I cannot recommend Dr. Annie Huang highly enough! She is truly a standout in the world of optometry…read more-- not just for her clinical skills, but for her genuine passion for patient care. From the moment you walk into her office, you feel welcomed, respected, and in excellent hands. What makes Dr. Annie Huang so exceptional is the way she approaches eye care. She doesn't just perform exams and write prescriptions -- she takes the time to educate you about your eye health, explain any concerns in clear and thoughtful terms, and offers practical ways to prevent future issues. After a visit with her, you walk away feeling informed, empowered, and confident in your care plan. It's clear that Dr. Annie Huang genuinely cares about her patients. She listens, she answers questions thoroughly, and she's up to date on the latest in treatment and technology. Dr. Annie Huang takes the time needed during the appointment, and she's helped me understand more about my vision and eye health than any other provider I've seen before across four continents. Finally, beside her superior technical skills, she is also a happy and funny person, and you leave her office in a cheerful mood, feeling good. If you're looking for an optometrist who combines expert-level care with compassion, education, and a truly patient-first approach, Dr. Annie Huang is the one. She's the kind of doctor you'll want to recommend to all your family and friends -- just like I'm doing now!

I used to love this place; I've been going here for years. However, Dr. Reis and his business has…read moregotten WAY too busy! I received a text message in May telling me I was due for my next eye examination in June, so I called right away to schedule an appointment for June, only to be told he had no availability until December! That is unacceptable. At least change your messaging system so that if your patient is due for an exam in June and there is a 6-month wait, send a text message the previous January! After going here for years (well before Dr. Reis took over the practice), I'm now looking for a new Optometrist, one that can see me on a more timely basis.

What a great team of professionals to work with. I received amazing service and I really enjoyed…read moreselecting my glasses. I had so many options to choose from and everyone was so helpful. Thank you for a great afternoon! I highly recommend this group for all of your eye care needs. I'm sure you will not be disappointed.

I have been going to FYI for longer than I can remember. I have compromised vision, so they are…read moreattentive about monitoring my eye health. I currently see Dr. Head. She is very thorough in her exam and very willing to take the time to answer any questions I may have. On my recent visit she even came out on the floor with me to look at frames. Eventually another staff member continued helping me look for frames. I did find a pair, but wasn't willing to commit that day. That wasn't an issue; I was given a quote and my details entered in the system. When I eventually went into order my glasses, there was a slight discrepancy in the amount and my quote. They honoured the quoted price.

Sam & Stephanie did a good job. Stephanie made the experience very pleasant and sam did the…read moretechnical part that went smooth. Very recommended on that side and i would give 5stars. But what made me give a 1 star is the billing part. A true cash grab. Be aware. Please take my advice seriously: please clarify things twice with the front desk representative "Zari". Make sure you double check twice prior of proceeding. Didn't expect my eye test to be $ 135 ... my benefit plan only covered for 75$. Initially i went there to inquire about the eye test. I was told they don't do direct billing. I left. They called me back and they said upon checking with the head office ... Yes we do direct billing. They asked about my benefits plan provider. And they said: oh yeah we will do direct billing and they will cover for it. I was not told the price of cost of the eye test. I was told that your plan will cover it. But after i did my test .. i was surprise by Zari asking me to pay a balance of 60$. I was in shock. I felt the cash grab feeling .... ! I told Zari that i was not told .. and she said: oh we probably didnt because you were in a rush. I didn't wanna argue! I paid 60$ but definitely made sure to never ever buy a thing here "i'm writing this review by the way while i am still here". I was planning to buy contact lenses and glasses and sunglasses. But after i was screwed for 60$. They won't get an extra penny from me. I will make sure to have this same review on google and other sites.

Great service here and very warm, friendly staff. They definitely have my future businessread more

Been coming here for a couple of years for both myself and my daughters and they have always been…read moregreat!

I went to Shaughnessy Optometry for an eye exam and an updated prescription after my friend…read moreendlessly gushed about Dr. Sexsmith. I wanted to know what the commotion was about as I regarded an eye exam the same as a dentist visit (but less painful, hopefully). The brightly lit office was stocked with walls of eyewear. I took the liberty of trying some glasses on while I waited for my exam. They had a good selection, but due to my above average sized head, I'm very particular about my glasses (and hats). Dr. Sexsmith made me feel very much at ease during my exam and answered any questions I had. One part of the exam required her to put drops in my eyes to dilate my pupils. It takes 30 minutes for it to take effect. A very nice lady (assistant?) offered me tea while I waited in the waiting area. I don't get my eyes checked very often, but this was probably the best eye exam experience I've had.

Couldn't recommend Dr. Eva Wong more! My family has been with Dr. Wong for a few years now and she…read moreis an absolute pleasure to visit - she is so diligent and thorough with her checkups, and incredibly patient in answering and explaining to my aged parents of their optical health conditions.

I love this establishment…read more I easily booked a eye test in store while walking by. I completed their intake form in advance and showed up early for the eye test. At the appointment I was brought into room and two of the three devices measured my eyes and then I was seated in the "read the letters" room with Dr Knight. Every question I could think of was easily and fully answered and everything felt unhurried and thorough. It was decided with my input what I wanted and what my options are. The decision to upgrade to a specific style of lens that better addressed how I wanted to use my glasses was chosen. Everything walked through and detailed I ordered the lenses after having the current frames measured. Glasses promised in 10 days. Today they called and left a message so called back to ensure I could pick them up today. I could. I just picked up my lens upgraded "distance" glasses now with Hoya Sync III lenses allowing me to use my distance glasses still to read close-up things. I had upgraded to glasses to be able to wear at my dental office employment to read the small computer print on the wall. These glasses have a free blue light protection lens coating (perfect for blue dental curing light extra protection). I have 90 days to determine if this works for me. If I order more lenses in the next 30 days I can continue to pay half the cost at $185. I've never been more pleased.

incredible service and vast knowledge of their business - cannot recommend enough. 5stars !read more

Great place to get your eyes checked, a nice location in downtown Vancouver…read more Lovely building good security. I can only say nice things about this office. I would recommend everyone to this office.

Dr. Kim has been our optometrist for the past 10+ years and he has always provided excellent care…read more He patiently answers all of our questions and takes the time to explain things to us. The rest of the staff have always been excellent and a pleasure to work with.

I had my first visit with Dr Joanne Chan today. She has great chair side manner. She explained…read moreall the steps she was going through, the technology. Etc. She carefully went over all the results and changes to my eyes, and laid out a forward facing plan. Excellent

I love this place. They fit me in for an appointment within a week, were very polite, informative…read moreand accommodating when I didn't come prepared with my previous contact prescription or lens info. The doctor was young and professional without being too formal. They fit me for contact lenses, let me have a trial pair for free, and were able to direct bill to my student plan so there was no work on my part. I called a few weeks later because I wasn't sure if my contacts were 100% and they fit me in the same day and gave me a second trial pair of contacts and a special cleaning solution for free. They didn't make me feel high maintenance or like it was an inconvenience at all. They go above and beyond so I would highly recommend them!

I have been coming to Dr. Avinashi for years. He's our family Optometrist…read more Today was the first time I visited his new clinic in North Vancouver and it was absolutely beautiful. It's bright, clean and has a vast array of frames to choose from and his staff were so lovely and professional. As for Dr. Avinashi himself.....He's the best and I wouldn't go to anyone else.