What a wonderful experience, I am from a marginalized income and getting glasses covered is usually…read morea sad ordeal, due to super limited choices... Not only they have a full shelve for our choosing, but had extras on back. Super friendly non judgmental and helpful staff. 100 stars.

Absolutely 100% always helpful. I bought my third pair (I'mclumsy) and gave me a readjustment on…read morethe spot less than three minutes. Hooked up with great lenses and cases for great prices. I'm always happy to stop by and chat with these two gracious women and have been extremely helpful through these last two years. You won't be dissapointed! Happy Holidays!

I visited the Eye Studio late in the summer of 2016 and had been to seven other optical stores in…read moresearch of new glasses. Service & atmosphere: After browsing the selection of frames, I asked Dennis for his opinion on what frames would suit me. I tried on several and he gave me honest opinions and I was able to take selfies/photos of myself with the frames. While Dennis helped me, I felt no pressure to make a purchase. I tried on many frames and left without buying anything because I was not absolutely sure about the options I picked. He cares about the satisfaction of his clients. There is a fair amount of frames, not a vast amount but they stock new frames seasonally. There are brands of frames which I was not able to find elsewhere. Price: Prices to me are reasonable because most frames are crafted by hand. I ended up coming back several months later, the frames I had my eye on before were sold but I found new frames which I am happy about!

Went to the Mt Pleasant location, just north of Davisville…read more Brought my glasses in to replace the lens. Great service and price. Dennis and Sandra were outstanding. Highly recommend.

Having been resided in East York for 57 years before it was amalgamated into new City of Toronto in…read more1998, my wife and I have used several Optical Stores, staying with a store that provides us not only reliable lens and frames but also good service. The last optical store we used was in Scarborough Town Centre, quite far from our place. When our family optician moved out of Toronto, my family eye doctor (Ophthalmologist) recommended Scarborough Scarboro Optical Ltd. in late 2019. From that time on, we've been extremely satisfied with its products and services, preferring not to use Costco's optical store, despite the latter is even much closer to our place and accessible by public transit. Why? For two major reasons. In the past, we had our eyes examined by an optometrist before taking the prescription to our optical store for new glasses. Scarboro Optical has its own optometrist located onsite (by appointment). And Dr. Bejan is not an ordinary optometrist. He's also a highly qualified eye doctor. In essence, I've been receiving regular monitoring of my eye health from two eye doctors. In the past, I'd been paying the cost of Digital Retinal Imaging Tests from my optometrist to assess the inside health of my eyes not covered by OHIP. Dr. Bejan performs similar test to detect presence of glaucoma, cataract and age-related macular degeneration (AMD) for free! We've been receiving excellent optician services even from its owner Joanna when she was still working as a senior optician. From the start, we're extremely satisfied with Atosa's services. Not only Atosa is a very knowledgeable optician, but we receive from her the following services more than what we expected: * Very friendly, warm and courteous yet has proven to do everything within her power to make us happy. * She would recommend lenses features beyond prescribed by their optometrist, to be comfortable using new glasses. * While I've got good vision insurance coverage from my previous employer, she never pressures us to buy expensive frames. Their prices are already competitive and always receives special discounts but still would tell us we don't need some features for our multiple prescribed glasses needed (bifocals, computer/reading and sunglasses). * She would tell us which of our old frames could be reused to save on costs. * She would submit our vision claims online to my insurance carrier, thereby receiving my refunds before we pay Scarboro Optical when we pick up our new glasses. * She would efficiently test, adjust and clean our glasses any time we drop by the store with a smile. It's for these reasons why we highly recommend Scarboro Optical products and services.

My whole family are customes at Scarboro Optical since it opened. We alwasy receive great service…read moreand advise. They never push expensive frames on you but recommend quality. They als stand by their service and products. Most of my frames last over 5 years and often they are able to get spare pieces if needed. definitelly recommed.

