It just makes life easier when you don't have to deal with driving and traffic. PS Airport is where…read moreI would get on the shuttle bus that will take me to Fullerton and connect me on the Amtrak to downtown. Yes you could take public transportation to and from the desert to LA. Didn't even know that was a thing until a couple of months ago. It save your sanity with sitting in traffic not moving. As least this way, you have a reason but to just relax and sit there. It's a good concept and people do utilize it. Also PS airport has a good rental area. They're all pretty much nearby each other so you don't have to drive around trying to find the kiosk. Rental pickup is outside where you find the car yourself but it's pretty simple. Same as returning it. Not only it's an international airport, it's small and easy to maneuver and find your way. Way less stress than the major airport in town and you can get in and out without the crazy traffic. It's a win win. Oh, a lot of the airport is outside and it's beautiful.

This airport is easy to great through and has great options for dining !…read more I loved sitting down and just relaxing, while enjoying some fresh air with wine ! Will definitely return for the wine and the atmosphere! Great vibes !

I'm a Hawaiian Airlines (HAL) girl so this was my first experience flying Alaska Air (AS) into Palm…read moreSprings and out. HAL and AS are still doing their best to merge flights, airport gates, luggage issues, check-in and all those issues that may have been different before the merger. Let's just start by saying you must be PATIENT, with no expectations of how it "used to be." Tried to use my miles for the round trip flight from Oahu to PS and the app said no flights available. When I switched to dollars then all the flights popped up. Had to catch HAL from Oahu and transfer to AS in Seattle. The gates are NOT CLOSE TOGETHER YET (this is June 2025) so be prepared to find the tram subway to take you to an entirely different terminal. I had to take two to get there. Luckily I made my connecting flight on time, but if they had changed it I would have been in deep kim-chi. Then from AS gate to fly to Palm Springs - we boarded a tiny aircraft maybe 75 seats was a full load. The upper cabinets are smaller than HAL so if your carryon is slightly larger than make sure it can maneuver itself into the space. I saw hard cases being scratched while being pulled out. The seats are not as comfy as HAL- even the extra comfort seats. And they do NOT offer free wi-fi like HAL. Since it was a short flight we had a quick beverage service- only apple juice or water (no coffee or tea) offered and a snack pack of pretzels which flight attendant kept telling each row it is spicy so be careful. No tv screens in front of you either, so not sure if this is only because it's a smaller plane for the shorter flights. No complimentary magazine like HAL has either. Flight attendants were very professional and knew their stuff. Pilots communicated well and perfect take off and landing. It was a good first experience but hoping they get their gates closer together soon. I would suggest checking online the airport map you're heading to for a recon how far away it could be for your connecting flights.

Alaska rescheduled my flights by more than four hours. We were told as it was their doing they…read morewould issue full refunds. As it turned out if you booked thru a site like Orbitz Alaska's policy is to charge a $250 cancellation fee fee. Typical BS that shows they really don't care and are willing to give the middle finger to customers.

After a truly awful experience with Frontier Airlines, I ended up booking Southwest Airlines from…read morePalm Springs to Las Vegas as the next best "budget" option. I'll be honest, my history with Southwest hasn't exactly been great. I'd say about half the time I've flown them, something has gone sideways. So my expectations were not high. But this time? Completely different story. Let's start with the check-in experience at the Palm Springs airport, because it deserves its own moment. It is hands down the best Southwest check-in experience I've ever had. It's a breeze, it's actually enjoyable, and it has that very specific Palm Springs vibe that you just don't get anywhere else. It doesn't feel chaotic or stressful like most airport terminals. It feels light, easy, almost... fun. You'll see what I mean when you go through it. The flight itself left on time. Not "almost" on time. Actually on time. People boarded, got into their seats, and somehow managed to get their carry-ons into the overhead bins in what felt like record speed. I was sitting there thinking... what is happening right now? This is not the Southwest I'm used to. Now, I did get stuck in a pretty bad seat right next to the bathrooms, which is never ideal. But since it was such a short flight, the discomfort didn't drag on forever, which made it manageable. The real win here was the luggage situation. I was able to get off the plane and grab my duffel bags quickly with zero issues. No drama, no surprises, no one suddenly deciding my bags don't meet some random requirement. And that alone made one thing very clear: every single problem I had with my luggage on my previous trip was completely induced by Frontier. The people in my row were decent, the process was smooth, and for once, everything just... worked. I never thought I'd say this, but I have a whole new appreciation for Southwest after my tramatizing experience with Frontier Airlines ( Never Again ! )

I'm giving FIVE STARS to Eddie at the checkout counter. I loved his customer service and…read morefriendliness. I asked if he could work some magic and try to get me home earlier, he looked at various flights and gave me the truth. My original flight would be earlier if not the same landing time as the flights he was looking at. He was so sweet, I didn't get upset at the fact that I didn't get to go home earlier. I know he put in his best efforts and did what he could for me and ultimately, finding flights to Sacramento is not the easiest thing! I left not bummed out at all because Eddie's customer service was top of the line and he let me go gently. That kind of grace goes a long way, especially during a travel day. Thank you, Eddie! I appreciated your time and energy that Sunday afternoon.

Booked a jetblue trip online using the easy jetblue app on my phone…read more Boston to Las Vegas left Boston at it's scheduled time and landed in Vegas 40 minutes early than originally scheduled! I love everything jetblue offers, staff, planes, prices, entertainment all add up to a uneventful but pleasant flight.

