Most amazingest burger I've ever munched on. It's in the same class as cookout in my humble opinion. The portions are rather large but given the price it should be. No clue how anyone can tell me these burgers aren't bangin! read more

I had a DoorDash pickup order that I placed for myself. I went through the drive thru and asked about the order, they said to pull through. They opened the window no greeting at all shoved a bag at me,someone else's food, and slammed the window shut. I sat at the window for a long time before they came back to ask what the issue was. They snatched the bag back and told me I would have to come inside to get it. read more

I can through really late and Aubrey had excellent service!!! actually made my day!!! he needs a raise!!

The hamburger was better than expected. Soft bun, juicy patty grilled just right!. Fresh veggies and melted cheese brought it all together. I added a side of fries, which came out hot and crispy. Fast service and fair pricing.! read more

The service is extremely slow. I ordered food at 9:39 for curbside. Arrived at 9:45. It's 10:00am and I still don't have my order. There's no cars in drive through. This isn't the first time either. read more

There were only three cars ahead of me on a Sunday evening. Service was very quick and the bag was packed very nicely and neat. As I know the burgers are cooked when you order, the slight delay in the line was very expected. The burger i ordered was quite tasty. It was perfectly dressed, not too much on it, but not too little. The fries were fresh out the oil. It was a basic burger experience, I didn't expect to be knocked out of the park, but I got much more than I expected. I did find it weird that I was asked if I wanted my change (just about 12 cents, but still...). I guess kids don't really use cash much anymore. I also was not given any napkins, but since i was heading home, that is fine and i used what I had at home. Had I been travelling, maybe that would have been an issue. read more

Horrible experience, locked all outside doors when it's a 24hr food place. Never did anything the doors were locked before coming. Sounds like they are just to lazy to do the job they're getting paid to do. Staff were very rude for absolutely no reason! read more

It's 11pm and they would not let anyone in even if they were buying something. If you ask me it seems like they are just too lazy to take more customers. Understaffed and lazy this is supposed to be "24 hours" read more

I've only been here 2 other times - the first time was not very good, but they had just opened and were constantly packed. The last time (some months ago) was much better. I had ordered a bacon cheese burger which was enormous and very fresh and tasty, and the bacon was even very crispy! After a long and busy week, I figured I'd treat my self to another one of those delicious burgers! Sadly, this visit was more disappointing than the first one The bacon was very limp and soggy. This was sad and honestly, a bit unappetizing. Didn't care to finish it. My food came out in a reasonable amount of time, but the fries were stale and cold as well as the burger. Obviously not at all fresh (based off temperature and texture). Might depend on who's working and when, but I don't eat here enough to be able to draw any accurate conclusions. read more

Everyone here is so nice and really cares about the customers. Best Whataburger I have had in a minute.

I was skeptical yet excited for a new Whataburger to come in BR. I imagined lines for days, so I planned to avoid the Burbank location for a few months. But my friends were dying to be a new customer along with everyone else. So with hesitancy, we came on a Thursday night and waited in the drive thru line. Trust me, it looks worst than it is! But, you shouldn't come if you're already hungry. I am a picky hamburger eater: meat and cheese only please! Yet the Whataburger staff got my order correct with zero issues and no rude customer service! My friends and I also tried the Dr. Pepper shake which wasn't too bad either. Maybe once the hype dies down, (if it does die down!) I'll return soon. read more

Why open a restaurant 24 hours a day if you're not going to provide at least average service? The two Baton Rouge locations offer terribly slow service with rude, unfriendly people, probably exhausted of running a restaurant staffed with maybe two crew members. I waited over 5 min for a biscuit until I asked for my money. The lady at the window finally told me they were out of biscuits and would take another 10-12 min. Never bothered to inform me! That was Siegen Ln, Burbank is just as bad! read more

Thank you Courtney. really knows what she's doing always puts a smile on my face with her great customer service.

Worst service. Second drive thru order lane is open but not attended to all while super busy. Many customers waisted time waiting. If you have somewhere to go after, don't go here read more

Horrible location and staff. It should be illegal how horrific this location is. Terrible wait time and customer service.

