I went home to Toronto from Victoria. It was the first time I travelled with Westjet. I would say the experience is good. From Victoria to Edmonton, then to Toronto. The experience back and forth was trouble free. And that's really all you can ask for in an airline these days. Anything on top of that is a bonus. I checked in at the airport counter in Victoria and the gentleman asked me if I checked in online. I didn't at that time. But on my way back I went online and it allowed me to check in within 24 hours of the flight. It was fast and easy and all I had to do reaching the airport is to go through security and proceed to the gate. My boarding pass was in my eWallet. The seats in economy are decent. Enough leg room. Although they give you half a can of drinks and a couple of pretzel snacks. I've wondered if I can ask for the whole can as I was thirsty but never got to ask as I see everyone getting half a can. Didn't want to sound "privileged". There is a menu from which you can order and pay for meals. I'm not sure if it is good but I posted the menu here. The waiting time between flights during lay overs was good, not too long and not too short so you have enough time to transition for your next flight. The flight attendants are nice, courteous, and have a good sense of humor without crossing the boundary of professionalism, especially flight 341 from Edmonton to Victoria on Oct 25. The flight attendants were warm and the one making the announcements are refreshingly funny. I've encountered flight attendants in a different airline attempting at humor but it was really offensive and crossed rudeness and inappropriateness. It's still customer service you know. And from my first Westjet experience the crew understood this. From now on I will continue to patronize this airline. I know no airline is perfect, but as long as it's not a disaster that is AirTransat who lost my luggage and compounded the whole situation by their lack of empathy, lack of customer service, lack of response. And Ive been traveling for over 30 yrs. Well done Westjet and I hope you continue improving and can be the airline Canada is proud of! read more