There was a very long line for this pretzel stand so I decided to wait in line. The wait was long…read morebut they smelt so good. but then they ran out. we have already gone into the third quarter after skipping halftime waiting in this line. But then they said "The wait will take anywhere from 30 minutes to 1 HOUR to get a refill on pretzels originally they said it will take 15 minutes. We ended up getting a pretzel at a different stand.

We stumbled across the Ben's stand at a TCU game last year. We've had to wait a whole year,…read moredreaming of Ben's pretzels, until we could get another one. We went to the first TCU football game this year, and Ben's was every bit as good as last year. This is the best thing you can eat at a game. I really wish every other stadium in the area had a Ben's stand. I felt so bad for people I saw at the game that had the usual dry pretzel you can get anywhere, knowing that they should have just walked a few extra feet to get a Ben's pretzel. The cinnamon sugar pretzel is the best thing you can ever get so you should get one now.

A rare stand alone store that isn't in a mall or airport! Located in the Basswood shopping area and…read moresort of behind most of the major retail stores like Starbucks and Chipotle, Auntie Anne's has seating available with a few tables for your pretzel jones. There is also drivethru service available as well. Good customer, and an even better product that is reasonably priced. So glad that Auntie Anne's is here in Fort Worth, and not in a mall food court.

The workers were friendly enough…read more They did give us a rock hard pretzel while we waited for our other pretzel to be baked since they ran out. It's bizarre that they gave it to us in the first place considering how hard it was. But when we told them they replaced it with the fresh ones. It would have been nice to know that they were putting the pretzels IN the oven. When we ordered they said fresh pretzels were just coming OUT of the oven. Thank goodness we weren't in a time crunch considering it took 15-20 minutes to get our pretzels. They did offer us a free lemonade for the wait. Which was nice, but again, knowing before hand would have been nicer. All in all, not quite sure we would return. Seems like $30 something dollars for a long wait, 3 pretzels and 2 drinks is outrageous. Would rather have a while meal than a snack for that price.

Delicious pretzels! My favorites are the cinnamon sugar…read morepretzel & sweet almond pretzel Came to this location for the first time and it was booming. (Never stood in line for a pretzel before.) The good thing about a booming pretzel place is that you'll always be getting FRESH pretzels! I ordered a cinnamon sugar pretzel and waited 5 mins for a nice and hot fresh batch. YUM! *** TIP: SIGN UP FOR AUNTIE ANNE'S PRETZEL PERKS *** - free birthday pretzel - free pretzel for National Pretzel Day - free pretzel when you make your first purchase and scan your perks card - random deals throughout the year

It's been years since I've stopped in the Mall while shopping and got a pretzel here. I like all…read morethe flavors they have to choose from, the hot dog ones, and mini ones. I'm not a huge fan of the cheese sauce, but it's ok.

not my favorite pretzel place in the mall, still pretty good though. the pretzel was big and…read morebuttery. i got the orange dreamsicle drink and it was okay. the placement of this place is kind of weird, since it's smack dab in the middle of the mall by the elevator. it was loud (not surprised, it was the mall), but i was still able to hear the guy talking. the guy who took my order was nice and friendly. i'd probably rather go to auntie anne's or smetzels but i would still recommend trying wetzel's.

From the owner: Since 1994, Wetzel's Pretzels has been serving up hot, hand-rolled soft pretzels made from fresh…read moredough and baked to golden perfection. With 340+ locations, we're your go-to spot for fresh-baked snacks, mall treats, and pretzel perfection. Stop by your local Wetzel's Pretzels in Arlington, TX for buttery pretzels, pretzel bites, and icy lemonades. Always hot. Always craveable.

Amazing service; very quick. They gave me exactly what I ordered on time. They gave me some really…read moreamazing batch of cinnamon bites; so yummy!! They were playing Taylor Swift and Gracie Abrams while I was waiting in line.

Horrible customer service. Went to order and was told they were out of it. No cook time just…read morecompletely out. Then proceeded to ask for another item and they said they were out of it too. All of this was said in a nasty tone as well. Won't be back here.

Wish I could give it zero stars. The customer service last night was so rude. You would've thought…read morewe showed up 2 mins before closing. They still had 50 minutes left. Telling us they aren't making anything else and when we got home to eat our cinnamon pretzel bites there was an ungodly amount of cinnamon. We had to throw them away. We would've got instant diabetes. I've been here a few times and haven't had this issue, idk what their deal was last night. Tried to call for a refund or reorder but their phone isn't working.

Their customer service is incredibly unhelpful, with staff showing little interest in resolving…read moreissues or even acknowledging concerns. To make matters worse, they regularly close up shop a full hour before their posted closing time--completely unacceptable.

I went to Auntie Anne's and honestly wish I hadn't. The pretzel tasted like it had been sitting out…read moresince yesterday hard on the outside and weirdly soggy inside. I asked for a fresh one and the employee just shrugged and said, "they're all like that." The place itself wasn't any better... trash overflowing, tables sticky, and the floor looked like it hadn't been cleaned in hours. It also took forever just to get my order, even though there were barely any people in line. And don't even get me started on the lemonade it was so watered down it basically tasted like slightly sour tap water. 0/10 experience. I'd rather eat a gas station snack than go back.

I got to the door at 5:33pm. Keep in mind the outlet closes at 6pm. A boy came to the door and told…read moreme they were closing. I asked if I could get 1 pretzel .. especially since I drove to the outlets and got here pretty much 30 mins before closing. I was told "they're going to go ahead and sale what's left".. he really just wanted to close early. I'm very irritated. If it was 5:55 or 5:58 pm I would understand. But coming at 5:33 and being turned away was a waste of time, gas & overall rude without even giving me a chance to get 1 pretzel! I expect a response and would like a free pretzel for the inconvenience. I'm actually very irritated.