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    Wetaskiwin Tourism Information Centre

    4.0 (1 review)

    Services - Wetaskiwin Tourism Information Centre

    Travel services

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    15 years ago

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    AMA Travel

    AMA Travel

    3.0(2 reviews)
    56.6 km

    I have been an AMA member for years and I definitely utilize their services as much as possible…read more I have booked numerous trips with AMA Travel and I have always been happy with the process and the results. The process is simple; they pretty much do everything for you. There are times when I have had specific requests (I want a resort that has this but not this or I want a hotel that's close to here) and they have always catered to them. They narrow my search and present me with the best options - it's that easy! I've always enjoyed the trips and recommendations from my AMA Travel agents as well. When I went to Mexico, my agent recommended a certain tour. We did the tour and we absolutely loved it! The AMA also has travel gadgets and luggage available at their travel desk. My last trip was to Las Vegas and my agent emailed me (I told her I preferred email) to see if she could recommend any shows or places to eat. I asked her about some shows, decided on a couple and they turned out to be fantastic! I really like the AMA as a travel service because they make everything easy - they way it should be. Why go somewhere that is going to complicate things that don't need to be complicated? AMA Travel is fantastic and I couldn't be happier with them!

    I laugh how the "bad" reviews are hidden on here but hopefully people find this and look at the…read more"not so suggested reviews" I know people want to feel safe spending about 120$ a year but what does it get you? Nothing but a headache! So for starters if it's 3am and your off the road in -40 no one is behind the phone to help you, all you get is an answering machine and a repeating message saying "open Mon-Fri, 9-5 (might I add I just called a 300$ tow truck that was there within 20Min) Now also the times you really need it is the cold mornings and your car does not start before work and needs a boost! Everyone in Edmonton that day seems to need a boost too and when you call for a boost it's a 6-12 hour wait. So what loose a day pay waiting around for a boost, I don't think so! So this also goes for the Travel section of AMA! They are the worst customer service I have had and it was at this location I went to. The employees were not helpful for what travel I was booking. I was so frustrated with them I went home and looked online and I was amazed. If I booked a flight with west jet on their website it was 500$ and that exact same flight on AMA was 700$ so your loosing money booking threw 3Rd party with AMA. My aunt also had a trip booked threw them after my experience but it wasn't until she had to cancel until I found out. She booked ahead of time but her sister past away and she could not go on her trip. Ama was sooo hard to deal with and the people did not know at the center, she had to wait for a call back which took 1day! She had her trip refunded to a gift card because it was too late to cancel even tho it was 5 days before her trip. And to get the gift card was very very very hard, it was a battle to get that. So another part to the story is my aunt lives in B C where there is no Ama which is horrible because alllllll gift card purchases have to be made in store only haha what a joke this company is. My aunt cant afford to fly to alberta to spend her 1600$ gift card. I never ever spend time giving reviews but this has to be put out there!

    Alberta Motor Association

    Alberta Motor Association

    4.3(3 reviews)
    77.9 km

    I really like this ama location, strictly because of the encounters I have personally had with the…read morestaff. Whenever I have been the staff have always been supe nice and really helpful. When I was trying to change over insurance and went to another agenncy I felt more confused than when I went. Going to ama the Agent, who I think was named Justin, walked me through the process, helped me track down the documents I needed and overall saved me from a meltdown. The last visit I had Briann, who not only was super friendly and helpful. But she was able to give me the paperwork I needed for my health cards and explain why the number I had wasn't working, when no one ese knew. So 10/10 customer service indeed! The only con is that, you can get your insurance cheaper and there is a membership needed but for me, in the end it is worth it!

    I popped into this AMA because I happened to be up in St Albert, and was in desperate need of…read moregetting registration on the Yelp-Mobile. I had stopped into my "local" AMA a week prior, and proceeded to walk straight out because the line was bonkers long (as it always is at the Gateway BLVD location). I also have been stuck in ridiculous line-ups pretty much every time I've gone into the West-end location on 170th Street in Terra Losa - so I didn't expect anything much better at this one... Low and behold - no line up and lots of employees! Hallelujah! This may just be the hidden gem of an AMA that I have been searching for! Oh, and the 2 young ladies working the registration desk were just lovely!

    Wetaskiwin Tourism Information Centre - travelservices - Updated May 2026

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