I two starred a Glasgow W H Smith for the same reasons as I'm two starring this one. Why change the habit of a lifetime? So here goes, guys - this chain is daylight robbery!
Outposted in railway stations like snipers, they're shooting at a hurried, frenzied market of commuters who would rather pay 2 pounds for a 500ml bottle of water than be parched for an hour. Perfectly understandable that customers use it in desperation, but every time I'm in W H Smith my purse weeps. It weeps out pound coins to this putrid rip of a corporation because I have been a silly-billy and caught myself short at the last minute.
The staff are always really nice in here and I feel sorry for them, knowing that they will bear the brunt of customer frustration regarding the inflated prices. They have a good selection of books in here that are, shock horror, the only items at a reasonably average retail price. But if you buy a Mars bar, you can kiss goodbye to your integrity since you know you shouldn't have to pay a pound for a bar of chocolate! Unless you're looking for a light read on the train, go to Boots or the supermarket! I can't believe this shop is allowed to charge the amount it does! read more