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    WetScapes

    4.0 (1 review)
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    Services - WetScapes

    Pool installation

    Pool maintenance

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    6 years ago

    Helpful 3
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    Water Wizard Pro

    Water Wizard Pro

    (6 reviews)

    University

    I scheduled for my pool to be winterized and I made appointment sep 17th of this month. Scott the…read moreowner of company called and said Jeremiah was out of town and backed up on jobs so I wasn't prepared at all. Then come sep17th Jeremiah came and I told him what his boss told me he acted he didn't know what I was talking about. So then Jeremiah and I agreed he could come Saturday I was fine with that he said was coming in the morning. Saturday afternoon rolls around he's saying getting his kids I said that's fine I let go. So then we agreed on Sunday. He texted at 9am and said he had drop off his kids and that he would come to do my pool. Needless to say he never came. 8 o'clock comes I text and say what happened to Sunday afternoon he said I text he back at 9am promptly so didn't come. I cancel my appointment and all he had say was OK. This company does not care about your time at all. They come when they want to come. I was so disappointed in the owner and Jeremiah that they could care less. ​​

    Scott was incredible in many ways from his level of knowledge of the pool chemistry to his…read moreprofessionalism and kindness. As a person who has pretty open access to areas of your home I felt completely comfortable giving him the keys to the castle. I have only had a pool for one season decided to use a service to help me open my pool this year. His prices are very fair he is very responsive. I really needed a wizard because my cover failed as I am a rookie. My water turned from a swamp to foggy clear in less than an hour. He made many trips due to my failed memory of a scheduled appointment. He never had a single complaint which I am gracious as I am planning a wedding, got a 4th dog an it's 2021.... I mean I've got excuses an get handled it with the highest level of professionalism. That's Water Wizard pros an specifically the great job Scott did!

    WetScapes - poolcleaners - Updated May 2026

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