Dr. Maria Moser at this office attempted to do a tooth implant on me. I say 'attempted' because it…read morewas botched- the abutment part was too big. She even said this right out loud, in surprise, as the procedure was getting underway. She went ahead however and tried to put the thing in anyway. As she tightened it into place I almost screamed and fainted; this was far and away the most painful experience I've ever had, in a dentist's office or outside of one. The pain didn't let up and five days later I had her take the abutment and crown back out. She put me on a course of antibiotics to try to stop any infection from the obvious swelling that had begun (see the picture). I rejected her offer to try the whole procedure again, this time with a "tissue punch", and had the botched part redone by a dentist who'd been voted the 'Best Dentist in Boston'. Dr. Moser never apologized or expressed any remorse and of course never refunded the thousands she charged me and my insurance. I'm currently pursuing legal action against her and filing complaints with the local and state licensing boards.

I'm not sure how the other patients who have left reviews actually managed to see a dentist. There…read moreis a rarely a dentist in the building; they've been on vacation the last two times I was in for a teeth cleaning. I would not recommend wasting your time with this practice. They are incapable of keeping an appointment. I have had appointments rescheduled three times now, at the last minute, and am suspicious of how many family emergencies their hygienists could possibly be having. There are so many dental practices in the area; I recommend seeking one that actually has staff.

Been going to Dillaway over 20 years. I have a Dental phobia from some horrible childhood…read moreexperiences and they are fantastic. Highly recommended.

I've been with this practice since I had my baby teeth. I inherited some complex dental traits…read moreincluding missing adult teeth - and I grew up drinking well water (no fluoride) so I've had problems. This team is so thorough and careful. My visits are literally not painful. They explain all my options, they have good office hours, and I trust them 100% with my care. I feel confident when I smile because my teeth look terrific. They always ask a lot of smart questions, and my hygienist even helped me figure out a medical (non-dental) issue based on her observations about my throat. This kind of care is so rare! This team is professional in every way. I will never go anywhere else for my dental needs.

Excellent. I have only had excellent experiences every time I have gone to Weston Dental…read moreSpecialists. I have been coming to Weston Dental Specialists since at least 2018. All hygienists are excellent. Dr. Noel is who I go to. She is not only excellent at what she does, she is a wonderful, caring person who I am so grateful to have the pleasure of knowing. Look no further. Highly recommend!! Thank you!

I visited last week for a second opinion on veneers. The whole process was smooth and extremely…read moreprofessional. Their online Covid 19 protocol put me at ease to visit the office. I spent 30 seconds in the check-in area to wear new gloves, new mask, have my temperature checked, then 1-2 minutes with the dental assistant getting me ready to be seen, 10-15 minutes with the doctor, and 30 seconds to get me out of the building from the backdoor to separate me from incoming patients. It was one of the best visits to a dentist, no time wasted waiting in the waiting room (by the way, there was no one waiting in the waiting room either). I was seen by doctor Alaa Alwazzan, who seemed prepared and aware of my case and medical history. He gave me an opinion that I didn't except because usually doctor's never say no to cosmetic procedures, so I appreciated his opinion. He recommended Invisalign treatment if I insisted to close small spaces between my front teeth. Two things that can be improved. 1. They don't accept insurances, however, they can bill your insurance but You will have to cover the remaining amount that your insurance wouldn't pay. 2. There are too many forms to fill out, some online and some on paper, maybe because I am a new patient. Overall, I enjoyed the experience, honesty and I think they deserve 5/5.

Ongoing Complications Following Root Canal Treatment in 2011…read more I am writing to help shed light on a serious and ongoing complication from a root canal procedure performed at this office in 2011. Since that time, I have undergone three surgeries and still experience recurring infection and necrosis that has spread throughout my mouth, resulting in significant health issues. Recently I requested to have some of my health expenses with the proper receipts / notations from the health care providers. They ignored me then had an insurance lawyer write a unprofessional and inaccurate email back. Upon reviewing the x-rays prior to the root canal, tooth #4 was clearly compromised, with clouding surrounding the tooth. However, both Dr. Defrancesco and Dr. Cohen assured me that this was "normal." After the procedure, I was informed that everything appeared to be fine and that any issues might be related to the crown, which was later replaced at my own expense. Unfortunately, this did not resolve the problem, and the infection spread to other teeth, including #4, #5, and #2, as well as other areas in my mouth. I had previously reached out regarding a refund for the procedure, though I wanted to wait for more clarity before taking further action. I knew there was much more to this problem and didn't just want a-refund for the rootcanal. During this time, I encountered unprofessionalism and resistance when I initially made this request. It's also notable that I am a friend of Dr. D's sister in law. If this is how they respond towards people they know on a more personal level how will they treat someone they don't? The root canal procedure involved an apical puncture and overfill, leading to the infection. Immediate post-procedure x-rays revealed that the root canal was not properly executed, and the failure to inform me about the potential risks and complications constitutes a violation of the principle of informed consent. The toxic materials used in the overfilling can cause severe complications, and this has been the case in my situation. The extent of the damage was not and could not have been known until after the supposed statute of limitations had expired. The complications, including the spread of the infection, were not immediately apparent and were only discovered after multiple surgeries. This was hard to prove without convincing a doctor to open up the area, and having money to do it, which finally was done. It is clear that negligence occurred during the procedure, and yet, thid office has not taken responsibility or even shown any sympathy for the harm caused. Following the procedure, I experienced a severe decline in my health, (still having health issues from this to date) with documented issues such as severe sinusitis, post-nasal drip, sore throat, headaches, itchy eyes, vision issue, right ear issues/ pain and drainage issues, swollen lymph nodes, body pains, irritable bowel syndrome, neurological problems, anxiety, depression, stomach issues, cardiovascular problems, and irregular heartbeat. These symptoms worsened over the years and persisted even after tooth #3 was extracted. The spread of infection and necrosis is the primary cause of these ongoing health issues. I now have a tumor on the right side of my neck from persistent issues from this un-acknowledge mistake. My lymph node on the right has been consistently enlarged. Again, I had no previous health issues and all issues are directly related to this. Moreover, the most recent surgery on 3/15/2023 concluded that the original source of the problem in 2011 was tooth #4, not tooth #3 as initially diagnosed. This misdiagnosis led to an unnecessary root canal, which exacerbated the situation and instead cause me to almost die. As dental professionals, it should have been recognized that tooth issues can and do manifest as sensitivity in surrounding teeth. Additionally, Dr. Cohen punctured the apex of tooth #3 and overfilled it into my right sinus cavity without informing me, a serious "oversight" called malpractice. Had they diagnosed me properly and didn't perform a root canal on a healthy tooth none of this would have happened. Given the severity of the situation and the lasting impact on my health, I asked for partial compensation for the procedures not including harm caused or the work and schooling loss I incurred. I cannot afford to get implants which is causing issues with my jaw being uneven. Instead Ive been thrown away like yesterday's trash while they filled their pockets with my money and at the cost of my health/ life. My only hope at this point is to have my voice be heard, even on a small scale such as this and save someone else for having this happen to them.

