decided to say hello 3 times as we simultaneously looked around to make sure they where in fact open confirmed sarcastic voice that finally comes to the speaker. When asked if they had Fanta that same voice laughed and say nah we ain't got Fanta. Long story short the customer service is nonexistent. It's never busy and I'm sure that's why. read more

Visit here for breakfast order was incorrect but instead of fixing the gm Timothy stated that he would just refund me and than threw my money at me! Than called the police instead of using the great Whataburger training to take care of the situation. Timothy might just might be a racist. Don't visit this Whataburger. read more

Here is a picture of the pico de Gallo burger I got here. And a picture of what it's suppose to look like. I sent the picture to customer service of Whataburger. They didn't even respond. read more

Whataburger - What they advertise it will look like - Burgers Near Me - Seagoville, Texas

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I was on my way to Cedar Creek Lake all the way from Arkansas and decided that I would stop at this Whataburger before arriving at the lake. Waited in the drive-thru line for +20 minutes before leaving the line. This has happened a previous time before and my order had been messed up. Wasn't satisfied with the service then and this time, I was met with the same, if not less amount of service. Of other Whataburger locations that I have visited, their service has been concise and everyone/everything is very amicable and easy to interact with. If you decide on stopping here, be prepared to possibly wait for more time than you had expected. read more

I am lost in burger purgatory! Whataburger is the blah blah blah of the fast food burger world! Our group stopped here looking to get some road food for our long drive. I just don't get people's infatuation with Wataburger! I ordered my burger with no onions... I think in their world that meant extra really strong onions... because mine was loaded with onions! Of course I didn't realize this until we were on down the road. I tried taking them off... but they were everywhere... chopped small and hard to get off without taking everything off. Even where I did get them mostly off the flavor of these rancid little onion bombs was prevalent through out the burger! It was horrible and I just couldn't eat it! Two of our group ordered the jalapeño cheese burgers and ended up with basic cheese burgers with no jalapeño at all. The rest of the group was unimpressed as well even though their burgers were right. The common theme was... eh... there is no flavor! On top of all that... When they loaded the food in the bag they just wrapped every burger in the same wrapper... with nothing saying what was what! So we got a bag of 7 different burgers that we had to open each one in the dark car and try to figure out what they were... brilliant! Seriously... Whataburger or really... "whatamess"! read more

Whataburger - It is a motley crew!! - Burgers Near Me - Seagoville, Texas

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Had to eat breakfast on the run and stopped at Whataburger. I already believe that theirs is the best fast food burger...anywhere! I had never had their breakfast and was i impressed! The jalapeño cheese biscuit is outstanding! I will definitely be back for more. Please don't take it off the menu again! read more

Service is horrible. Drive thru or walk in takes forever and I don't know why! Staff inexperienced maybe need training. I don't know, management needs to evaluate their business processes. read more

Just good burgers their almost addictive!!! When in Texas enjoy a Whataburger their hard to find outside of Texas!!

If this store even opens up on time you will experience a very long wait zero give a shit and your order will more than likely be wrong. Today I went there for lunch it took me 10 minutes to get to the window and there were only two cars in front of me when I got to the window she said she would be with me in a moment and I waited almost 7 minutes before they actually took my order then I waited another seven minutes at least to get the order up and of course it was completely wrong. The staff very obviously does not give a damn and I don't even know who the manager is because multiple times when I've been there there wasn't even one on duty. I love Whataburger but I will never eat at this one again. It's a constant let down. read more

01-30-2025 7PM. My order was incorrectly entered into the system (requested number two meat cheese and onions only. Ticket said onions and dry (super dry)). My son's burger received was incorrectly made and had to be remade. This resulted in everyone's food to be cold before we could begin eating. read more

The service was good, but they took over 25+ minutes. I just ordered 2 medium burger meals.