Worse Optical place ever!!!!! I bought a pair of glasses here. From the very beginning one of the…read morelenses kept falling out. And everytime it fell out it kept on getting scratched more and more. I brought it back to where I originally bought it & they popped the lense back in. The first two times he did not charge me. Then he said the next time there will be a $10 charge for putting the lense back in. Why? They were new glasses I bought from them! Many years later I am realizing I should of demanded a refund. Moreover I should have been offered a new pair of glasses from the store from the start as they were clearly faulty. Naive me. Chalk that up to growing pains. But in the end I feel mega swindled. Since the lens kept falling out I should of realized that they were faulty & other issues would ensue. Many years I had to be frustrated with one of the lenses falling out. Anyways long story short - My glasses now are total trash. First pair of glasses with a sad ending. Now I have realized too late that all the glasses I bought previously from other stores, I never had a problem with my lenses falling out. I mean I still have all my old glasses from the past 30 years & they are still wearable; perhaps not in vogue. Please learn from my lesson people. Otherwise you're out hundreds of dollars. And you will just end up having to buy another pair - shelling out more hundreds just around the corner... Take it seriously... Also always have a back up pair. Now because I waited too long I am now looking for 2 pairs of glasses.

For my very first time taking an eye exam, and immediately getting prescribed glasses...this was a…read morewhirlwind experience! The examinations were professional and thorough. The technician really did walk me through the basics of what I was getting into - but they showed me how to claim through my insurance and made sure that I was okay with the frames I'd chosen. It was pretty wild. Not to mention I received my glasses not even 2 full days later! Now there's something to rave about! I'm in day two of wearing glasses full time for reading and working on any screen, and I feel great about my decision to choose Sherbourne Optical!

Beware: I bought $400 frames for glasses and when I got home realized that they don't work. This…read moreshop does not offer refunds and did not even offer the possibility of an exchange.

I have been going to Visual Eyes for about four or five years now. The have a great selection of…read morestylish glasses and Ann has a talent for helping select frames that look good on your face. Jacky (the optometrist) is professional and patient.

I received fantastic service here. I was promptly greeted upon arriving, and I asked if they…read moreprovided 1hr service. The SA said depending on stock, they can have my glasses ready within 10-15 minutes. I'm not really that picky, but I did have a budget because I was using my benefits. All the glasses she recommended were within my price range, and I was then passed over to another associate to complete the transaction. He was courteous and friendly, like the first associate. All in all, I was in and out in about 35 minutes, and my glasses fit me perfectly.

Bought my new glasses here and everyone working there was so nice to explain everything. Still in…read morelove with my glasses and definitely will go back to get another one if i ever have to. I also went there to get new contact lenses. Not only i got my lenses right away, the lady working there gave me two kinds of eye solution(clear care plus and opti free) for free. On top of that, she gave me a new single pair of lense just for me to try for month from different brand. Very satisfied with their service!! Always willing to help customere!

Went in to this shop on Sunday in the Distillery district and to see if I could get my sunglasses…read morefixed, no appointment and they couldn't have been more helpful. glasses good as new in an instant. thank you! Great service, great staff.

I've been waiting to purchase glasses for some time. I chose Spectacle for their gorgeous selection…read moreof classic and dynamic frames. Spectacle is one of the top optical places in the city for cool frames. Erin helped to style my look and explain the different lenses and associated prices. As you know, prescription glasses aren't cheap and the economy is terrible so I really relied on Erin's ability to find me the best lenses for a reasonable price. I'm so happy with my glasses!! Funky frames and excellent service top to bottom from Erin! I can't wait to get a second pair!

I walked in and even though I didn't purchase my glasses from here, Leo was kind enough to adjust…read moremy glasses free of charge. Leo made sure to ask my consent before having to touch my ear to adjust for the lens which I was very thankful for. Leo also was very careful with my glasses and made sure not to break them while adjusting them and was very transparent about what was going on with them. When it is time to get a new pair of glasses, I will be going back to this location.

Fabulous Addition to Neighbourhood…read more NEW : Custom Low profile Clip-on-sunglasses and lenses in Smoke Blue, by EVOK handmade in Canada - 04/05/2024 NEW : Grey Acetate w/ Titanium Temples Eyeglasses Frames, by EVOK handmade in Germany - 02/27/2024 NEW : Custom Prescription Clip-On Readers by EVOK - 11/16/2023 NEW : Love my 2nd pair of Progressive Eyeglasses Titanium SHOGO T401 Fuchsia & Purple Frames by EVOK - 06/14/2023 NEW : Clip-On-Sunglasses for my Progressive Glasses NEW : frames by AM EYEWEAR at EVOK, single lens with brown tint for light sensitivity. Beautiful Excellent customer service and professionalism, quality frames and on sight Eye Doctor, you are made to feel special and taken care to the finish product. Highly recommend! UPDATE : Had nose pads added, these are my first progressive glasses, love them and so to everyone in the neighborhood