Dumb people handed us our drink carrier in a big with the lid opened the bag had soda all in it they were aware the lid came off not to mention the bag busted on my boyfriend and he had soda all over his pants read more

Burger and fries were so fresh and hot. Perfectly made, tasted great. Staff was polite

Cold fries and wrong stuff on burger. The last time I visited this location, I said not again but decided to give them one more chance. Wrong decision. New management needed. read more

Whataburger - a sandwich wrapped in yellow plastic - Burgers Near Me - Gonzales, Texas

By far the worse place I've ever eaten at. Over the course of the past 6 months of me going off and on they consistently continue to serve bad food and have long wait times. DONT WASTE YOUR TIME OR MONEY HERE. Today was the last straw for me, I order a #12 and a #2 with cheese and jalapeño this is what I get. Being charged anywhere from .60 to $1 for jalapeños and I get just 3 pieces and the tomatoes were old not fresh. This picture is what the quality of my bigger looked like. I was so mad I just threw the burger in the trash read more

Whataburger - The worst lmburger I've seen in my life. - Burgers Near Me - Gonzales, Texas

I went to this place for lunch and there food was so nasty like hard french fries and to nasty burger and I'm just so scared that I got food poisoning from them read more

Place sucks. ALWAYS slow affff. Only whataburger in the town and even the dine in is slow. San Antonio's whataburgers on a busy Saturday night is faster than this shxt. read more

This is the worst Whataburger it takes more than 25 minutes to get an order and only for one person

This location was terrible. They made us wait so long and when we received the food it was cold. Would not recommend.

Did online order and it was ready when I arrived. Everything perfectly cooked. Very friendly group of employees and the facility was very clean. read more

Waited OVER an hour. Food completely cold. Milkshake 100% melted. Ice in drinks melted. Asked for ketchup and only gave us spicy ketchup. We didn't even get our whole order. It's now 12am and it's pointless to go back because the line would just be the same and we cannot wait another hour because have small children in the truck with us. So disappointing. read more

i went to the gonzales whataburger this morning for breakfast. big mistake. i stood at the counter, by myself, waiting. people in the the back were cutting up. (which i have no problem with) they looked at me and walked pass. including the manager. after five minutes of patiently waiting, and nobody even speaking to me, i left and went and found another place to eat breakfast. if they don't want my business, just ask me to leave. don't ignore me. now it will be my turn to ignore them. read more

I went to this establishment after ordering my food on the the app it said to be there between 12:25-12:30 I came early no big deal I was pulling a trailer from Houston and just wanted to stop for a burger Whataburger always been my go to place for quick consistent good food and out of 28 years of eating at different Whataburger at least once a week I've never experienced this kind of service I'm in Gonzales till Sunday and this is really disappointing since there isn't much here and Whataburger would be where I would've ate but I ordered my food for my girlfriend and I on the mobile app said they got the ordered it was being prepared so like I said I was pulling a trailer so I parked and walked to the window probably 6-10 cars didn't get their order taken because at 12:15 they gave up on customers and their jobs and the Whataburger name and service which is sad so I stood at the window waiting for some one to come and they didnt the employees and and manager just stood there in the kitchen looking at me at the window when we made eye contact they went different directions where I couldn't see them anymore so i stood there another 5 min and a employee came and said sorry we're not trying to be douches I just said ok I was aggravated I just wanted my food that I ordered way prior to arriving so they knew about it so I give him my name he says he's gonna check on it walks right back and says they're not gonna make it the manager doesn't wanna get the ingredients out at a fast food restaurant an hour before closing time and I ask I show him on the app it says it's being made I ask about my refund I push the cancel order it says can't cancels since it's being prepared and this experience from the customer service I received I wouldn't recommend this Whataburger to anyone I would drive to the next town and get Whataburger major disappointment for my girlfriend and I if I could give 0 stars I would even negative stars if possible that wasn't right and that not how a manger runs a business that's how you manage to run it into the ground and hour before closing I placed the order ‍ read more

Whataburger - Rip offs - Burgers Near Me - Gonzales, Texas

Ok this review is going to be a little mixed. First: the store is a little too small and gets way over crowded at lunch. Second: the staff is all walking around in a daze, almost lethargic. Third: the manager at the register is chewing on a straw while waiting on customers. Fourth: my food was good and as ordered but the table next to me got all screwed up and some missed all together. Fifth: the lady that waited on me has a hickey the size of a softball on her neck. Sixth......oh he'll, I'm tired of typing already. Sometimes good good has a lot to overcome. read more

Whataburger - a person in a fast food restaurant - Burgers Near Me - Gonzales, Texas

Only reason for one star is the polite young lady who was our cashier for our lunch. Otherwise I would want to give ZERO stars. Worst Whataburger experience. Nasty restrooms. Food was beyond mediocre. Rude staff person couldn't be bothered to put a lid on a shake i bought as a second transaction. He had to be specifically asked to help me by the young lady who was literally working her behind off serving, cleaning, and checking customers while he walked around in the back playing on his phone. read more