Drive thru moves slow, like most Whataburgers. Order wrong occasionally. Quality of food is always decent. Ordered a dry sandwich and got extra whatasauce at no additional charge. read more

Whataburger - "Dry" - Burgers Near Me - Seagoville, Texas

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Good food drive thru always takes a bit though and to my surprise not all whataburger employees are aware of of what "Whatasauce" is and if you also weren't aware try it!! read more

Avoid this store! Waited 20 minutes in the drive thru with two cars in front of us. They forgot to put our meat on our bunless burgers, but fortunately we discovered it in the parking lot. Did not put napkins or utensils in our bag. And is it true that this chain doesn't offer mustard? I've heard good things about Whatsburger, but I am not sure we want to try again. read more

Typically never had an issue with this location and we love Whataburger, but seems like they need to work on their curbside system. They "offer" this service for you to place your order via mobile and you check in when you arrive. Have done this personally on 2 occasions and every single time you sit outside wait for 10 or more minutes waiting for your order that never shows up despite the app giving you a pickup time. Tonight my husband placed the order ahead of time after getting off work and headed to go pick up and waited 10 minutes before going inside just to find out the food was sitting there on the counter now cold. If you offer the service at least have the courtesy to follow through with delivery. I get restaurants get pretty busy but that's no excuse. Could have easily sent someone out to let customers know the order is running behind or whatever excuse they give. read more

Sat in the drive thru for almost an hour. Ordered 3 burgers. Only had 4 cars in front of us. I don't know if they are short staffed or what is going on, but that was a ridiculous wait time for a fast food restaurant. They didn't apologize for the wait, the dr peppers we got were flat, and they forgot 3 other things we asked for. Also, fries were cold and they didn't give us any napkins. Will not be going back to this location. read more

How I miss the "deacon in the night" since I moved to Seattle. I love the #5 combo a Bacon Cheeseburger with a large fry and Coke. Whataburger began as a family business back in the 50's. It's a Texan chain that is is 24 hours a day and 7 days per week at every location I have been to. This location offered all I wanted in order to get my "Whataburger Fix". My only request of this chain is for them to sell the tubs of Ketchup and mail it. They have the BEST KETCHUP on the planet in my opinion. read more

Whataburger - Burgers Near Me - Seagoville, Texas

I hope whataburger reads this and hope their corporate office reads this. I work close to this location, we only have 30 minutes to eat lunch and I waited so far 21 minutes it's so rude they know we all only have 30 minutes and the whole management takes so long it's a sin what people do. I hope this place closes down and all employees and management go to hell. read more

This place sucks a$$. Every time it's a different problem, got home ready to eat my #5 with Fries get home and no damn fries thanks for a waste of time read more

If I could give 0 stars I would. they take FOREVER, most of the time they're just playing and joking around. The guy who's supposed to be at the drive thru hides around the corner on his phone while we just sit there and wait 20 mins plus for our food. I see the manager asking them to do something and they just continue to laugh and do nothing. Please do something about this. read more

The service was horrible payed for my whole orders and brought me the wrong one drinks taste like sparkling water with salt If i could i would give it no star read more

Long waits, and getting decent chicken is like playing a game of Russian roullete; hit or miss! Everytime I order extra strips they give me tiny ones too... read more

This is by far the worst Whataburger in the franchise chain. If you do buy happen to get your order correctly you're waiting 20-30 minutes. It's just a bunch of high school kids not knowing what they're doing not being managed correctly. The most un organized food chain I've ever seen. Very disappointing for a Whataburger. This is the closest one to our house and we drive 10 mi further because this one is so bad read more

do not come here expecting good food, come expecting attitude and disbelief from a woman named Terry (Teri). i've had issues with her in the past over simply correcting an order mistake and she just loves debating. if a customer says the hashbrowns are over cooked and greasy then they more than likely are. i understand hashbrowns are FRIED but when there is more CRUNCH AND GREASE LIPGLOSS than POTATO then there is a problem. literal DRY CRUSTED EGG used for a breakfast taquito, items inside taquito cold so cold cheese can't melt on cold food. tortilla dry and cracking...........if a customer asks you to remake something, especially when they originally came through the drive through and now have to go inside, the easiest and most hospitable solution is to do so, not go back-and-forth and say that this is the color of the hashbrowns, and what they look like and how they come out. well they look and taste fucking over cooked so there you go. change the cook time. read more

Great service, friendly staff, this is my second time here this week ( I forgot to check in Sunday). Sunday I went inside and the staff greeted me was so nice and happy. I bought cinnamon rolls to take home -which were amazing! Today I'm in the drive thru and the person on the speak was polite, helpful and patient. The person at the window was so nice and happy. They either love their job here or have a great boss and crew to be so happy. read more

Horrible location, 2 of our burgers were raw, be careful going here. I will never go back!

