My husband went here for an exam and had an excellent experience…read moreThe first time he he had ever seen an X-ray of his eyes! Exam thorough and prescription perfect. The cost of frames and lenses were too high to make a purchase but the care given to his eye health was exceptional.

As a new resident in the area, I went through all available Eye Doctors on-line, read the reviews…read moreand made my decision. I am so pleased I was taken as a patient by Dr. Sahota. He was very thorough with my eye exam, and patient. I can honestly say I had never had quite so thorough an eye exam. I would definitely, and highly recommend Insight Eyecare. It is not an Eye Doctor/Eyeware Superstore like some other Eye places. The staff are professional and amazing. I'm so happy that I found them!

I bought a pair of Oakley glasses here a couple years ago from the owner. But today when I went in…read moreto ask about frame that needed fixing, the absolutely clueless customer service rep simply said 'it's broken' (obviously!!!) I was considering buying a new pair of glasses but the CSR was so clueless in her communication with potential customers that I don't want to invest so much money into what is clearly an incompetent customer service. I previously have gone into Performance for a glasses readjustment and this same CSR did it completely incorrectly. So, needless to say, Performance Optical won't be getting my business. They might want to reconsider their customer service staff and get someone a little more clued in.

My experience here continues to be nothing but the best, Graham F. seems to go the extra mile with…read moreeducation, service and ease, my eye examine was explained in such detail that it really helped me understand the contrition of my eyes. They made suggestions and provided my prescription in hand to take away without asking for it. I checked competitors rates before booking my examine and found these guys more than 20% less with without any compromise.

This business is now part of Iris Optometry which has many outlets in the Greater Vancouver area…read more I had a terrible experience with this business. I was subjected to high pressure sales tactics, misrepresentations regarding the cost of lenses (I was not given a list of all possible costs but only the 2 highest costs for my lenses), the promise of 48 hour turnaround was breached and the original order was submitted for distance glasses not reading glasses so I had to wait over a week to get the glasses I ordered. The staff want to make expensive sales rather than create loyal customers. I would strongly recommend that you avoid this business.

Second visit here in 5yrs for a $90 eye exam... The office has a warm feel home feel with big…read moreleather couches and wood floor... The eye doc has a professional way of dealing with you. He did that test with the drops in my eyes and felt like i was drunk and then I drove home.. yikes, all good thought.

I came by for eye exam and new prescription. The price board at reception tells $135. Honestly I…read morethought that is pricey because last time when I had the test at other place was less than $100. However, luckily I could use my company's extended health. So it turned only $27. I choose the appointment with weekend doctor. Dr.Mangat was very friendly and has good understanding about my job. I don't use computer much but I do alot reading and inspection job. We used lots physical expression to show 'how far' and it helped alot. I'm glad they didn't use yellow dye to dilate. After procedure, he took another picture of my pupils. Total it took one hour but I'm very satisfied with whole process.

I called today to book appointment for the family. What a bad customer services i experienced from…read moreJen. I was patiently waited on the phone but when she answered was wow. She raised her voice. When I was asking questions she answered What! Lol. I been coming to see Dr. Rai for the whole family he is a good eye Doctor now I might not comeback to see him anymore due to this girl attitude.

I had an incident with one of my eyes that caused me a great deal of concern and my GP instructed…read moreme to get an actual eye exam to find out in detail what had happened. My current eye doctor was no longer the person I wanted to work with so I searched and found FYidoctors. I called and after describing the situation they managed to fit me in immediately. I saw Dr Head and she was able to assuage my fears and explain what I was dealing with. I am so very grateful for the kindness I was shown and the care I received. They went the extra mile. I will be returning for all my vision needs in the future. Highly recommend!

What a great team of professionals to work with. I received amazing service and I really enjoyed…read moreselecting my glasses. I had so many options to choose from and everyone was so helpful. Thank you for a great afternoon! I highly recommend this group for all of your eye care needs. I'm sure you will not be disappointed.

