We were staying at one of the nearby hotels so we came here 3 times during our visit. First time 4/5 We got two meals plus two separate shakes. The burgers were just ok and were not very hot. But the fries, drinks and shakes were good. The service was quick and friendly. Second time 5/5 We loved the shakes the previous night so much that we had to get another one the next day for lunch and they were just as good. Highly recommend the Dr. Pepper shake. Last time 2/5u Big let down, they complete messed up our order, gave my husband the wrong type of burger, forgot my gravy for my chicken strips and gave us diet soda when we ordered regular soda. Very slow and rude service. We would come back for sure for the shakes. read more

Not sure what's happened to this location, but the food is always cold and never fresh. When I order on the app, I always place it when I'm 2min away so I can wait at the location as they make it. Unfortunately, it's still cold. On top of all that...all our burgers was extra salty. Trash! read more

I like to order online so my food is ready by the time I stop by. Sent my order and headed over. Got in and sure enough...my order was just about ready to go. Whataburger with cheese, toasted bun, extra lettuce, extra onions, extra grilled onions, no pickle, and pepper cream sauce. They did a great job. read more

Whataburger - Whataburger - Fast Food Near Me - Fort Worth, Texas

Orders a large meal. Was shorted on fries, asked for spicy ketchup was told it was gonna be in the bag. Was told to wait in a spot and they'll bring the food out. When the food was brought out I was told the spicy ketchup and everything was in there. Went home and found out half my fries box was full and there was no spicy ketchup. Felt pretty intentional, employees are a holes for no reason read more

Downloaded Yelp just to leave this review btw. Went through for the buy one get one whataburger deal for whataburger day today. Guy in the drive thru said i had to order a second whataburger to get the free one. I told him it was buy one get one, and i just ordered one. He said i needed to order another one. So i said forget it, im not arguing with a high schooler about a burger. I get my food, the bun was stale, hard and seemingly squished flat. and then I found a hair in the burger. If i wasn't mentally stable i would've thought this was a coordinated attack. Won't be going to this location again. read more

Just don't even bother. It looks as terrible as it tastes. How did this even make it out of the kitchen. Where are the standards? read more

Whataburger - Jalapeño Cheddar #22 Biscuit Sandwich - Fast Food Near Me - Fort Worth, Texas

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After a fiasco of an experience at the nearby Braum's, I pulled in to this Whataburger. Haven't eaten at one in quite a while. Since breakfast was still being offered, I ordered two honey-butter chicken biscuits. My favorite breakfast menu item at Whataburger. Since everything is cooked fresh-to-order, the wait time was a little longer but well worth it. The food was delicious and, the restuarant was exceptionally clean and well-maintained. The service by the staff was also really good. I was actually impressed! Please eat here and don't waste your time with Braum's. read more

Quality seems to be not there. Mushroom Swiss was very salty and Onion Rings seems shorted. Would not recommend.

This location seems to not get a lot of positive feedback, but we had a great experience. The young lady working the counter was polite and we could tell she was new. She was still learning the job, but was very professional. The food came out hot and fresh. You couldn't ask for more from a Whataburger. read more

I was one of the first people in line for the drive thru. I paid I was told to pull up to the white line nothing odd, but then waiting long enough for 3 cars to get there food and drinks. And my order was missing a large onion ring. I went inside and a dude helped me get some and had to cook them fresh but hands BURNT onion rings also while I was sitting there multiple people were missing items I work as a bartender and you can get busy and rush but messing up that badly is insade 5 dollars for that crap, would have rather given it to my dog to chew up. It's not even fit for my dog to eat read more

I'll give them 4 stars. Their chicken strip sandwich is okay, but their burgers are good! Fries tasted fresh! Long drive thru line so prepare to wait or go inside. I love their ranch and spicy ketchup. Although they were slammed, they politely explained to me what their picante sauce is (salsa, it's okay btw) and if I needed any other condiments. read more

Whataburger - Honey barbecue chicken strip sandwich. It was okay. - Fast Food Near Me - Fort Worth, Texas

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I love this location, right up the street from my house! Their fries are always fresh, granted we have to wait every time we've gone. Pro tip: don't order fries or hashbrowns unless you're willing to wait a bit. Im so serious, every single time we've gone we've had to wait if we've had anything that has to be fried. Not a bad thing because you know they'll be fresh and hot, but if you're in a hurry it can be frustrating. Their burgers are soooo good though! I order the Monterey melt with regular ranch each time. I also like the avocado burger, sooo delish! The cashiers are normally friendly so that's a plus as well! If you're looking for a good burger, go here! read more

Worse Whataburger ever! Always a problem. This store needs to be shut down, employees hired that know what customer service is and how to provide the correct condiments. Order taquitos, you don't receive salsa; order pancakes you don't receive syrup or butter; order hash-browns you don't receive ketchup. I know they are trying to cut food cost, but if customers don't eat there they won't need to cut the food cost. When you ask if the condiment's are in the bag; you're told yes and then get home and they're not. read more

Hannah that works the front was a breath of fresh air, and have fabulous service. Made my experience today, the best one I've had at Whataburger. Thanks so much Hannah read more