Hello, I am a loyal Whataburger customer. I have been going to the same Whataburger (Bass Pro) by my house almost every morning for the past 5 years & they are amazing. I have never had a problem, until last night. We stopped at the Whataburger on 175, Seagoville. We drove up and ordered a #1 with a Dr. Pepper and a chicken fajita taco with fries. We waited 32 MINUTES in the drive thru for our food (a total of 45 minutes all together). It was so bad that the people that were in front of us parked their car AT THE DRIVE THRU WINDOW, went inside & got their food! When we got up to the window, the lady took the money and we waited and waited. Finally, I drove out of the drive thru and parked my truck and went in to get my food. By this time, I am about to explode, I am so angry! The lady immediately gave me by food. I looked in the bag, my order was wrong. They had forgotten my fries so I had to wait for more fries. The lady puts them in my bag and sends me on my way. No sorry for the wait, inconvenience or anything! So my friend grabs her food and hands me the taco I ordered. Now, mind you, we have already left the parking lot and got on the freeway. We were both so tired and hungry, so we just decided to eat in he truck while I drove. I picked up my taco and it was FULL of grease! I could not even eat it. I was too tired to drive back and after the experience I had while I was there, it was not a good idea. NEVER AGAIN!! HORRIBLE! read more

This is consistently the worst Whataburger that we've ever visited. The quality of food is not there as the burgers served to us today were terribly dry. Our fries were cold and under seasoned. Whataburger is supposed to be a staple of Texas, but this location in particular would lead me to go to In-N-Out. read more

Very very bad customer service, I work in fast food and it's not functioned at all the right way. Girl at the speaker is rushing after I've sat and waited with no cars in front or behind me for 25 minutes. It's crazy read more

Ask for a double patty melt and got a single patty melt :/ burger was good though. Just wanted a extra patty :(

I went there with my girlfriend and she bought the food (she came in clutch) but she gave me the money like I was paying so that's wassup but the lady in the drive way was real nice and they gave me 4 ketchup packets read more

Whataburger is my favorite but this particular one didn't like the fact I noticed the gravy was like water. The lady who said she was manager called me a liar. I then felt it was my duty to drive back up there and show her my gravy water. After showing it to her she said I didn't get it there. I then offered her my receipt which showed I bought it an hour before. A customer at the counter said that he had some gravy before at this location that was too watery. Why argue with a customer . All we want to do is spend our money and get great tasting food. When you call a customer a liar, it is insulting and demeaning and you possibly may lose a customer and dollars along the way. I got my money back. I posted a pic of my receipt and the watery gravy. read more

Whataburger - Burgers Near Me - Seagoville, Texas

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WAY to slow for a bad burger. I know that's sacrilege here in Texas, but we waited 30 min for a #1. Nobody was moving with any kind of urgency. I will never go back. read more

I have literally NEVER gotten the right order! Everytime i go through the drive through it's all wrong. Usually when you pull up to the window they ask you what you ordered! So frustrating! read more

Terrible customer service from Haley, hopefully she was just having a bad day. The burger on the other hand was good as always.

You can get an oil change faster than the drive through at this location I have given this location several chances. The wait is always horrendous and my order is always missing something. read more

Absolutely worse Whataburger I have ever been to. I expect it to take some time since they make it when you order it but every time I have been to this location it's over 30 min in the drive through. At least 10 min sitting at the window waiting for my food that I pre ordered on the app. When I get the food it's cold and usually is missing something, fries, onion rings or something. Always a bad experience here. Will not be back. read more

Had the most horrible experience here today. The girl that works there is soooo rude and very unprofessional. I ordered my food and after I left I realized that the girl forgot to give me back my debit card. So I went back for my card and the girl gave me my card back but was sooo rude about it and did not even give me a receipt. She was in such a bad mood she even refused to give us ketchup or straws for our food. The only reason I gave this 1 star is because I had to so that I can write a review. I love whataburger because the food is always great but the employees make it a bad experience and make you not want to come back. read more

It never fails, we always wait over 15 mins or more in line. Needs to improve! Lines are always long but mainly because of the wait for your food. Oh but I forgot to mention how it takes 5-8 mins to even put in your order read more