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Westside Return-It Centre

3.5 (4 reviews)

Services - Westside Return-It Centre

Recycling dropoff

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18 years ago

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Regional Recycling - Cash Window

Regional Recycling

(12 reviews)

Strathcona

I went there today (Apr 20, 2025) with a couple hundred or so bottles and cans that accumulated…read moreover the last while. I was also getting over being sick the past few days and had some errands that accumulated, so time was of the essence. When I arrived, there was only 1 cart and no trays. I grabbed the cart and wheeled it into the customer receiving/counting area but there was no one there. I waited a couple of minutes and no one came out even though I saw at least one worker eyeball me from back inside of their work area. I figured no one was coming so I decided to wheel the cart to my vehicle. I then stacked my bottles and cans as neat as I could, 12 per row. By the time I finished I was concerned that if I wheeled it to the customer service area, that the cans and bottles would tumble over into a mess. Earlier I saw that a worker came out to another customer's car and seemed to do the count there, for the same reason since that customer also didn't have any trays. I left the cart at my car and walked into the customer service area. Again, no one was there. I could see a worker or two who looked at me, however no one came out. A few literal minutes later, another customer drove in and came in through the other (north) door. Shortly thereafter a worker came out but instead of asking me if I needed help, the employee immediately asked the other person if he needed assistance. Fine, I thought, I'll wait until he was done. He mentioned something about needing a pallet but I really didn't pay attention. After he left, I expected that the worker would help me, however by this time 2 other customers came in after me, both with carts, and the employee started helping them without saying anything to me or even thinking to herself why this person had been standing in the area for the last several minutes. I realized that by the time the worker finished with the other customers and got to me, a significant amount of time would have passed and quite frankly I still had other errands to run. I calculated things out and determined it would be quicker for me to simply pack up my items and load them back into my car- which is exactly what I did. The whole time I reloaded everything back into my car, no one came out to check on me or even ask if I was stealing these items. Ironically after loading everything, I noticed that there was a scruffy looking person who arrived on a bike, who looked like he was in fact stealing bottles and cans. I was loaded up and ready to go, and given my experience was not motivated to speak up about this. Even if I wanted to, I don't think I could have gotten the attention of any employee even if I fired a flare into the sky. I'm happy to find another place to offload my items and just need to ensure that wherever I do business is not linked to this chain or mother company.

I drove here twice during the past six months to get rid of non-functional/broken appliances…read more Before discovering this place (here on Yelp, of course!) I really had no idea what to do with my old vacuum cleaner and my crockpot from the dinosaur age. Seriously, it's not easy to get rid of this kind of stuff anymore! So I was thrilled to find this place, and the whole process of unloading this kind of stuff was so easy! Finding the place is the most difficult part of the whole process; it's in an industrial area, parallel to Terminal Ave, just a few minutes away from the Science Center. Luckily, there is a sandwich-board sign by the road, marking the entrance to their huge, unpaved parking lot. Once I found the place, I pulled up to a large, opened garage door on the warehouse there, and I saw a guy loading stuff into various bins. I asked him if I could just put my stuff down by the bins and he said sure. I dumped my stuff and left. I mean, how much easier can offloading your junk be? I believe this place is open every day of the year, and the have long hours, too. Can't beat that! (Writing this, I am reminded that I have a broken NutriBullet I should bring there soon. Glad I found this place, as my condo doesn't have the storage to keep broken appliances hanging around).

Return It Express

Return It Express

(5 reviews)

Downtown

I've been using the service at this location since May 2020 and found it great as a way to take…read morecare of pop and beer cans, and now gabled cartons. The staff has changed over time but I have always found them warm, polite and helpful. This is a very busy location so the time from drop off to when the cans are processed can take up to 10 business days. I always take a snapshot of my label to help me keep track of drop offs. There have been a couple of times when a bag has gone missing or seems short - what has likely happened is a bag split at the processing location - however an email to customer service with the bag number typically remedies to at. By the way, customer service contact has always great - even if I was mistaken and in error.

I have been using this depot for just over a year now. We collect our bottles for a few months and…read moretake them in, using the Express drop off. Up until our last drop off, we were fairly satisfied with the service. Typically, we return about 130 to 140 bottles on each trip. I do count the bottles, just to see how their numbers compare to mine. They usually are within 1 or 2 bottles of each other. However, this last time I counted 140 bottles dropped off - they credited me with only 102, a differences of 38 bottles. When I emailed a complaint about the discrepancy, I was brushed off with a trite response that they were confident their number was correct. No willingness to even entertain the idea they made a mistake. A word of warning - be prepared for the possibility of being ripped off. This is NOT AN HONEST BUSINESS they are running. Will be taking my business elsewhere going forward.

Westside Return-It Centre - recyclingcenter - Updated May 2026

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