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Lowell, MA

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What Do U Need?

3.9 (7 reviews)
Closed • 6:00 am - 10:00 pm

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7 years ago

Ray works hard and is very committed to the customer... he is experienced in all forms of construction and his prices are realistic.

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13 years ago

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Hancock Building Associates

Hancock Building Associates

(5 reviews)

Hancock Building Associates and their team did an outstanding job on our home remodel and addition…read more From the very beginning, Darrell, Kevin, and the entire crew were professional, responsive, and incredibly detail-oriented. The project was exceptionally well planned, and they completed it ahead of schedule with exceptional quality and craftsmanship. We especially appreciated how thoughtfully they worked around our family while we continued living in half of the house -- that flexibility made the project affordable and manageable for us. Throughout the process, Hancock seamlessly coordinated with our architect and structural engineer, showing great flexibility and a true commitment to quality. The results have been amazing -- we're already making full use of the new space, and neighbors have been stopping by with compliments, with several saying they're planning to hire Hancock themselves after seeing the impressive work and speed of completion. We couldn't be happier with the outcome and would not hesitate to recommend Darrell and the Hancock Building Associates team to anyone considering a project in the area. We'd definitely work with them again!

hancock building associates may be great at what they do personally never used them…read more while driving home on Rt 3 last night I had one of their company trucks fly up behind me, I could not move over there was a car to my right (2 lane highway) when I finally could the driver of this truck and this company made sure he slowed down to get beside me and give me the middle finger. If this is how you treat people on the road I can only imagine the disrespect for customers

Donaldson Home Improvement - exposed electrical

Donaldson Home Improvement

(13 reviews)

we hired Donaldson Home Improvement to build our house on Cook St Court in Charlestown. We broke…read moreground and started the foundation this past April. We received our occupancy permit October 13. With the problems that occur during city building Donaldson Homes did a fantastic job. They we extremely cooperative with the neighbors during construction. Mr Donaldson was very helpful in picking out kitchen and bathroom designs as well as the final finish work. His crew of workers from the helpers to the finish carpenters are excellent. I would highly recommend Donaldson Home Improvement to anyone. James Andrea Charlestown

Since moving in, I have encountered numerous issues with the home that were neglected to be…read moreproperly addressed during the construction; including, life safety issues. One potentially life threatening issue was that there were live wires in the outside hvac electrical box that were not capped or connected. In addition, there were 10-12 other wires that were left uncapped at the main panel. This is a serious issue that potentially could have not only caused a fire but could have electrocuted my children or myself if I did not hire an electrician to inspect why the mini split did not work. The home was sold under the assumption that the mini split system was running; however, when I went to use it recently, it was not connected. According to my electrician, there are multiple electrical issues and he does not think an inspector would have signed off on this or that a permit was pulled. Another ongoing issue has been the plumbing. According to the plumber and a drain specialist that I hired, there are multiple issues with the plumbing that were not properly taken care of during construction. I have had serious drainage issues and have had to pay both of these contractors to remedy issues that were overlooked by your company and/or your subcontractors. Both agree that shortcuts were taken during construction and the plumber did not address the drainage piping correctly. Nobody can understand why a sewage grinder pump was installed for the downstairs bathroom when there is a gravity drain about six feet away. Most municipalities require gravity drainage to be used unless it is not possible. This may be part of the ongoing issue with the drainage. Plumbing was something that almost set back my closing date so it is apparent there was an issue that everyone knew about. In my "finished basement" I already have water and mold. This area is my bedroom. I am distraught over the lack attention and detail Mr. Donaldson so vehemently ignored. Mr. Donaldson agreed to come to my home to see the issues, had me wait all day and never showed. He scheduled a second time, and again was too busy. I am completely disheartened with his business and lack of etiquette when it comes to scheduling.

What Do U Need? - contractors - Updated October 2026

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