Great service! The most useful and helpful eye exam I've ever had, and I've had many. I highly…read morerecommend this business.

Got exactly what I wanted, how I wanted it. It was quick, easy, and friendly…read more - Location: The physical place was nice, clean, and tidy. They also had an interesting chart detailing how eyes work. - Service: Friendly and well explained. They tell you pretty much everything you need to know. The doctor also feels happy which is nice. - Eye Exam Quality: I've only had one so I don't have any references but there was a wide variety of stuff I did and it was done professionally. If you want to get an eye exam, I would recommend this place.

This was, by far, the best experience I've had…read more Mount Pleasant Optometry is a facility that has such a beautiful, modern feel with such a friendly, welcoming staff. From start to finish, I felt all my questions were answered and had such a thorough exam and even had a seemless transition to the optical staff. The selection is extensive and was happily able to find multiple options for glasses as well as being able to provide the latest and greatest technology. Heidi and Aasa were exceptionally helpful - taking care of our needs and going above and beyond with helping me for my issues. They were so nice and knowledgeable and will be sure to tell everyone to come here! Overall, this is an office of genuinely helpful people who will take care of all your eyecare needs!

I've given up on accountability after 6 exhausting months of dealing with this place! I have…read moreSilhouette frames and after my eye exam, I ordered 4 sets of lenses for 4 frames. initially I ordered one pair, and before knowing that I was going to order add lenses, the optician who was dealing with me, told me that my newer frame wasn't good enough to use again. That was my cue to take my business elsewhere...but I didn't. Interestingly, when I ordered additional lenses and spending a lot more, those frames became usable again. I spent $3,300. on 4 sets of lenses. I'm happy with 1 pair, which thankfully are my daily glasses and the only pair that I ordered that had no changes to the shape or colour. The only pair that was exactly what I ordered. One out of four. I wanted an orange tint, but I got rose tinted instead. I ordered plain rectangle reading glasses, but got designer lenses and paid $300. more than I was quoted. I still don't know why! I asked the optician for a breakdown of my readers, I wanted to know why they cost that much more. I received an email with the invoices for my glasses with no explanation. I then asked the supervisor the same. I received more questions from her. I still have no idea why I paid $300. more for designer readers that I didn't order and don't like! But because they are readers that I grossly overpaid for, I'm leaving them as is. The rose tinted lenses and the sunglasses are not what I wanted and so I'll be spending another $2000. maybe less because this place is pricey, somewhere else to get what i want. No accountability, poor communication, pricey. They've lost 30+ years of my business and I can't in good conscience recommend spending your hard earned money here.

I keep going back because I love everything about it! I have been going here since it used to be…read morenamed Burnaby Vision Care. This was my 4th eye exam, I go see Dr. Wong every year or so for a comprehensive one. I didn't need glasses until my early 40's so I am new to the whole experience & probably needed them sooner. Let me break it down: ~Service - professional, they put you at ease & communicate well, letting you know what is coming up next or what is happening. Dr. Wong + his team are so efficient, yet calm, cool & friendly. I can't imagine going anywhere else now ~Front desk staff - always friendly & ready to help. Francisco is amazing & helped navigate the maze of my benefit options & helped me to maximize, I got two sets of glasses! ~Building - nice, modern, clean, and free parking on the surrounding streets, also on transit lines on E Hastings. I live in East Van & find it easy & convenient to get to. Also, super clean washroom! ~Shop - serious selection here, choose from budget to high end options including packages You can also book appointments online. I will continue to go here. I am looking forward to my two new sets of glasses - one for work, one for at home.

Came by for some glasses parts…read more Parking is available along Esmond, as well as Hastings outside of rush hour. The interior is pretty nice and modern. Staff were friendly and helpful. Looks like they carry a decent selection, including safety glasses. I've also had an eye exam done here before and they definitely have some state of the art equipment. As others have mentioned though, their exams are a wee bit pricey. Oh well.