Ok it's a year later, & it's the closest Whataburger within 10 miles from me, so I thought I would try it again, my mistake! My original order was wrong not even close to what I actually ordered. I drove back up to the store and waited in the drive-through for well over 30 minutes, and I had to repeat my order four times, maybe five. The manager snatched the wrong burger from my hand and flung it into the garbage with my receipt. I finally received my replacement order after at least 45 minutes total time. The line of cars behind me wrapped around the building. Worst Whataburger ever! It's eight months later, and it's worse! I can honestly say there is retaliation for a bad YELP review. Once again sent to the outside lane while people behind me were served first. Fries are always ice cold. This time my bag was filthy dirty!! See pic - UGH!!! read more

Whataburger - Bottom of bag is also soggy! UGH!!! - Fast Food Near Me - Fort Worth, Texas

at 3:00am after waiting 10 minutes waiting for someone to come to the speaker Older man comes speaker was rude as if I didn't want to be there than before I even before placing my order i asked this old man so take apple pay or do i have to come inside. he proceeds to tell i don't have to come inside and we can do at the window. Just for me to wait in the line to tell me i was going to have to go inside. read more

Used to be okay but lately, service has been REALLY slow. I expect to park in the drive thru but waiting for my food for 45 minutes? That's ridiculous. Especially for cold food. The weirdest part is that there's usually 7-10 people working in the back (from what we can see from the drive thru) but only *maybe* 3 people (one of which is always the runner) actually working. Feel like they should get that sorted out.. Really disappointed in this location. read more

I went to the drive through. I ordered a breakfast on a bun and a biscuit and gravy. I was the 4th car in line. It was at least 10 minutes before I received my food. The girl at the window was pleasant and courteous. I got home and was ready to eat my biscuit and gravy. The only problem was I didn't get any gravy! Just the sausage bits that you mix into the gravy! The biscuit was over cooked as well. The only saving grace is that the BOB was perfect. This specific location has issues. read more

Whataburger - Sausage gravy with no gravy! - Fast Food Near Me - Fort Worth, Texas

I saw all the previous reviews and comments and I thought let me still give this a try. It's the closet one. We had been going to the other whataburger in Watauga, but last night we just wanted shakes. Surely they can't mess a shake up. Two banana pudding shakes came out like two banana pudding milks. Shake was watery, powder not even fully mixed in and clumps just sitting at the bottom. The line wasn't even long and they clearly could've took their time and made a decent damn shake. But I'll tell what they do have, ATTITUDE!!! If you want some ATTITUDE with a side of ATTITUDE they got that!!! Poor customer service, not friendly, rushed out food with no care. Do yourself a favor and go to the other whataburger cause places like these with this many bad reviews will probably give you food poisoning from the lack of everything. read more

Terrible service. I placed an order online, was told it would be ready in less than 10 minutes. Showed up 15 minutes later. It was not ready. The counter girl asked my name, disappeared and never acknowledged me again. She took someone elses order that was a walk in, he got his order before mine. 3 other people ordered after him, and I finally asked about mine and it was just sitting there. Do better. read more

Never order here they will never have your order ready you will always have to wait I. The drive through here with no apologies why your order took so long even though you ordered mobile, my opinion go somewhere else you will regret it! I drove off! read more

Waited in the drive though for more then 10 minutes. Pulled up to park and go inside 4 employees in the dinning area ran off. WHY The dinning area is locked the graveyard shift isn't the best! read more

I came here with high expectations after a classmate told me What a burger was better than in and out. I tried this one. They made my request of a low carb style lettuce wrap. However, I was not impressed. My burger was average. The place was dirty though. read more

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I cannot give 0 stars. The cook li e is so messed up 5 orders 45 minutes still no food. People whi came i. After me got there food. Drive through just as messed up. Avoid at all costs. read more

Better than In-n-Out Burger! Green Chilie Burger is the best! God Bless Texas! read more

Whataburger - Not quite like the advertisement! - Fast Food Near Me - Fort Worth, Texas

This is my second time at Thomas place once in New Mexico and now here in ft worth tx. So after waiting 20 mins for a burger I got mine it was hands down the worst burger I have ever had the bun was smushed, the bacon soggy and the cheese in melted. The fry had no crispness. This is the last time I will ever come here if you e herd it was good it's not go anywhere but here. read more

Wow, haven't went to Whataburger in a while and decided to stop in. The food was terrible. They are always slow like they are making it fresh but when you get it the burger is cold and the fries are hard. I got the #1 with cheese and with 3 cars in line they were in full scramble mode. We had to pull forward and wait. This food had so much salt on it you couldn't even eat it. There were hardly any vegetables on the burger and this cold meat and cheese combo sucked. Enjoy the drink because that's what you are paying 9 bucks for. They have really fallen off. I'm sure they will blame it on Covid. read more