Okay, giving a chain a five star review is tough for me, but Whattaburger ALWAYS can be good and is often really good. But here, The employees are wonderful and go out of their way to help you get the food of your dreams. It is always packed and many places with get stressed, but here they still remain friendly. And the food is hot abs fresh and made just for me. read more

If I could've given them a 2.5/5 then I would've. I was so excited when they said they were opening one near LSU bc I work really late but it has been a let down. I've been when it is packed and when it is slow and either way it takes wayyyyyyy longer than it should. I got stuck in the drive through for 27mins one time with only 4 cars in line. Wait time is ridiculous every time. As far as food goes it's always pretty good but for some reason I think the seigan location always tastes better. read more

Honey butter chicken biscuit cooked to perfection. If perfection to you is being put at risk for contracting salmonella. Disgusting. read more

Whataburger - Honey butter chicken buiscut - Burgers Near Me - Baton Rouge, Louisiana

Ive been here three times now and every time they get my order wrong. I also have been over charged every time I've been here, requesting a small and getting a large. They ran out of cups the night before so there was no way to get a shake/drink. Not to mention the food not following the receipt or my order just being taken completely wrong. . read more

How can one city get a fast food chain so wrong. I was hopeful with this new location but it seems to carry the same tone as the other off Siegen. Mediocre service and my order was wrong in 3 different ways. (You gotta try to do that) As a native Texan, I've never had whataburger experiences this bad back home. read more

0 stars. Waited in drive through for 30 minutes without moving. Management obviously needs work.

I love this place and frequent here a lot for a quick breakfast that's cheap. I think the management here is struggling because I went (3/1/23) & they served me my coffee in a soft drink cup with a straw and it was not even luke warm to drink. A few months back they ran out of coffee in the AM and it took 7-8 minutes to get the coffee. read more

With this level of customer no service, it will not be long before the plywood is put on the windows and the for sale sign is put on the building. While on the phone with Whataburger corporate they heard the worker say I don't care I just work here. read more

No matter what time of day it is, whether it's busy or you're the only one in line, it takes forever. The only reason I would be willing to wait this long is if the food was actually good. It was so much better when they first opened, but now burgers are put together so sloppily and fall apart. Disappointing because I was very excited to have a Whataburger at this location. read more

I wish I could give it 0 stars. I ordered and got cut off, then they refused to add extra items at the window because it was "too late" however it took them another 10 minutes to get our food out. Got the order, wrong. Ordered a patty melt, got a burger. Don't even bother coming here, take the drive to Siegen. read more

Actually the worst fast food place in Baton Rouge. I have been there 3 times, and they have failed to get my order correct once. I sit in line for an hour just to get the same thing every time. read more

Don't bother telling them what you want or don't want on your burger because they are just going to put whatever they feel like on it.

Consistently slllowwww. They should ask for some tips from their neighbor chic-fil-a

I hate when they pull you into outside lane. I've been sitting here watching seven cars on inside lane get their food while I wait for my burger and fries. A simple #2 order with no special instructions. I usually eat here every week but after the same treatment three weeks in a row I'm not coming back. read more

i dont think ive ever been offended by a drive thru speaker, but holy shit. literally the worst attitude and service ive ever received. amazing food and service by other employees, but she definitely had a bad day bruh. tell her to keep it at home. food bussin tho. read more

Overall I love WAB. But recently these past couple of times i've been going, their chicken strips have been dry and tasted old.

had me pull up out of line, did not put ketchup in the bag even though I specifically asked for it

I'd rather drive a half hour to the other Whataburger, this one is so slow and pathetic. It's sad to say as a Baton Rouge resident my whole life I've had to accept almost every fast food restaurant service is here other than chick fil a and most canes read more

Last night, March 7th 2022, I went through the worst fast food experience in my 22 years of life. I pull up to whataburger at 11:00 PM. I get in the right lane, I then realize the left lane appears to be moving and the right lane is not. I then notice only 1 worker is working in the left lane while zero are working in the right. Roughly 45 minutes go by until by the grace of god I get up to the menu to order. I am waiting for another 30 minutes at the menu calling for anyone who works there to answer and take my order so that I may have even the slightest glimmer of hope. Nope. The lady in the car behind me walked back to her car after going inside for 30 minutes to order and she told the workers that there were customers waiting and starving. By this point my level of hunger is reaching that of Ghandi. The lady behind me said that the workers essentially brushed her off and said "Okay". I have never witnessed such stupidity in my life I mean if someone would have told me over the speaker that they were working on it then that's one thing but nobody answered me for 30 fucking minutes. I cannot comprehend how dumb u truly have to be to run a fast food restaurant that terribly. I left around 12:15 with no food after pulling in at 11:00. I went directly to canes in which I ordered, payed, and got my food in roughly 3 minutes flat. To the Whataburger on Burbank, I truly hope y'all find a solution to this problem because last night was the biggest display of disrespect and incompetence I have ever seen in my life. I am giving this a 1-star review because I cannot give it a fucking zero. I would not trust y'all to take care of a hamster much less a fucking restaurant. I would say y'all lost a customer but them burgers be hittin. Nonetheless, fix this Titanic waiting to sink before Atomic Burger catches up to y'all read more

where is the spicy honey butter chicken biscuit. this is absurd if they don't sell that anymore.