Seriously who's out of Dr Pepper?! This is Texas and that's just wrong! Then it took 20 minutes to get our breakfast! It's breakfast time so what takes so long?!We did drive thru. There wasn't even anyone inside eating! read more

So I went to whataburger on a Saturday after 11pm and tryed to order a breakfast burger but got told they don't serve breakfast at night so I had to order online just to get the breakfast burger now today I go and it's a Tuesday and after 11pm and tryed to order a bread thing and got told no and when asked why they don't serve breakfast on weekdays okay since when was this a rule because sounds like they just want to be lazy and not do anything read more

Waited 50 min for my food. and the employees are in there just gossiping like they don't have a big line of vehicles waiting outside. I've never had to wait this long for fast food. This is nuts. read more

3 stars because I love whataburger but I don't love this location. Managers are trash rude and never wrong. The tallest manager is always putting his hands on the shoulders of the young girl employee. He also threatened employees with losing their jobs if they act a certain way. The younger manager with the ponytail is to cool for school to be friendly to customers unless it's a pretty girl. Food is always wrong in drive thru. Buns are soaked with grease. Burger topping just piled on one area. Needs new management now. read more

Whataburger is a Texas staple. What sets this one apart is the fine staff. Wonderful experience. I ordered my food wrong yet they did not hesitate to fix my error. Good old customer service. Can't rate it highly enough. read more

There where flys all over the fry's while we were ordered our food. When we wanted a refund we waited over 20 mins to get a refund. When I asked how much longer one of the workers st read more

Second time to visit this place in a month. Went through the drive thru and it took around 30 minutes each time. Had to pull up and wait for our food to be delivered to the car. When it was delivered, the employee handed is the sack, said nothing, and walked away. I can spend my money and my time elsewhere. read more

The dining room was closed at 11:27 pm when we tried to go inside to eat. There were employees sitting down at the dining room tables and they refused to open the doors for us. Friday nights are one of the busiest nights of the week. I guess this Whataburger doesn't need our money. We left and went to Sonic right down the street. They were happy to serve us! Sorry Whataburger, you lose!!! read more

Waited over 45 minutes for 2 taquitos. They only take two orders at a time in drive thru. Slowest location I have ever been to. Would not recommend this place. read more

they done misplaced our order and we had to wait like half an hour for our food and i was pretty hungry ngl

Came here for breakfast and ate there inside. pretty clean restaurant and helpful, nice employees. they have enough staff on duty and everyone is working on something when not waiting on customers. it's obvious to anyone that visits that this whataburger is well managed. read more

I have been going to whataburger all my life, the biggest disappointment thus far has been cold fries. Today we were passing through and wanted whataburger so we found this one. We went through the drive through so we wouldn't take too much time out of our way. We were told to pull up to wait for our food. 15 minutes passes. My husband goes in to see what's the hold up. They say they are behind because they got a $100 order. 15 additional minutes later, I go in to check on our order and possibly ask for a refund. I see our food on the back counter. I ask again what's going on? They mention the $100 order again. But yet we didn't get any update on the timing. Finally they bag up our 4 bags in a big bag and ask what I had. I also say 30 minutes for fast food is ridiculous. Get back to the car, the food is cold! The cheese wasn't even melted on the burgers! I went ahead and take it back for a refund, because waiting for whataburger is one thing but waiting for COLD whataburger is just nasty. Needless to say we will NEVER stop at this whataburger again. If they can't handle a $100 order on a Sunday evening, I'd hate to see after a football game (there was a stadium across the street). Btw there were at least 7 workers behind the counter. read more

Just in case you were thinking about going next door to get a fancy new "cookie jar" shake from the Sonic in Gonzales; be careful, especially if you are old like 80+ because you will choke on the cookie pieces mixed in. You need to stay put and just enjoy your favorite whata-food with your favorite ain't or uncle. read more

On our way to Austin from Rockport and stopped by this Whataburger. Burger waa very Good and the restaurant was VERY clean!!! Super Nice people too! read more

Employee's tends to mess up on orders, I'm a local so I visit often, so it happens to me over and over !

Stopped by at 12:28 am however you could only be served via drive thru even though you could see employees walking around inside. I thought all whataburgers were all open inside at all hours. Not a very good idea. Maybe it's just the Gonzales location. read more

Terrible service. First I ordered a large milkshake and they didn't even give it to me with my order. Then when I went up to the front they gave me a MEDIUM when I payed for a LARGE. Then with my chicken they didn't even include gravy. I would rather lick a homeless mans foot before I eat here again. read more

Typical fast food. Texas tradition Whataburger. Everything is made when you order it, so be patient. Recently remodeled inside. Clean and nice. read more