Rated a one only because of the people who provided the customer service from the ticket counter to…read morethe email responses to my request for refund we all good or might have been a zero. As a business however not impressed. Jet Blue 15/20 years ago amazing. My most recent trip LAX to Hartford plane delayed 8 hours due to @JETBLUE grounding our plane in LA for mechanical problems thus hotel room booked was a complete waste of $$$'s as i arrived at 4:30am. @jetblue did give me travel credit of 150 per ticket but refused hotel re-imbursement for that night. Fair enough as we realize stuff happens and if erroring on the side of safety i get it but not getting the hotel fee? This delay was on @jetblue not the weather or anything else. Their plane their issue. Now the return trip. We are arriving back at LAX and plane is not cleared to land so needed to circle back to land and thane this, "We have been diverted by Air traffic control but now have been approved to land. However we are concerned we do not have enough fuel if diverted a 2nd time. So we will fly to Ontario Ca. fuel up and come back to LAX." How do you fly from east coast to LAX and not have enough fuel to complete the trip. Seems somewhere a choice was made by someone to not add enough fuel to the plane and we didn't get home until 2:30am? Didn't book red eye flights but both trips ended up being so! Guessing @jetblue makes these flights every day right? not enough fuel? Needless to say my experience was miserable and unfortunate not sure i will ever use those points and probably will never fly this airline ever again. @jetblue your decision to not re-imburse the hotel and not put enough fuel in your plane on my return trip was the straw that broke the camel's back.

I used my Hyatt points to use towards an upgrade on my American Airlines Flight. It was worth it as…read moreI was flying red eye. I sat right behind first class. There was extra leg room. We did end up having turbulence but that's not the fault of the captain. The staff were great. I have zero complaints!

In person customer service is very good. The telephonic service (when you can get a person) is poorread more

On April 29 I booked a package, flight, car, and hotel. I cancelled it 7 hours later. The website…read moresays 24-hours free cancellation. I spent 2 hours in a chat with someone that eventually was able to say I would receive a full refund in 7-days. Seven days came and went. No refund. The refund department was my next route, and both times I received a form letter email denying the refund, from a no reply email address. I then reached out to Executive Solutions, and Michael looked into it. He told me the transaction was voided and would fall off. I waited. It didn't. On June 2, I began another route with Virgil, with Executive Solutions, who has been able to get the hotel and rental car refunded, but he's still unable to get the airfare refunded and tells me he's waiting for a different department to reply to his emails. Worth reading again: -- The airline has been unable to refund the airfare portion, but was able to take care of the refund for rental car and hotel... So, United so has almost $900 of money they were to refund, and it's almost two months. I wish I could recommend United, but I can't.

Today, February 20 around 1:30 PM at Palm Springs Airport, a wonderful United Airlines ticket…read morecounter agent helped me recover my phone during a stressful moment. I didn't catch her name, but she had dark red-auburn straight hair in a short ponytail and the most beautiful smile. Her kindness and genuine care truly made my day. I'm very grateful -- United Airlines is lucky to have her. I wish her a beautiful, wonderful day today and every day.

I had a great experience getting the ride from Lot 2A from the Coachella Music and Arts Festival…read moreright to the Palm Springs International Airport. Even got sprung for a burger and fries on the way also (her son was buckboard)... can't say enough of her services!

Even though it says available 24/7 I don't recommend calling them. A last minute situation came up…read moreand I was trying to see if I could find a ride for the next day from palm desert to LA. Ubers were going for $236 and I was trying to see if I could get something cheaper. I saw Mom's Rides was available 24/7 so I figured I could give them a call since I needed to figure out a ride situation in less than 24 hours. I called around 10:53PM and she was nice over the phone telling me to send me send the addresses over so she can give me a quote. She recommended I look elsewhere if I'm looking for a cheaper ride so when I told her I would, she got upset with me and sent me this long message. Good luck to anyone asking for a quote!

ALL NEW Bermuda Dunes Airport! 5 Stars…read more Bermuda Dunes Airport has truly stepped up its game with its recent remodel--Mid-Century Modern meets top-tier service! From the moment you walk in, you're greeted with warm hospitality and a beautifully upgraded facility. I was so happy to see all this! The amenities here are next level. Freshly baked hot cookies and a variety of snacks make for a welcoming touch. The restrooms are like a spa, stocked with lotions, mints & mouthwash, hairspray and all the extras you didn't know you needed. The staff is fantastic--friendly, professional, and always willing to help. Whether you're stopping in for a quick break or spending some time here, Bermuda Dunes Airport makes the experience exceptional. Highly recommend!

What a great small airport, wonderful staff easy runway and process. We were in and out quickly.read more

It is one of the best air lines there. Definitely worth using, and also my default national plane…read more I would definitely recommend.

A preferred airline at a preferred hub! Delta wasn't on my radar until a trip to Europe in 2014. It…read morewas wonderful. Today they are on top of my list. The miles add up. Grab the app and as Delta gets to know you, the occasional upgrades are a real treat.

Thieves. Purchased a Go Wild Pass to go from Palm Springs to…read moreDenver and back exclusively. Frontier pulled out of Palm Springs airport and would not offer refund. They should be sued for stealing peoples money POS.

I had the worst experience with this airline. I felt like i was flying a Soviet-run airline, There…read morewas no one at the ticket counter to check people in. The flight attendants were like drill sergeants. They gave you water only. Three to a side plane. Seats were horribly uncomfortable and the cost for baggage were ridiculous. I will never, ever fly this airline again.