Just today my fiance and I went in and looked at a cape he was interested in. I popped out for a cigarette while he asked how much it was. When he found that this plastic/polyester cape was no less than £35, my fiance said it seemed quite pricey for the fabric it was and asked if he might find something similar anywhere at a lower rate. The manager told him literally to Get out and (apologies for the language) Piss off. My fiance asked to talk to the manager at which the man replied You can talk to my ass.
I stood outside hearing my fiance's livid account and decided it was only right to complain to them in a reasonable way and see what they said: I went in and calmly asked who he thought he was, talking to his customers like that and that my friend had been kicked out for only asking a question.
...Well, THIS is what the manager said:
Shut your bum and piss off. THREEEE times he said these exact words by the way, after I asked Excuse me, dumbfounded. I neither did nor said anything nasty, loud or half as rude as what he did, but he threatened to call the cops just because I was making a complaint!
How he has ever kept his business going with such an unreasonably hostile attitude, I do not know. I am going to make an official complaint to the necessary bodies because this is completely unnacceptable. I am still in shock over this experience. I have given this review online because I think it only fair to other consumers in Edinburgh. read more