Soooo frustrating when they mess up your order and you don't find out until you are 10 miles down the road! We went through the drive through at 8:15 on a Monday morning. Guess I should have checked the reviews first. We ordered 2 sausage egg biscuits and 2 coffees, and it took forever. Got on I-35 heading south and then opened up our order, they were both bacon egg biscuits. I don't know how you mix up sausage and bacon. We had gone way too far to go back. So then I tried a sip of my coffee and it was stone cold. Not lukewarm, but cold. We had to stop at QT and get a new breakfast. I called the manager but he just said "sorry" and nothing else. Not coming back to this location ever, it sucks. Do not go to this Whataburger. read more

Ok so first of all my girl and i never really like coming to this whataburger because they always mess up our order or take forever and we just know the fries are gonna suck but I mean we still eat the food however it comes out because it's fast food who cares right. Well tonight was something else. Never out of all the years that I've been eating fast food have I ever felt like I've had to make a review about a place and especially not a whataburger. I mean it's a fast food restaurant mistakes are easy to make. But tonight I was in line waiting forever like usual after placing my order and as I got closer to the window I was seeing cars pulling into the 2nd lane. I just assumed it was ok to do that because some fast food restaurants now like cfa allow you to do the same for payments plus I didn't see any signs or whataburger employees out there telling anyone that it was the online order lane. So I pull into the lane and the manager starts shaking his head at me through the window and comes out the side door and asks me "why did you do that? Why would you pull into that lane? Did you place an online order?". I tell him no and that I didn't know it was an online order lane. He then asked me again " So why would you pull into that lane?". And I get it, I accidentally messed up their rotation or whatever but he could have simply asked me to scoot forward back into the first lane and I wouldn't have minded doing so and just continuing to wait for my order. But instead he wanted to question me like if I was dumb or something. Then he goes back inside and through the window he asks me what my order was, I tell him and he just looks at me and waves his hand as If I didn't answer his question so I repeat myself and half way through my sentence he just walks away and tells another employee to make my order. He then comes out with my order and as I'm trying to apologize and pay he just walks away. Now Im a server/ bartender at a very high volume restaurant and I get it people will come in and do something inconvenient every now and then. But I have never intentionally tried to make someone feel dumb or expressed how annoying their mistake was. I get it they were busy but it was an honest mistake that could have easily been fixed. I mean I was more than willing to move my car however they needed me to to help fix the problem but instead the manager wanted throw a fit and be rude. The whole thing was just childish and unprofessional. So just an fyi whatever you do guys DO NOT pull into the 2nd lane unless you've made an online order or else you'll have a manager throw a hissy fit and give you free food. read more

Very clean, courteous and efficient staff, excellent service! Love Whataburger and this is one of the best locations I've been to! Service with a smile even at 1 am. And obviously-- food is tasty! read more

When here three days ago and went thought the drive thru I was there 45 min. To get my food they must have made it when I ordered it the tortilla was dry and hard today tried going in side after 10 min. Left with out ordering is this a Yankee thing this started when it was sold to a company up north read more

Drive thru took wayyy too long. Ordered two shakes. Received two melted shakes with all the syrup at the bottom and not mixed in.

If I did t have to pick a star I would. This place is so slow. Is there only one person working but seems taking an order takes forever. When you get to the window it's just as slow. I've driven off on more than one occasion. This is the only Whataburger on my way to work. Like this morning. This is not fast food at all. read more

I live close by and frequent this whataburger, it has been fine up until the other day. I went in to order food before work and ordered my food, when I opened up my burger there was ketchup all over the outside of the bun and I was like what the heck. So I went back inside and told them about it and they made me another burger. What completely disgusted me was that every sandwich they made was getting dragged across the same steel counter top which was not clean to anyone's standard. I refuse to go back to this location because I've seen other business build sandwiches and I am pretty sure this is not common practice. read more

This is the slowest Whataburger ever!!! It's right down the street from where I live and I never go there if more than 1 car. I went there this AM and was in line for 10 minutes and no one moved. They have been like this for years and complaining does nothing. Horrible staff to be this slow at 4:300am. By the time I got out of line there were about 5 more cars behind me. Not worth the trouble. read more

HECK NO!! Waited in a long line so you would think the food would be fresh... NOPE! Even pulled up to spot 1 to wait on our food and it was still freaking cold! On top of that, they gave the spiciest sweet and sour to my child for her kids meal. Ridiculous! She was crying because it was so hot. Also, they asked "would you like spicy or regular ketchup" before we moved up to spot 1 to wait for our food and we said "yes, we needs regular and LOTS of spicy, and we order other sauces as well, and do you think we got those? NOPE! Not one damn ketchup or other sauce we ordered. Pretty disappointed we spent 35$ and waited that long for cold food and no sauces. Pretty damn sad read more

The all time worst whataburger I have ever EVER been too. Any time of the day the all time slowest service on planet earth

This is the most inefficient whataburger ever. We order online and it took over 30 min for our order to be ready. Absolutely ridiculous!!!

Good location, only twice out of dozens of times have they missed or mixed up something on my order, always correct it immediately with a wonderfully polite staff read more

Worst burger I've ever eaten. Cold burger that took 20 minutes to get. Matters me wonder why it took 20 minutes to get the burger, they where not cooking it, why did it take 20 minutes to get? Fries where not not warm either and didn't offer ketchup, they just took my money and then had to wait 20 minutes to receive the food. read more