Iv been this store many times. Everyone is always really friendly and helpful. Yesterday I stopped…read morein to play some fenders to see if it was something I wanted and Bill was very accommodating. When it came down to me having questions, he was very knowledgeable and was patient enough to answer in detail. (I'm autistic and this is important to me) He wasn't pushy and basically let me sell it to myself. After the purchase was said and done he made sure everything was perfect. Seems like he even checked the intonation. Iv bought a lot of guitars and no one has ever done that. So Bill is awesome. Definitely would go back to buy another guitar.

We purchased a used sax for my son a couple months ago. Was told we get a free inspection and…read moreadjustment, including up to 2 new pads. We left it with them and picked it up a little later. Fast forward 2 months and my son is complaining now that his skills have increased and his private instructor said to get it checked out. We dropped a light inside in a dark room and there is light everywhere with the keys closed. If you press really hard you can get rid of most but not all of the light. Paying Ted Brown $225 to get a couple new pads, a hole leveled, and a couple bent keys fixed. My son has babied this thing so I know it's not new damage. I doubt they actually looked at it. Buyer beware. Otherwise we are happy with the purchase, just won't be going here for servicing.

The customer service is the worst I've encountered, first they hung up on me and then i called…read moreback, asked to speak to a manger, said ok at first until i explained what happend then he said there wasnt one... was not helpfull at all, was very rude, yelling at me, talking over me and was making no sense in what he was saying. Never going to deal with them again, they said my account is rent to rent, not rent to own, and i stated this account over 3 years ago and i know picked rent to own, and they didnt even ask me that question because we originally returned it then went back to rent it again, and the second time they didnt even ask me and they are saying i cant use my $1660 dollars towards purchasing a cello, when they keep sayin i can use that money towards a new cello..... they dont know what they are talking about and they keep hiding behind eachother its disgusting. Never again, people reading this, DO NOT RENT FROM THEM!!!

Instead of ordering online with another big box music store or directly from Fender, thought I'd do…read moremy business here to help local employment, as Fender's online store listed them as an authorized Fender dealer, before that never knew about this chain but glad I found them. Not only did they have the getting hard to find Fender Mustang Micro guitar headphone amp, but discounted from list $119 to $99. Sales person Francisco was great, sale had just ended but display case still had the sale price so he honored it like all stores should. By the way, this little Fender Mustang Micro is an amazing little guitar headphone amp & it's rechargeable instead of eating up batteries...

Great owners, great instructors. Go learn to play an instrument, a fantastic life skill that will…read moreenrich your earthly experience! Very competitive pricing, many great teachers to choose from, many instruments taught. What more could you ask for?!

Not the uber classical experience I grew up with, but my kids are improving and enjoying itread more

Found something on clearance with a price sticker that said $1 on it. At the register, the cashier…read morerang it up as $2, and when I asked about it, he said it was actually $2, and they just hadn't changed the sticker on it yet. I know it's just $1 more, but it's still 100% more than it was priced. I don't feel very comfortable shopping there if the price stickers aren't correct.

Took my children in to look (and try) all of the different instruments! We were not disappointed at…read moreall!! Tymm was very helpful and showed my seven year old a demo with the piano, guitar, drums, clarinet and trumpet! This store sells, rents, repairs and offers lessons!! So excited to begin our musical journey! Thank you

I just bought a 1908 refurbished Story & Clark upright piano from these guys, and I couldn't be…read morehappier. This is a small family-owned business with honest, reliable, and very friendly owners. Since we live on the same side of town as the music shop, the piano was tuned and then delivered for free. Curt (the owner) even came out later that day to fix some sticky keys that revealed themselves after extensive first-day-home playing. :)

From the owner: Sales of new & used pianos, organs & digital pianos. Piano…read moremoving Piano lessons

I keep meaning to write the review. I must tell you how wonderful of a school this is…read more Each and every teacher (Angela, Sarah, Trent, Eli) demonstrate conventional and non conventional teaching methods, kindness, warmth, approachability and passion. My daughters are all in piano and my littles picked up an additional instrument. My daughter is learning flute and loves it, even if right now it is just a year of learning to blow correctly. My five (now six) year old picked up drums and will randomly start beating a tune using different surfaces where ever we find ourselves. She is hearing music in everything around her. Music 1st/Tuned In also demonstrates grace when I have mommy meltdowns, when I am late on payment because I am waiting on paid medical, and when I try to work the schedule around a second job. It is a little cramped in that big house, but it is a house of love in our family. I can't thank you enough.

My kiddos take lessons for so many different instruments and they take all of them at Tuned in…read moreAcademy and their sister school Music 1st. They are the best! All of the instructors are knowledgeable about their music. Not only that but they are attentive to their students needs and learning style. If one strategy doesn't work, they try another. Lessons are fun and engaging for the whole family!

I reached out to this local music store for advice on my two ukaleles. They are family heirlooms…read morethat I guess are each at least 70 years old. Since I don't know what I don't know, I was given information about them from two lovely gentlemen Jeff and Brian. Thank you both for your sense of humor, information on how to travel with them safely and also your outstanding customer service. Thank you again!

We very helpful with replacing a string I had popped on a violin I had checked out from the…read morelibrary. The library had just gotten the violin recently, but didn't include rosin. The staff were nice enough to donate a piece of rosin for the library's instrument, and helped replace the string, and tuned afterwards. :)

Great teacher. Mr. T is one of the best teachers for kids that I have ever seen…read more My kid learned really faster with him in comparison to other teachers .

Tim Cromwell is an excellent teacher. Friendly, honestly cares about the children he is teaching,…read moreand also patient yet firm. His method of teaching is great and I do not struggle getting my daughter to practice the piano and she looks forward to her lessons. She's only had one recital andTim made it very special; all the other students performing seemed to love him as well. You won't be disappointed if you get your children or yourself lessons with him.

I stopped in here to get a violin i got off craigslist looked at and the staff were all super…read morefriendly and very informative. They obviously do this for a living but it's so amazing to see people be able to look at an instrument and understand it so quickly. As someone that is just learning a violing i really appreciated that they took the time to look over my random instriment and recommend a few fixes and explained why they were important. Some things can wait as I am just learning in my free time but others like a separating fingerboard are important for playing in general so it was nice to be guided a bit on their necessity. Ultimately it is my decision what to fix and took them up on the fingerboard and it looks great! Really love it. I was also surprised that they cleaned my case. Because I just got it, I hadn't taken the time to clean the inside yet and was pleasantly surprised to see it had been cleaned. Feels like a nice personal touch 10/10. Will def go back for any more work I get done or if I want to upgrade instruments

Spent a small fortune to restore my mothers violin to send to my niece for her to play in her high…read moreschool orchestra - but totally worth it. The shop keepers are friendly and know their craft.