not my favorite pretzel place in the mall, still pretty good though. the pretzel was big and…read morebuttery. i got the orange dreamsicle drink and it was okay. the placement of this place is kind of weird, since it's smack dab in the middle of the mall by the elevator. it was loud (not surprised, it was the mall), but i was still able to hear the guy talking. the guy who took my order was nice and friendly. i'd probably rather go to auntie anne's or smetzels but i would still recommend trying wetzel's.

From the owner: Since 1994, Wetzel's Pretzels has been serving up hot, hand-rolled soft pretzels made from fresh…read moredough and baked to golden perfection. With 340+ locations, we're your go-to spot for fresh-baked snacks, mall treats, and pretzel perfection. Stop by your local Wetzel's Pretzels in Arlington, TX for buttery pretzels, pretzel bites, and icy lemonades. Always hot. Always craveable.

I went to Auntie Anne's and honestly wish I hadn't. The pretzel tasted like it had been sitting out…read moresince yesterday hard on the outside and weirdly soggy inside. I asked for a fresh one and the employee just shrugged and said, "they're all like that." The place itself wasn't any better... trash overflowing, tables sticky, and the floor looked like it hadn't been cleaned in hours. It also took forever just to get my order, even though there were barely any people in line. And don't even get me started on the lemonade it was so watered down it basically tasted like slightly sour tap water. 0/10 experience. I'd rather eat a gas station snack than go back.

I got to the door at 5:33pm. Keep in mind the outlet closes at 6pm. A boy came to the door and told…read moreme they were closing. I asked if I could get 1 pretzel .. especially since I drove to the outlets and got here pretty much 30 mins before closing. I was told "they're going to go ahead and sale what's left".. he really just wanted to close early. I'm very irritated. If it was 5:55 or 5:58 pm I would understand. But coming at 5:33 and being turned away was a waste of time, gas & overall rude without even giving me a chance to get 1 pretzel! I expect a response and would like a free pretzel for the inconvenience. I'm actually very irritated.

Werner's Pretzels was a great stop for a quick snack! The pretzels were fresh, warm, and perfectly…read morebaked with just the right amount of salt. The staff was friendly, and the service was fast. You can really taste the quality and freshness in every bite. I'll definitely be coming back to try more flavors and dipping sauces!

While out shopping around the uptown village shopping center, I needed something small to hold me…read moreoff until dinner. Wetzel's pretzels have always been good for a quick finger food snack. This particular location or this particular day wasn't the best . It's a lot of teens that work at this location and there's a lot of playing around and unprofessional side conversations being had behind the counter, that makes it a little frustrating when you're trying to order. No sense of urgency or consideration for the customers who aren't interested in their what sounded like high school drama. I really do enjoy seeing teens out working making their own money, but I also feel that they have to grasp a better understanding that this is a job and not a hang out spot and that its some else's company that they are representing. I ordered the cheesy dog bites. Someone was in the back putting some together and told me it would be a 10-15 min wait. They were simply just ok, I feel they could have been cooked harder/longer, because some of them were doughy/ mushy and after eating a couple of them I realized that they tasted better when I ate each component separately. I Took the little weenies out , ate them and then the breading that surrounded them. I didn't really notice the cheese too much , but they were overall ok.

My first time getting Auntie Anne's, but I was craving something light and decided to grab a…read morepretzel. The line was pretty long, but quite quick to order. I ended up ordering a Jalapeño pretzel that came out to a little less than $5. The employees were patient and had great customer service. Before I checked out, they offered additional sauces as toppings that I declined. Not sure if they're pre-made, but I was given a warm pretzel within a few minutes. The pretzel itself was a little small, but quite buttery and filling. Worth stopping by for a quick snack!

Thanks for the review Christian B. I just now cancelled my intent to go there today because the…read morepretzels I was gifted for my birthday were delicious but any danger of hygiene risk plus a bad attitude, well, I'll just pass. Thanks again!

Auntie Anne's is by all means a mass market fast food pretzel. However, I've always been fond of…read morethem, so I could be writing this with somewhat of a bias. I typically get a plain one whenever I'm in an airport that has an active location. With mall culture as it were on the decline, the future of Auntie Anne's is certainly unclear. The Irving mall is no exception with regards to the inevitable and obvious end of the centralized brick and mortar era, with a rather herculean footprint and a clear problem with vacancy. Many AM business meetings will include some sort of sustenance, most typically bagels, donuts, or pastries. I find myself trying to change things up, and a box of Auntie Anne's pretzels are almost always a success. With most participants exclaiming, "Wow, It's been so long since I've had one of these!". While it's certainly a labor of love to fetch a box of them, I've had very good luck utilizing these twisted carbohydrate treats in motivating teams and winning over clients. While the Irving mall is approaching dereliction, I will come here from time to time just for a classic Auntie Anne's pretzel and maybe a highly caloric lemonade, or an entire box to accompany a Power Point.

It was very busy with only 2 workers. Given this mall does not have a food court. Workers did there…read morebest. They got some orders mixed up though. Pretzels were a little burnt but better than nothing because there wasn't anything else to eat. One thing that brought my attention was how the sausages were wrapped in a towel on the counter. To me that was a bit strange.

My favorite pretzel place! Always like buying extras to reheat in toaster oven. Yum!!!!read more

So we stopped at the pop up location across form Charlotte Russe. I was excited to get my almond…read morepretzel, something most locations sell out of quickly or just don't have when I'm there. Any way there were four people working but they all seems very much done with the holidays. It was over an hour and a half before the mall closed and they had not only already tossed their cinnamon sugar mix they were all very confused at what to do about the customer who ordered one. -she was in front of me- from what it looked like it was another mall employee who was on break. There was just a very terrible attitude and lack of customer service there that I was rather shocked. Pretzel was tasty though.