The Doctors and great. They are very caring. The staff are so nice and helpful. I have been a…read morepatient for many years so believe they are great.

We're new patients at Weston Pediatric Dental, but our first visit was great! When I called, they…read morewere scheduling about two months out, and we were able to get appointments for both kids at the same time. I liked how they have a room with multiple chairs in it...it made it easy as a family with multiple young children. The staff were great with our kids, and we made through the appointment without any problems despite how unpredictable toddlers can be.

As a Weston resident and a medical doctor, our family will never go to Weston Pediatric Dental. We…read morepicked this practice only because it is close by. We made appointments with their office and informed the office my kids' birthday information. After waiting for 3 weeks, the office lady Christina informed us the same day of our appointment that the dentist is not present at the office, and the doctor whom we scheduled the appointment with is an orthodontist who does not see patients under 7 years old...They knew we do not have any kids above 7 years old on the first day we made the appointment. They let us wait for more than 3 weeks just to tell us that the appointment had to be cancelled, despite that we have repeatedly stated over the phone the need for our children to do a routine dental check. Christina lied about leaving voice messages and calling us a week before our appointment, which were totally untrue after we checked and searched our call/voicemail history. Christina demanded the cancellation of the appointment (or re-schedule us for another 3 weeks) while I still nicely described our kids dental care needs. She didn't listen, and she commented "I think you don't fit for our office. You need to go elsewhere." at me over the phone. Absolutely no apology for creating this inconvenience while she could have cancelled or reschedule the appointment weeks before, or at least inform us that the appointment was impossible right away when it was scheduled. The patient care service attitude made us completely lose the confidence in this dental office. We understand sometimes human mistakes or miscommunication do happens, but her offensive words "not fit for the office" and "go elsewhere" are totally not appropriate.

I just had an amalgam filling removed and had a wonderful experience! I was a little nervous as I'd…read morenever had a filling removed, but the whole procedure went very well! The doctors/staff were amazing and very careful with the mercury and made me feel very safe throughout the process. They even provided charcoal pills beforehand and charcoal mouthwash afterwards just to be extra safe! I now have a metal and mercury free mouth and couldn't be happier! I will only go to The Flossery for my dental needs!

Excellent care and advice. The office is easy to find. The staff are friendly, professional and…read morevery helpfu. Highly recommend

I first saw Dr. Shutts over 15 years ago for a tooth extraction because of an infected root canal…read more I was very impressed with his thorough and patient explanation of what was going on, and his gentle manner. Fast forward to 2021, I found out he had moved to Wellesley to his present location. I needed 2 implants and crowns which he did an amazing job with. I couldn't have asked for any better results and he is great to talk with about all things dental, as well as any related health matters, as he has an extensive knowledge of the interface between dentistry and holistic health. I highly recommend him and Katya, they are some of the best health professionals I have seen!

They are so caring and attentive! I truly feel that my health and well being is their #1 priority…read more All the work I've had done was top notch and I couldn't be happier! Highly, highly recommended! They are the best!!

I'm usually not that great at the dentist office but Dr. Cardenas and her entire team are…read moreincredibly so nice and accommodating, that I have never been so comfortable being at the dentist office. My Invisalign experience was top notch here. Every visit and scan I had to do was done so gracefully with people whom you feel are a friend that you're catching up with. I had a tooth that needed a crown ( I am a big baby when it comes to ALL needles and dentist tools) - but, I couldn't have picked a better dentist office to have done this procedure. I was blown away with the amount of TLC they provide to their patients! If you need anything from veneers, Invisalign, and any dental work, only go here if you want to be pampered! They offered me a warm neck pillow, a blanket, sparkling or still water, Vaseline on lips so they don't chap, and more, every single visit....WOW!!! Most importantly, you have a great dentist who (I think) is like a great artist and very GENTLE and knowledgeable. The entire team here, are so warm and welcoming and they make you feel right at home and at ease. I've never could've envisioned a dentist office this well put together in every aspect :-)

Dr.Cardenas and her team present unsurpassed compassion,competence and care to all their patients…read more The Spa-Like experience is so calming -the Dr.Cardenas effect if you will-leaves you wanting even more of her highest level of dental services. Dr.Cardenas' total commitment to all of her patients concerns comes most quickly with all of her passion .She will not rest until each patient gets the results they want. I heartily endorse Dr.Cardenas and her staff emphatically with a 5-STAR RATING.